101 Pet Express  Reviews 

190
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Can't praise Amanda and John enough, they arranged our new puppy's journey to us with care and total professionalism. Thank you both. Have recommended 101 pet express to everyone we know.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I looked into every option of getting my very anxious dog from UK to Barcelona. After lots of research, I settled on 101 pet express and it was the best decision I made. Amanda and John were inc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was anxious about this trip from Kent to Monaco with my 7 month kitten. Didn’t need to be. Our driver was Josh a confident but safe driver animal lover and a gentleman . The service was exemplary... Toon meer

Beoordeeld met 5 van de 5 sterren

If I could give 10 stars I would! As a lone female travelling with her dog from the middle of Scotland to London, I was very nervous about finding transportation that was both reliable and safe. From... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdierenverhuisservice
  2. ook in
  3. Dierenwelzijnsorganisatie
  4. Koeriersbedrijf
  5. Taxibedrijf
  6. Vervoer

Geschreven door het bedrijf

101 is a Multiple Award winning family run Pet Transport specialist based in the Midlands UK. As the leading Pet courier we offer National and European Pet Courier Services using our Defra & European authorised vehicles which are fully insured for Pet transport. We also are fully compliant with a new Operator License which came into effect May 2022. 101 Pet Express offer a fleet of new Superb, modern specifically designed vehicles with large comfy fixed crash tested cages, Independent air con and additional electric fans for a smoother safe journey for your Pet. High quality Animal delivery service door to door. More than just a Courier we are passionate and put your Pet first every time. Your pet isn’t like mail order we deeply care how family pets are transported & logistics behind each journey. Trustworthy & Safe voted the Best European Pet Courier for 2023 & Customer Service Excellence 2023 by SME. Awards finalist in FTA Van 2023 and Animal Award finalist 2023 🏆


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(190)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Holly Portugal-London

Josh accompanied my beautiful rescue dog Holly from Portugal to my home in Surbiton . I was kept constantly updated on their journey by him and John and they sent regular photos and videos
When Holly arrived it was plain to see that she had bonded with them
I felt at ease in the knowledge that they were looking after her throughout the journey and that they really care
101 Pet Express is a fantastic company offering an A1 service
Highly recommended

28 april 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Hi Sharon! Thank you so much for this lovely review, Holly was a delight to spend time with 🥰 such a gentle soul and just needs a little more confidence building.
She really sticks to you like glue doesn’t she once she bonds 🤗

Wishing you guys all the best and she enjoys your loving home x

Josh & The 101 Team 🐶

Beoordeeld met 5 van de 5 sterren

Outstanding pet transport company from start to finish

101 Pet Express provided an excellent door to door service for our charity Greyhounds in Need. They went above and beyond to help us transport one of our galgos from Scotland to Buckinghamshire at very short notice. We were updated regularly with messages and photo’s throughout the long journey and you could not fault their care and compassion.
It was a pleasure to deal with John, Josh and Amanda who were very professional, punctual and understanding. I would definitely recommend them.
Many thanks to you all.

5 februari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

It was a pleasure to have helped your wonderful Charity, thank you for your very kind words and recommendation. We hope to be able to assist in the future with any transport you may need. I have shared your review with the wider team. We are very appreciative as a small team we strive hard to give a high level of service. Thank you 🐾

Beoordeeld met 5 van de 5 sterren

Great company

Great company, bent over backwards to help get my dog to Wales while I am going into hospital, really nice people and having used other companies in the past this far exceeds expectation so far. Collecting dog on Saturday and she will travel on her own which is great.

20 februari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Many thanks Margaret for leaving such a nice review. It was a pleasure to help you and we hope that you’re feeling a lot better soon. As a small team we really appreciate the recommendation. 🐾

Beoordeeld met 5 van de 5 sterren

Friendly and professional

Friendly and professional. Felt happy to trust him with my pup on a three-hour journey.

14 februari 2025
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Antwoord van 101 Pet Express

Thank you for your kind review 🐾

Beoordeeld met 5 van de 5 sterren

What a wonderful business

What a wonderful business. I made an enquiry about transporting my two rabbits from Grimsby to Liverpool. The quote I received promptly was great value for money considering it was saving me 6 hour round trip. They went out of their way to ensure the rabbits were cared for and safe on their journey.
They are professional, caring and the communication is excellent. You can even track the journey!
A wonderful service by friendly people. Thank you so much.

