Beards Reviews 

Exceptional service. Brilliant company to deal with and would highly recommend.
Thanks

Not the first time I have purchased from Beards. Excellent goods and great service

Quick and efficient service from Beards, product arrived next day and gift wrapped ready for Christmas. Special thanks to the team for sorting this and the manual. I would highly recommend.

Great service, quick delivery. Kept me up to date the whole way. Would use again.

Great service, I purchased a watch which arrived the next day. After mulling over my choice, I decided I preferred my current one. So returned the watch, which was quickly refunded. Overall faultless service from Yui at Beards

This the second time Beards has helped with a major purchase, two gorgeous Omega watches. First class service on both occasions. 5 stars !

Great service and very flexible when I asked for special concessions on the return policy. I ordered one day the watch arrived the next day with good updates to let me know the times. The watch when delivered was packaged beautifully. Thanks very much.

Extremely rude member of staff, who banged on the front of Beards Cheltenham store glass door from the inside to get my attention as a passer by. Then proceded to pull odd faces at me and very rude.
I did walk away, then went in to confront the store owner about the gentlemans bad behaviour.
Beautiful Jewellery but not a professional staff member!

From the time I walked in to Beards I was treated with courtesy and respect. Great relaxed atmosphere, no hard sell just hard facts.
Andy was exceptional in his experience knew his products. Thank you for all the team that eased me in to my purchase. I purchased a Longines watch. If I was asked to recommend a high quality jeweller there would be no hesitation in announcing Beards. I was given a tour around the store as they also ( should you be looking for that extra special gift) bespoke jewellery.
Keep up the good work.

First class service, kept me updated throughout. I would highly recommend! I was very happy with my purchase! Thank you to Yui for the great service!

Great personal service, sized correctly and delivered on the day of my choice.

This retailer is absolutely the best and streets ahead of any of their competition if you're in the market for either a new Tag or Breitling watch. Exceptional friendly service from both Nigel & Yui and competitively priced too. Have no reservations in buying mail order, if you know the make and model you want then look no further, you're 100% in safe hands!

Super quick service and very communicative - I was updated at every step of the process, even letting me know that the Royal Mail tracking service was down due to technical issues! Packaging was secure and wrapping was beautiful. Thank you very much and fingers crossed my future husband likes his wedding gift.

An all-round great experience; the website was easy to use to find what I was looking for, the description of the watch was robust & accurate, the purchase was straight-forward, and delivery was on time with nice packaging. The key take-away though was the excellent service, with updates on my purchase/delivery in a personalised fashion. I’d definitely buy from here again!

Incredibly quick, efficient service with correct updates about delivery.
Lovely packaging.

Absolutely brilliant service from start to finish. Very professional and all enquires were answered in a very timely and efficient manner. Overall i would highly recommend Beards.

Fantastic service keeped me informed about my purchase and tracking all the way until it came to my house

The team at Beards helped me buy my Omega remotely, I would throughly recommend them, efficient and excellent customer service.

The process from ordering to delivery was first class and very simple. The communication from Beards can’t be faulted and will definitely use again.

Really good experience buying my first Breitling. Purely mail order so mainly email but a couple of phone calls too. Not meeting in person did not stop Yui giving me first class customer service particularly when a problem with the piece emerged. Returns was easy, tracking provided, comms all along the way and the replacement was shipped out far quicker than I thought possible. Even a nice little something to ease the whole thing along.

I've had worse experiences in person in much larger national chains so if any of them are reading this you could learn a lot from these guys. Thanks again to Yui and the team.