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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I was put on a business account,although I am a personal customer. I have been unable to access my 3 account to see my bills, as they didn't inform me of the business account name. Very unsatisfied w... Toon meer

Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would. We wanted a comparison and to see what mortgages were out there and at what rates. 30 mins filling out our details to then get a screen saying to book an appointment w... Toon meer

Beoordeeld met 1 van de 5 sterren

Uswitch offered to provide a selection of mortgage deals, across the market, I entered my personal info & phone number & at some point the site changed from uswitch for a site called MOJO, & instead o... Toon meer

Beoordeeld met 1 van de 5 sterren

Had to ask them to stop contacting me as I was starting to feel harassed and threatened. Trying to say I needed to pay £165 a month for water for a commercial property when previous bills have been £... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Informatie afkomstig van verschillende externe bronnen

com is a UK-based price comparison service and switching website founded in 2000.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(142)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Happy customer

Having spent an afternoon re considering my energy tariff I was really pleased to be able to speak to a person. David was able to answer all my queries and explain the process of switching. USwitch was even able to give me a cheaper tariff with my chosen supplier than the actual company. Switching was done for me and couldn’t have been easier. I am a very happy customer

4 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Specific and honest

I am very happy with the friendly, specific and honest customer service via phone and the energy deal I got from the company.

26 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Alex

I would like to say a big thank you to Alex who helped me sort out my gas and electric supplier, I have had a very bad experience with my previous supplier and was very apprehensive about choosing a new one.
But Alex explained everything in great detail was very patient answering all my questions.
I am now very relieved.

16 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Staff are really great

I just spoke with Rory who was excellent in understanding my energy needs. He patiently went through his recommended tariff answering my many questions and helping me to get my head around the figures. I would recommend uSwitch just based on my interaction with Rory today.

16 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wondering what it entailed to change energy companies

I switched my account this morning. I was a little apprehensive as this was the 1st time I had done it (my husband died a couple of years ago and he had always negotiated our energy bills).
I was reassured by a gentleman who explained everything in detail and answered all my questions very patiently.
Full marks to Andrew.

5 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from uswitch

I was looking to renew my gas/electricity without being pressed to have a smart meter. I tried to find a company to no avail. The lady I spoke to at uswitch on an 0800 free number was really helpful, patient whilst I sought consumption details, very clear Geordie speaking voice.
Very reassuring. Was able to do the switch for me to an appropriate company saving me money against the quote I had from my current provider. Sophie was brilliant.

19 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

checking about energy suppliers

I wanted to check energy suppliers as my account is due to change. I am a pensioner with a hearing problem and Alistair was sooo patient with me and explained things clearly so I could understand.He sorted out a company for me that was a good price and said he would be in touch with them to carry out the changeover. I really was very pleased to have that young man to help me it made changing much easier. Top marks, Alistair, you were brilliant.

14 januari 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Really annoyed with their service

Really annoyed with their service - Tried to switch Broadband and went through all of the questions etc. They shown me the results of deals in my area - Great, I thought - Then clicked on the best choice, went through all of the details again with them and only to be told that they do not service my area. Total waste of time. Why can't they do their homework and make things work properly instead of causing frustration.

10 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful service and knowledgeable advisor.

I called to get a better energy deal, the call was answered instantly so no waiting on hold, my advisor was Alex C who gave me straight forward and easy to understand advice, he found me a great deal and was very knowledgable about the product he was advising me on, I felt very confident and happy with the service.

6 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well managed

Well managed, able to answer all my queries and constructively support the application via verbal process to be confirmed by email. So simple and straightforward.

30 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I wanted to change to a better tariff

I wanted to change to a better tariff, run it on line though had a few questions. So phoned spoke to Alice she made it so easy, listened saved me money finding me a great deal and with one of the big companies.
Hopefully her manager sees this as she deserves praise for her professionalism to get me the best deal. Never pushed me into saying yes, explained everything as we went along answered all my questions straight away.
True credit to uswitch company.

26 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Switching the gas and electricity from BG to eon

Today I have contacted the uswitch and i cannot be happier. The person I have spoken to was patient, understanding and so helpful. Amazing in general. His name was Richard S. He had so nice voice and you can listen to the terms and conditions all day long. Great help to switch from British Gas to eon. Hopefully for the best.
Thank you for everything

27 oktober 2020
Review zonder uitnodiging

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