7 februari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thanks Elizabeth for leaving such a lovely review. I’ve shared your feedback with the wider team. I am very appreciative of your kind words as a small team we strive hard to offer an exceptional service and it’s so nice to read you felt the Business was wonderful. 🐰

Beoordeeld met 5 van de 5 sterren

We just used 101 Pet Express to…

We just used 101 Pet Express to transport our puppy Tibetan spaniel all the way from Somerset to the midlands and it was a fantastic service. Amanda was super lovely and she spent half an hour chatting to me on the phone where she completely put my mind at ease. Josh was amazing and he really looked after our little pup and what was nice was that we got to track him all the way home! I would highly recommend as they are very professional and such lovely people. I will definitely use again sometime soon when we want to get a kitten! Thanks ever so much guys :)

14 februari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

So thrilled we reassured you about professional transporters as we are aware many folk may not be aware of this type of service offered and vehicles used. We appreciated the trust and so pleased we could bring your new puppy home.
Please don’t hesitate to contact us if you ever need help with pet transportation. Thank you 🐾

Beoordeeld met 5 van de 5 sterren

Our pup was very well looked after 🥰

Josh picked our white German shepherd Vada up from Newcastle to take her to her residential training in Nottinghamshire. We were a little apprehensive but we needn’t have been because Josh was so lovely and kept us updated with photos and live tracking of the journey and then photos of her arriving and being settled in. Thank you so much for looking after our gorgeous girl. We highly recommend this service.

9 februari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Vada was a fantastic passenger and a pleasure to have on the 101 Van. Glad you liked the tracking and updates. Josh is exceptional with handling & has a great empathy I have passed your kind comments over. Thank you 🐾 Amanda Admin

Beoordeeld met 5 van de 5 sterren

Fantastic service

Josh was lovely, polite, kind and patient and made us feel at ease and confident - trusting him with our 2 scaredy cats! This service definitely takes the hassle out of moving pets.
Good communication before and ongoing via WhatsApp.
Thoroughly recommend.

31 januari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thanks Barbara, it was a pleasure to help with their move. Appreciate your recommendation and hope they have settled well into their new home 🐈‍⬛

Beoordeeld met 5 van de 5 sterren

101 Pet Express Helped us get our…

101 Pet Express Helped us get our little dog from Brussels to Manchester UK. All the way the way through a very nice experience with a very nice driver Josh taking care of our dog. We would highly recommend to everyone moving to the UK and would def use in the future again :)

19 januari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thank you Oliver! It was such a pleasure to help with Ingrid’s journey and I’m so glad we could reunite you both! She was lovely 🥰

Wishing you guys all the best in the U.K. and good luck with everything!

Josh
101 Pet Express

Beoordeeld met 5 van de 5 sterren

Really great experience

Really great experience. The team set up a what app channel and kept me posted about their progress the whole way. They were also a big help with telling me exactly what paperwork and vaccines I needed in order to bring Alfie back to the UK.

7 januari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

We are delighted to have helped bring Alfie back from Switzerland he was a delight to transport and a great travel buddy. We hope you settle quickly into London life and we wish you well for 2025. Thanks for this lovely review 🐾

Beoordeeld met 5 van de 5 sterren

Great service

Arrived promptly on time and very flexible with times and dates, kept updated throughout whole process and kitten arrived safely as scheduled , would use again and recommend. Thanks!

4 januari 2025
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thanks for the great review. We are super happy to read you would recommend us ! Happy to help anytime and he was a gorgeous kitten 🐾 Thank you

Beoordeeld met 5 van de 5 sterren

"It was Perfect!!"

What can I say apart from "It was perfect!" Illness hit the house and I asked for our new pup to be collected from Blackpool and delivered to Kent. The vehicle was spotless, environmentally controlled and our driver Josh was so kind. He communicated the whole journey, providing updates and he checked on him often.
I cannot thank you all enough for such a professional, worry free, kind hearted service. A****** Thank you

28 december 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

What a lovely review to read! Thank you so much! Oakley was an absolute pleasure to spend time with and took the whole journey in his stride! (Sleeping mostly! Haha)

I’m so glad we could put your mind at ease and deliver him for you, especially with all the colds going about!

Wishing you a very Happy New Year with your new addition to the family 🤗

Josh
101 Pet Express

Beoordeeld met 5 van de 5 sterren

Absolutely excellent, cannot fault.

Absolutely excellent. Communication is first class. Care is first class and nothing is too much trouble for this business. They are my ‘go to’ pet courier.

7 december 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thank you as always Lesley! It was a pleasure to help once again 🤗 and a big thank you for your lovely review!

All the best
Josh
101 Pet Express

Beoordeeld met 5 van de 5 sterren

Couldn’t have asked for a better service! Thanks Josh & 101 Pet Express!

