Daniella is a star and has incredible customer care standards. She is the principal reason we have stayed with Zusi. And she didn't pay me to write this! :-)
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Lees wat reviewers zeggen
If it wasn't for Daniella this would have been a 1 star review. Neil Wilson, sales guy is complete liar. Promises the earth and then does nothing. Daniella worked hard to rectify our working re... Toon meer
Initially, we had some trouble porting our numbers, but since then the service has been great. No issues at all; very friendly and helpful staff, periodic phone calls to make sure everything is ok and... Toon meer
We have been waiting 12 weeks for a refund of incorrect charges. We are still waiting. We have been told that it is Vodafone holding up the refund. Vodafone are telling us that they are waiting on Z... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Staffordshire, we’re a dynamic telecom provider with a national reach, aiming to do things differently. Established in 2014, Zusi has forged partnerships with some of the UK’s biggest names in telecoms, including EE, O2 Vodafone and BT. We’ve seen first hand how frustrated customers are with poor customer service and the pitfalls of relying on third party engineering support, within some of industry’s most well known telecoms companies. We’re here to put usefulness and customer centric service back into the telecoms experience and empower your business with great technology that keeps you connected, mobile and more productive than ever.
Contactgegevens
2 Cherry Orchard, ST5 2UB, Newcastle, Verenigd Koninkrijk
- 01782409300
- letstalk@zusi.co.uk
- zusi.co.uk
3,8
Goed
102 reviews
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GREAT SERVICE AND HELP
As a business we have dealt with Zusi for quite a few years now, they come up with the best plan for your business and if you have any queries they are always there for you and ring you back straight away.
I dread dealing with new mobile contracts but now I have Zusi I can relax and I know it will get sorted and with very good advice.
25 februari 2021
Review zonder uitnodiging
Great Service
We've worked with Zussi for a few years. They provide a good service.
24 februari 2021
Review zonder uitnodiging
I have worked with Marcus as Zuzi for…
I have worked with Marcus as Zuzi for few years now. They always give a great service and will continue to use them.
Maz
Dual Metallising
23 februari 2021
Review zonder uitnodiging
We have found Zusi a good company to…
We have found Zusi a good company to work with. They are very responsive when a query is raised and deal with it in a timely manner.
23 februari 2021
Review zonder uitnodiging
Excellent
Fantastic service from all at Zusi , a great company to work alongside , nothing is ever too much trouble
23 februari 2021
Review zonder uitnodiging
The guys at Zusi made the transfer of…
The guys at Zusi made the transfer of our line very straight forward - They totally managed the whole process - Even sending someone out from the office when our phone arrived without a power lead.
The OpenSpace engineers were very helpful too.
All in all a stress free experience.
23 februari 2021
Review zonder uitnodiging
New Customer- Good Service
Having recently started working with Zusi i can say they provide an excellent service. any problems we have had they have resolved them as quick as possible, Vikki, Marcus always there to help. Would definitely recommend!
23 februari 2021
Review zonder uitnodiging
Katrina first introduced us to Zusi and…
Katrina first introduced us to Zusi and i am so pleased she found us. They are a well organised structured workforce. They deliver exactly what they say they will and are there on hand if any help is required. We use Zusi for our landlines, mobiles/PDA's and our IT. Michael and Shaun have worked tirelessly to make sure everything is delivered in a timely and organised order. I would highly recommend this company, very down to earth, don't talk jargon.
17 december 2020
Review zonder uitnodiging
BUSINESS IS BUSINESS
Having recently started working with Zusi i can say they provide an excellent service . They speak in English and not in "geek - speak" and take time and effort to ensure they give you what you need. They have a strong working Ethos with the client and i would recommend them to receive an ABCD ( Above & Beyond Call of Duty ) award for customer service. Excellent company and friendly staff
11 november 2020
Review zonder uitnodiging
Excellent customer service
We have been working with Zusi since 2017. Marcus first introduced us to Zusi and has looked after us well through 2 contract renewals. We have always been able to contact Marcus, Richard or Abi directly to resolve any issues and they all have been fantastic at resolving any problems we have encountered. Chris has now taken over as our Account Manager and we look forward to an equally good working relationship with him
7 oktober 2020
Review zonder uitnodiging
Antwoord van Zusi Limited
Thank you for your kind words Sue.
Great service from Rich and his team
Great service from Rich and his team. Would recommend them to anyone
3 oktober 2020
Review zonder uitnodiging
Rich and his team provide a totally…
Rich and his team provide a totally professional service offering and identify appropsolutions
2 oktober 2020
Review zonder uitnodiging
Considerate people.
I have used Zusi for my last couple of contracts. They were equally good at listening as well as explaining - and always there at the end of a phone line, Richard was helpful and considerate. I felt I could trust him as soon as he started to talk and that feeling proved itself right. I would highly recommend.
2 oktober 2020
Review zonder uitnodiging
Staff obviously VERY experienced in…
Staff obviously VERY experienced in Telecoms.
Listened to what we needed and came up with appropriate and value for money solution.
A pleasure working with them.
Highly recommend
2 oktober 2020
Review zonder uitnodiging
excellent customer service
2 oktober 2020
Review zonder uitnodiging
Antwoord van Zusi Limited
Thank you Julia
Can't fault the service.
Can't fault the service.
Action any queries straight away.
Very efficient.
2 oktober 2020
Review zonder uitnodiging
Antwoord van Zusi Limited
Thank you Michael
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