Bathdisc Reviews 

We had a problem with some taps bought over 8 years ago. Upon noticing that the replacement taps had a 15 year guarantee, I contacted Customer Services, and was immediately in touch with Chantal. I can only say that her service was superb! She quickly got in touch with the supplier and kept me updated. Within 5 days, we had confirmation from the supplier that new parts were on their way to us. Communication is everything, and Chantal has this in spades. Delighted with the service from this trader, would heartily recommend.

Very efficient service

The Bette Form bath I ordered was good value for money and the people I communicated with were very helpful.
When I was given a delivery date I organised help to unload the bath as instructed and booked a plumber for the next day. By lunchtime it had not arrived and I hadn't heard anything. When I chased up the delivery I found it was not going to be delivered until the following day, which was really annoying not to mention costly. This cost me time and money on my bathroom project. I think better communication with logistics and customer confirmation would improve experience.

Good prices and quick delivery, but order arrived incomplete despite only having one multipart item. Quickly resolved, with no questions asked, and helpful staff over the phone. Overall website very hard to use for browsing and filtering. Some listings are inconsistent and contradictory to themselves

Knowledgeable and helpful staff. Efficiency at every stage of the process of selection, quote and delivery Emails responded to very promptly. Couldn't fault BDC. Thank you.

I really can't fault the Bathroom Discount Store. We bought three bathrooms and a cloakroom from them in 2011 and we have been very happy with them all. Recently some cartridges in a couple of taps and a couple of shower hoses started to misfunction. Despite the specific crosswater taps having been discontinued, customer service found some spares and sent them out to me within a very short space of time. Excellent customer service.

Great selection of bathroom utilities at reasonable prices. We got our stuff delivered on time and are very happy about the products.

Prompt delivery, delivery man very oplite

This was a relatively small one off purchase but I still got attentive service that helped me find the right solution and avoid a mistake that saved me time and probably money too.

prompt friendly and helpful service. Not only were the team knowledgeable; and practical when choosing the fittings for our bathroom,. but when there was a subsequent issue with a mirror, they promptly arranged a replacement with no hassles.

Ive been using BDC for 20 years and will always be my go to supplier.

Absolutely fantastic customer service from the team at Bathroom Discount. Highly recommend.

The staff in the showroom were patient , helpful and gave good advice. The whole process of ordering , buying and delivering was no problem

Bath Discount store provided great aftercare with quick replacement of goods that didn't work after 5 years.

Very helpful staff and problem solved quickly.

Superb customer guidance in terms of identifying the right product, was then followed up by excellent fulfilment. Further checking to make sure everything was OK, meant that the loop was closed effectively. Great operation.

Very competitive pricing and a swift, safe delivery. What’s not to like?

I had a faulty shower head, the service I received was fantastic, a replacement was ordered with delivery within the week.
Super efficient customer service thank you.

Great company to deal with, great prices and very good communications. Very satisfied, would recommend.

Messaged to say that the unit was not in stock and if I wanted it I would have to pay another £200.. Never heard anything like it.. Totally unprofessional, stick with the big supplies if you don't want to be disappointed.