This is a family run business and you can really tell! It’s not just a really efficient and well-run service, they actually really care, both about doing a good job and the pets themselves. My Mum’s dog, Bonnie, having recently lost my Mum and years before my Dad, was really down and anxious and now on top of everything had to travel from Italy to the UK. I was really worried also because she has a health condition and requires medication multiple times a day. Josh listened carefully and made sure to plan his stops around the dog’s medication schedule. He sent us multiple updates in a whatsapp group along with some really sweet photos of Bonnie looking happy and well! And when she finally arrived you could really tell how much she grew to love him already. Couldn’t have asked for a better service. Thanks 101 Pet Express

23 november 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thank you so much for this incredible review Lara! Bonnie was a delight to travel with over the 3 days and I’m so glad we could put your mind at ease! ☺️

I hope she enjoys Christmas here and experiencing snow for the first time!

All the best x
101 Pet Express

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service

Absolutely fantastic service. Professional and personable service throughout, immediate response to messages, WhatsApp group tracking of the journey and fabulous care of the puppy through the journey
And… so reasonably priced. Really can’t recommend highly enough - 5 🌟

24 oktober 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Wow thanks Kirsty for such a fab review! It’s super to read you can’t recommend us highly enough. We are very appreciative for the support as reviews really do help a small business stand out. Great as well you found the pricing to be competitive. Thank you 🐾

Beoordeeld met 5 van de 5 sterren

One happy dog!

We have a Bichon Frese who has a lot of anxieties and we were really worried about her travelling from the UK to Spain.
We had absolutely no need to have had any concerns at all!
We could track her journey and we were sent photos of her at various stages in her travels. (Our favourite photo of her was taken going through the euro tunnel!)
Millie arrived in Spain happy and relaxed.
I would recommend this company 100%

21 oktober 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

We loved having Millie on board she travelled so well. The Eurotunnel is an adventure and the gateway for us to get her down to Spain. Thrilled you liked the tracking and updates. Many thanks 🐾

Beoordeeld met 5 van de 5 sterren

Amazing service beginning to end.

Amazing service beginning to end.
Transported our puppy Jiro from Doncaster to Essex. Was kept up-to-date from pickup to drop off, with live WhatsApp location. Friendly staff.
Found making arrangements for booking straightforward, with deposit taken to secure slot for transport and date.
Would highly recommend.
Thank you again 101 Pet Express.

26 oktober 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Amazing Service … wow thank you for your lovely feedback means a lot to the team. Also pleased you found the booking process straight forward we have worked hard on this and communicating at every stage. I have shared your comments to the wider team as thrilled you found us all to be a friendly bunch 🐾

Beoordeeld met 5 van de 5 sterren

I recently used 101 pet express service…

I recently used 101 pet express service for my dog, Katie, and it was fantastic. They took excellent care of her and kept me updated with lots of photos. The staff was professional and clearly loves animals. The whole process was stress-free, and I highly recommend them for reliable pet care!

Thank you very much. Definitely will use again.

3 oktober 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thanks for the kind review. We are thrilled you found the service straightforward and stress free! We appreciate the recommendation 🐾

Beoordeeld met 5 van de 5 sterren

My dog Salsa travelled last week with…

My dog Salsa travelled last week with 101 from the UK to Spain. Since minute one I knew Salsa would be in great hands even though she is a bit nervous she seemed very confident with Josh. They kept me updated through the whole road trip of 2 days, sending me even pictures plus I was able to track their location. Salsa seemed very relaxed when I met her at the end of the trip and already loving the drivers😊 I 100% would reccomended them! Thank you team!

21 september 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

Thank you so much for this amazing review Mireia! Salsa was lovely to travel with and certainly enjoyed her cuddles and big beds at night 🤣

Wishing you all the best x
The 101 Team

Beoordeeld met 5 van de 5 sterren

We feel so lucky to have found 101 Pet…

We feel so lucky to have found 101 Pet Express. Our two dogs were flying without us from Seattle to Heathrow, and then needed to be transported up to Edinburgh. We were going slightly crazy trying to figure out how to manage all of the logistics on our own as new UK residents. Luckily, we reached out to John and Amanda and they were so incredibly professional, organized, communicative, and compassionate. It was such a huge help to have people on our team who were familiar with the pet reception process at Heathrow, and I can't say enough good things about John and Amanda's communication and care for our dogs. I recommend them without reservation. They are absolutely fantastic. P.S. We priced out the same service with two other companies and they were also the least expensive!

7 september 2024
Review zonder uitnodiging
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Antwoord van 101 Pet Express

It was a pleasure to have been able to assist and bring your beautiful dogs up to you in Scotland. To hear we helped with the stress of pet moving and helped logistically getting them home the same day is music to our ears as this is what we strive to do. Appreciate the comment about communication and pricing being a small family team we are very happy to learn that these elements also got top marks.
Was great to meet and reunite you all. Hope you have a wonderful time loving in Scotland 🐾

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