Bathdisc Reviews 

No one wants plumbing problems but the good news about them is that it means you can contact Bathroom Discount Centre. bathdisc.co.uk
All the staff there are particularly helpful and friendly and this time it was my pleasure to deal with Chantal Lohou and Kate McDermott. Many thanks, as usual, for the exceptional service.

My 5-stars are for customer service. I ordered a shower tray from the Bathroom Discount Centre and immediately received an email re checking with the supplier about availability. Nothing unusual there. I replied to the email to say that prompt delivery was important for the project in question. I received an immediate reply, saying they'd keep me posted. Only a short while later, I was told that there would be a delay, so I could wait, change my order, or cancel. Given the circumstances, I had to cancel. Once again, I received an immediate response apologising for not being able to deliver on time and saying that the refund would be processed, though this could take some days. And before you ask, no, these were not automated responses. Within a couple more hours I received formal notification that the refund was approved. And before you ask, no, these were not automated responses. So whilst BDC could not, on this occasion, provide what I wanted, their customer service was really excellent.

Huge choice of products and prices and really knowledgeable staff. Drew was so helpful to deal with and really knew his stuff - make some excellent swap recommendations to suit my overall design ideas. Barry and Ben in deliveries were also super efficient and easy to communicate with. I needed items in a rush and they were delivered within 3 days. Can highly recommend!

Excellent service. Very good communication and quick delivery.

Recently bought a Bette steel bath from Bathroom Discount Centre - Decent pricing, good communication after the order was placed and bath arrived on time. Excellent service.

Excellent service, great communication for spare BETTE part needed. And significantly cheaper than other places I contacted.

When ordered the item was advised as being out of stock but delivery was anticipated. I was kept fully up to date with progress and subsequently received the drain. Communication with this company is first class and is to be complimented. The pricing and delivery of said item was first class. Excellent company to deal with.

All the staff from beginning to end at Bathdisc have been fantastic. The product I purchased was also cheaper than other websites online. I was kept up to date of my order even upto to after delivery. I would recommend highly.

I was very pleased with the service offered by Bathroom Discount. The Crosswater shower drain was a very good price and delivery was quick. I was kept informed at every stage of my order.

Great customer service- knowledgeable, efficient and friendly. Best prices, Prompt delivery.

Product arrived with no fixing kit.
Customer services looked into problem immediately.
Manufacturer no longer includes this part.
Required part is on its way F.O.C.

Excellent service in person at the showroom. I said what I was looking for, and was given various options in design and price-range from which to chose. Subsequent delivery was prompt. When a mirror cupboard turned out to be faulty, Chantal in Customer Services was exceptionally helpful and sorted a replacement within a couple of hours, and delivery of that was again very swift. Highly recommend. Will not buy bathroom furniture from anywhere else from now on.

I would like to express my deep gratitude to Chantel Lohou for the care and service she so kindly provided with the bathroom fittings. The customer service was fantastic and she was very prompt in responding and professional. Thank you so much.

I needed a very straight forward item - new loo seat! but they are a particular make and shape. Bathdisc were very quick and easy to order from, delivery was super speedy and the price was very good as well. So all in all, a great experience!

have worked with these guys for 25 years and ech time extremely well executed. great communication and excellent logistics. highly recommended operation

Bathroom Discount Centre were one of only a very few suppliers who supplied my particular choice of steel bath. Price was competitive and they were prompt and professional in the way they kept me informed about its availability and its delivery date, which was met.

They sorted out a problem with no fuss and were extremely helpful and efficient

Right product, on time, no issues Great service