The whole procedure went very smoothly and with speed. all my questions were answered and the watch arrived the next day. my only criticism is that the fall detection is very sensitive, though rea... Toon meer
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Lees wat reviewers zeggen
So Far because i cant get out very much due to arthritis in Back, Hip And Knees i wear the watch turned off with my other watch on my other wrist. this is to preserve the battery for when i go out &... Toon meer
Spoke to a polite and helpful person when I placed the order. Love the look of the watch(that it looks just like wearing a smart watch) and the simplicity, plus the fact that it's delivered ready to... Toon meer
I had been recommended the watch and found the ordering very easy and the staff so very helpful The watch arrived fully charged with clear instructions about each part. I opted for fall detector but a... Toon meer
Bedrijfsgegevens
Over YourStride
Geschreven door het bedrijf
48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.
YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.
YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.
Contactgegevens
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Verenigd Koninkrijk
- 02038685575
- team@yourstride.com
- yourstride.com
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Heeft 83% van zijn negatieve reviews beantwoord
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Great product
The item is easy to set up and use and it works. The company have been extremely helpful, telephoning and emailing to make sure everything is going OK. Would definately recommend.
Great Product and Service
I gave them 5stars for their service and efficiency. They welcomed me to their service in a very clear and friendly manner. I am now fully satisfied with their service to provide an extra level of personal protection which works in and outside of my house. Well done 👍👍
It gives me reassurance that help is only a call away.
It's a great watch that reassures me when out and about and in my home that I can get assistance if needed. The only downside is putting the watch on my wrist.
I’ve only had my watch for about four…
I’ve only had my watch for about four weeks and love the freedom it gives me as I know it’ll keep me safe in my home and when I’m out and about. The only problem I’m having is that I have accidentally made four calls for help by simply shaking towels too hard and, on one occasion, playing with a dog too enthusiastically! The people who responded did so quickly and very pleasantly and accepted my apologies and explanations cheerfully. I think, however, that I may ask for the falls option to be suspended for the time being and rely on being able to make a call for help if it’s needed.
Purchase was seamless
Purchasing a your stride was seamless, but I have noticed that often when I am out and about I don't have a signal, that was one of my main reasons for changing from my previous alarm.
shame YOUR stride cannot be warn in the shower, that's where many falls happen.
Confident when out for a walk knowing I…
Confident when out for a walk knowing I have help at hand if needed.
Gives me independance to go out and about. never feel alone, someone is there at the push of a button well done.
The teams response to fall detection is…
The teams response to fall detection is instant and though ,sofar, all have been unnecessary detection, the team interaction with my apologies has always been extremely friendly and reassuring.
Very helpful customer relations would…
Very helpful customer relations would thoroughly recommend this company
Well organised professional service
They are customer friendly on the phone and deal well with elderly people without being patronising. I was very impressed with the watch.
The only problem I had was several instances of false fall alarms when I brushed against something. Eventually I switched fall detention off and was delighted to receive £18 credit. I still have the option of hitting the call for help button if necessary after a fall.
Overall a promising start.
Dealt with my problems efficiently and…
Dealt with my problems efficiently and in a professional manner.Would strongly recommend them to my friends
Very quick delivery and reliable alarm…
Very quick delivery and reliable alarm watch. Staff very helpful
gives you confidence when out.
It gives confidence knowing is I have a fall or am unwell I can contact someone even when my mobile is'nt close. My only regret is I can't see the time on my watch without pressing button.
YourStride service is very good and any queries you have are answered in good time.
Would highly recomend.
I’ve actually given 5 stars recently…
I’ve actually given 5 stars recently and I still rate YourStride 5 stars. Good quality watch, good communication from customer care and gives really great peace of mind when you have mobility issues.
Attractive watch
Attractive watch. Doesn’t look out of place on my wrist. I’ve had it just under a week and it definitely gives me confidence especially as I have poor balance. I’ve also been told by my GP to regularly check my heart rate and BP. I opted for “fall detector” and asked for it to be set at “medium”. However one night I set the alarm when getting back into bed after a bathroom visit. I quickly cancelled the alarm and have now changed the setting to “low”. One concern I have is my wrist is sore, red and itchy and wonder if I’m allergic to the silicone. I hope not because I really thought this watch was a good purchase for me, so much so that I’ve already recommended YourStride to friends.
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