I am happy with the services and guidance provided by your agent who helped us in getting the property which if not tick all the marks of our search but I would say, I find it 80 percent near to my... Toon meer
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Lees wat reviewers zeggen
I was having doubts and was scared as my landlord and agent had billed me over 4,000 grand due to fair wears and tears after my tenancy ended, I demanded they go thru zero deposit scheme which I notic... Toon meer
I spoke with Jahson from Zero Deposit over the phone, and he was extremely professional. He took the time to clearly explain my request and made sure I understood everything. He was also very kind and... Toon meer
What made me have a great experience was having Tom meeting me at the house we wanted to go & look at ...Tom was fantastic very friendly and answered any questions I had about the house he couldn't... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Free up your cash by buying a Zero Deposit Guarantee instead of paying a costly deposit.
Contactgegevens
Bessemer Drive, SG1 2DX, Stevenage, Verenigd Koninkrijk
- 0333 200 2541
- help@zerodeposit.com
- zerodeposit.com
4,5
Uitstekend
6K reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Agent Mollie gain us through all…
Agent Mollie gain us through all process kindly with all explanations for us to move forward to the property we're moving into many thanks for her support and time
20 april 2026
Review zonder uitnodiging
Disappointed!!!
Great idea, £300 instead of months deposit …
But like ALL insurance companies, when you need their help, they do not support you !!!
I was told that all my evidence needs to be supplied “on line”
My phone wouldn’t download their format. Three times I tried and three times it blocked me out !! Then it was too late for me to give my evidence over .
So NO I wasn’t impressed .. they also told me if I lost the un fare claim being made against me, I can pay back hundreds of pounds by using “their” payment plan!!!!
But, in this life nothing is fare is it !!!
13 februari 2026
Review zonder uitnodiging
Antwoord van Zero Deposit
Good afternoon Kathy,
Thank you for your review.
First of all, I wanted to apologise for the service you've received, this isn't the level of service we aim to deliver.
Regarding uploading your evidence, while it makes things easier to have all the evidence provided using our claims portal, I can see that you've reached out advising us of the issues, and we have been in touch with your letting agent to try to assist you further.
If you wish to discuss this further, please call us on 0333 200 2541.
Kind regards,
Zero Deposit
I needed some advice as my tenants had…
I needed some advice as my tenants had taken a policy with the company and I didn't have any information on the cover that was provided. I was provided with all the details and they were explained clearly and thoroughly. I would like to thank Jason for setting my mind at ease and reassuring me that I was covered.
16 april 2026
Review zonder uitnodiging
My case handled very poorly not great…
My case handled very poorly not great in communications after given many prof
28 januari 2026
Review zonder uitnodiging
Antwoord van Zero Deposit
Good afternoon Naresh,
Thank you for your review.
I can confirm that for a claim to be successful, we require as a minimum, a check in/check out report or dated evidence clearly showing the property before the tenancy and after the tenancy so they can be compared.
Unfortunately in this instance we haven't received dated evidence however I can see we have given you a further opportunity to provide this.
Kind regards,
Zero Deposit
I am happy with the services and…
I am happy with the services and guidance provided by your agent who helped us in getting the property which if not tick all the marks of our search but I would say, I find it 80 percent near to my find.
I must highlight the energy and and friendly mannerism showed by your agent.
17 april 2026
A very good experience from viewing…
A very good experience from viewing till moved-in. The process was smooth and well organized.
17 april 2026
Really smooth process
Really smooth process. Quick and easy, we're so pleased this option is available for tenants like us to be able to move. Thankyou 👍
15 april 2026
Review zonder uitnodiging
Helpful service
16 april 2026
No messing about you did what you said…
No messing about you did what you said you would do 👍🏻
16 april 2026
Great service from Zero Deposit…
I spoke with Jahson from Zero Deposit over the phone, and he was extremely professional. He took the time to clearly explain my request and made sure I understood everything. He was also very kind and courteous throughout the conversation
18 april 2026
Review zonder uitnodiging
so quick and easy to use and set up…
so quick and easy to use and set up helped me out so much thank you
15 april 2026
I wasn't expecting the quick response…
I wasn't expecting the quick response time I got when looking at zero deposit the service was 100%
1 april 2026
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