ZenithpropertymanagementReviews 

Alex Clarke has been both very efficient and helpful in the whole selling process as well as patient and polite. She has made an unfamiliar process accessible and reached out when I was panicking.

I'm not sure how Zenith Management receives positive reviews, as my personal experiences with their staff have been predominantly negative. They seem uninterested in being helpful, instead setting numerous restrictions and offering unconvincing explanations. They failed to explain why I had to pay the management fee three months in advance, and they sent me a letter that didn't stand out as important amid a flood of incoming emails. Subsequently, they sent another notice about arrears, again without highlighting its importance, simply titled 'arrears reminder for apartment.' As usual, the communication was impersonally addressed as 'Dear Leaseholder.' Moreover, I have no idea whether they have imposed a fine due to my arrears of payment.

Leasehold Coordinator Mathew Petit has been extremely helpful providing information and costs required for our client purchase - Lowick Mckay Solicitors

I contacted Zenith today. Alex a property support advisor, was very helpful. He answered my query swiftly , professionally and politely.. would definitely recommend the company.
Thanks Again
Niall
Dublin, Ireland

New to being with Zenith, so had been sorting different things with my account.
The advisor Alex was very helpful with sorting my many queries, and was always promptly replying in a professional manner.
Greatly appreciated the quick resolutions, thank you!

Any communication I have is always very pleasant and any queries are quickly resolved. In particular, Alex Clarke is always willing to help as best as he can and I’m always happy with the service received!

Just a brief mention about Alex Clarke at Zenith. Extremely helpful and courteous when dealing with my property. Thanks again to Alex.

Best,

Dan

Alex Clarke from Zenith has been very helpful responding to queries and providing meter readings during my property move. Many thanks…

I have been impressed by the level of service from Zenith

Chris has been very professional and helpful with any enquiries I have put forward and thus I am more than happy with the service he has provided. Thank you Chris.

Management of our building was recently taken over by Zenith and inevitably there are small wrinkles to iron out at the start. I have to say that, so far, i have found the support teams extremely helpful, pleasant and professional. In particular, Alex Clarke, Jacqueline Brown and Emma Nicholson have all been exemplary in their attentiveness and efficiency. Thank you all.

Quick response, great answers, all good!

The company management are not professional and need a lot to learn to reach the professionalism. Lots if discrimination is going on and minimum wages paid for very long shifts.

I dealt with Alex who was great. He provided me with what I needed the same day I emailed (the day is not over yet)!. Very friendly, professional and helpful. Most important for me he provided excellent customer service.

Zenith have always been very responsive to any queries. Where possible they are always accommodating when I have requested changes to payments etc

Alex Clarke in property support was quick to handle my request and friendly to work with.

Excellent assistance from Alex - I have had an ongoing issue in regards to monies which needed to be transferred and this has meant a lot of back and forward communication. Alex has been great and has always made it seem like it wasn’t an issue and has always been more than willing to help.

Dealing with Mathew Petit has been excellent. He is prompt with dealing with the post completion matters on the property I had dealings with.
Mathew has been very professional his customer care and communication skills excellent throughout and ever so so polite.
Thank you so much Mathew.

First experience with Zenith. Just moved in and had a few queries to resolve - first impressions very good and Chris Tipler was very polite and professional in very quick responses to my emails.

I feel so great most especially on the swift responses, and I give kudos to the fellow behind it.

Efficient and effective response to resolve the issue.
I tried to pay the service charge, but couldn't log in successfully. Alex patiently attempted various methods and ultimately assisted me in resolving the issue. Appreciate that.