24hrslocksmith Reviews 

Alex absolutely saved us. He was extremely helpful and professional and so accommodating to our needs. Recommend him to ANYONE in a struggle. The dispatch was extremely quick and he solved the issue super efficiently. We are forever grateful!!

Alex saved us, he was really efficient and came quicky enven if our emegency was during the night. Thank you so much !!

Thanks to Alex, really nice and professional, he saved our night!
Recommend him definitely :)

I’ve used this locksmith service twice after being locked out, and both times Maro was extremely professional, efficient, and reliable. He arrived promptly, got the job done quickly, and made a stressful situation much easier. The company also responds to queries very quickly and keeps communication clear throughout. Excellent service overall — highly recommended.

Istavan was professional & quick to resolve the issue in under 5 minutes. He negotiated a good functional & none exploitive price & I’m happy & would recommend his services anyone beyond SE28.

Thanks, Bennon.

Rueben was friendly & polite & the job was completed quickly

Misleading price initially told me £55 to unlock my door and a 15-20 minute wait. After an hour in the cold they arrived and claimed it was £55 purely for the callout and the 1 minute the technician took to slip open my lock with a PIECE OF PLASTIC costed an additional £100.
Paid £155 to slip plastic through my door please do not use I wouldve gone elsewhere after the long wait if I knew of these hidden fees.

Adam was amazing! Helped out when we were locked out of our flat after clear inspection help us get into our flat without any damage!

Adam was brilliant! Quick to arrive, door opened in no time! Highly recommend.

I strongly advise others to avoid “24hrslocksmith” based on a very serious and distressing experience at my property.

I booked a locksmith after being clearly quoted a fixed price of £55 for a simple lock opening, with assurances of transparent pricing and no hidden callout charges. I was also told that if additional work was needed, the price would be around £30, and that I would not be charged if I did not agree to the price even if locksmith comes and you don’t agree to the price.

However, when the locksmith arrived, the situation was completely different. He immediately attempted to demand significantly higher amounts, including £149 for a replacement and later £100 just to open the lock, which directly contradicted what I had been told.

Shortly after, a second individual arrived with him in a vehicle. This second person had no tools, no uniform, and no identification. Their behaviour felt coordinated and intimidating, and they began demanding additional “callout charges” that were never mentioned at booking.

The situation escalated into aggressive behaviour, shouting, and what felt like a coordinated attempt by multiple individuals to pressure and intimidate us at our property. During this incident, we were also subjected to extremely racist and abusive language, which was completely unacceptable and deeply distressing.

The individuals then left abruptly.

Based on my experience, the company’s pricing claims are misleading, and their operatives behaved in an aggressive, unprofessional, and intimidating manner. I strongly warn others to avoid this service.

I have reported the matter to the relevant authorities.

This is a scam. After a brief attempt to pick my lock, they claimed my lock was a high-security type (of course it is) and said it needed drilling out, quoting £160 which I thought was a lot but I had no choice so accepted. They did that and asked if I wanted a like for like replacement and I said yes after seeing these were £35 online. They finished the job in a few minutes and produced an invoice for £600, charging £195 for the lock itself and adding various other charges. I refused to pay for the new lock and the additional charges telling them it was a scam. They took the new lock off, so I ended up paying over £250 for him to drill out my lock and leave me with no lock on the door…

The locksmith arrived at the arranged time and was very understanding that I was running 15 minutes late because of traffic.
He was professional and determined the biggest issue straight away - because of the type of lock it is the only way to fix was to drill first.
We discussed the pricing before any work was started which gave me a chance to understand if I can even afford it.
The only drawback was that I had to pay cash, meaning I had to walk to the nearest cashmachine and withdraw the sum we had agreed on.
It was pricy but the service was great. I have a new lock which works great with several keys. Very satisfied indeed. Thank you.

I would like to say big thank you to Ruben, he was professional and so knowledgeable, he explained everything and made great recommendations in choosing the lock. He made the best job, fast and super clean. HIGHLY RECOMMEND! Thank you Ruben! You made my day.

Absolutely amazing company. He arrived and explained everything to me. He did the work so quick. Very professional. I would recommend to anyone.

George did a good job of fixing the new lock.

They are good in service and well explained the issue.

He was very patient and nice and he did his job perfectly thank you Adam

Excellent service

A complete and total fraud. Claimed the lock was high security which it wasn't and needed drilling which it didn't. Drilled the lock, claimed the inner mechanism was broken and would cost 389gbp and then when I refused to pay what do you know it was working.