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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Toon meer

Beoordeeld met 5 van de 5 sterren

It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. ook in
  3. Horlogerie

Geschreven door het bedrijf

Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

283 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(283)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I would like to thank Nigel for his customer service support for the purchase of my watch. The whole transaction was dealt with smoothly from start to finish. Nigel reached out to me before dispatching the watch to confirm size dimension of the watch and advised of alternative boutiques I could go to if any trouble which I greatly appreciated. The delivery of the watch was also on time.

Thank you Nigel and Beards for your customer service.

3 november 2022
Beoordeeld met 5 van de 5 sterren

Online Purchase - Omega

I purchased an Omega Seamaster online and dealt with a delightful Beards representative named Yui. She provided flawless service and an excellent customer experience. All the staff were incredibly helpful and knowledgable about the products but I was particularly impressed with Yui’s professionalism and attention to detail. She went above and beyond, ensuring that I was informed throughout the purchasing process. When I received the watch it was securely packaged and beautifully presented. The overall experience was amazing and I will definitely use Beards for future purchases.

25 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Happy Repeat Customer

I have shopped at Beards a few times and have found them to be excellent with a good range of stock, keen pricing and fast delivery but above all of this, good old fashioned customer service and values. I will not hesitate to use Beards again in the future.

20 september 2022
Beoordeeld met 5 van de 5 sterren

Dealt with Nigel for a watch and…

Dealt with Nigel for a watch and everything was done seamlessly and the attention to detail and customer service was fantastic. Contact with Yui afterwards once it was received by Beards then they sent out to me promptly. Really good friendly service and I am really impressed with their positive attitude. GTP also

16 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The watch is an amazing fit and thank…

The watch is an amazing fit and thank you for going the extra mile to make it special. Very much appreciated and keep up the good work.

I would highly recommend to my friends and family Beards and will be returning soon for our next purchase.

24 juli 2022
Beoordeeld met 1 van de 5 sterren

Took my deposit money for finance and…

Took my deposit money for finance and have not got my money back. Having had to go to my bank to get it back still waiting.

21 juli 2022
Logo Beards

Antwoord van Beards

Dear Stuart,

Many thanks for leaving a review for us based on your experience shopping with Beards. A member of the team reached out to you on the same day of your order, but unfortunately, we never heard back from you. We have reached out again to rectify this issue via the email that you have provided.
We hope that we can resolve this issue immediately for you and we look forward to assisting you online again in the future.

Should you have any further questions or you wish to speak with us in person, please call us directly on 01242 547626

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Ordered after hours Friday. Received email straight away to say watch would be posted Monday and another email asking if watch strap links needed removing. Watch arrived Tuesday beautifully packaged. My boyfriend loved his watch

1 juli 2022
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service . Bought a Longines watch online and received an email at once asking if I'd like it custom fitted . This was speedily done and I received the watch by 1pm next day perfectly fitted.

15 juni 2022
Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish, top standard. I had to send back my Longines as the size was too big, Nigel was extremely helpful and swift in dealing with it and kept me updated through out. Top class

24 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Communication from Yui was good from when I paid, they helped me to measure my wrist so the strap was already adjusted perfectly when it arrived. The watch was beautifully packaged and was exciting to open. Happy to recommend.

28 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

I purchased an Omega watch through Beards and would do so again. The customer service was excellent and i'm more than happy with my shopping experience with Beards.

A massive shoutout to Nigel Newhook. There were a few hiccups with the collection/delivery but Nigel was fantastic and kept me updated at all times.

21 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service as always!

2 weeks ago I went in to buy the Omega Seamaster Professional. Jason looked after me during my visit, I’ve dealt with him a few times when I have been in and he has always looked after me. His knowledge of the watch, the brand and the watch industry in general is great! We talked about the old ref Omegas and how they have increased in value over the years and how Omega is becoming a solid investment! Love the watch too! A massive improvement on the previous generation seamaster! Thanks again!

16 april 2022
Review zonder uitnodiging

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