I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Toon meer
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Toon meer
It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sieradenwinkel
- ook in
- Horlogerie
Geschreven door het bedrijf
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Contactgegevens
70 The Promenade, GL50 1NA, Cheltenham, Verenigd Koninkrijk
- 01242 516238
- info@beards.co.uk
- beards.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and communication
Very good service.
Great Customer Service
I would like to thank Nigel for his customer service support for the purchase of my watch. The whole transaction was dealt with smoothly from start to finish. Nigel reached out to me before dispatching the watch to confirm size dimension of the watch and advised of alternative boutiques I could go to if any trouble which I greatly appreciated. The delivery of the watch was also on time.
Thank you Nigel and Beards for your customer service.
Excellent customer service
Online Purchase - Omega
I purchased an Omega Seamaster online and dealt with a delightful Beards representative named Yui. She provided flawless service and an excellent customer experience. All the staff were incredibly helpful and knowledgable about the products but I was particularly impressed with Yui’s professionalism and attention to detail. She went above and beyond, ensuring that I was informed throughout the purchasing process. When I received the watch it was securely packaged and beautifully presented. The overall experience was amazing and I will definitely use Beards for future purchases.
A very helpful and professional…
A very helpful and professional service. We feel like very looked after customers. Many thanks.
Very Happy Repeat Customer
I have shopped at Beards a few times and have found them to be excellent with a good range of stock, keen pricing and fast delivery but above all of this, good old fashioned customer service and values. I will not hesitate to use Beards again in the future.
Great experience with Beards
Great experience with Beards. Will definitely use them again for my next Watch purchase! Loved the personalised note in the box!
Terrific pre and post sale support
Terrific pre and post sale support. Everything happened as explained and the people I dealt with were excellent.
Dealt with Nigel for a watch and…
Dealt with Nigel for a watch and everything was done seamlessly and the attention to detail and customer service was fantastic. Contact with Yui afterwards once it was received by Beards then they sent out to me promptly. Really good friendly service and I am really impressed with their positive attitude. GTP also
The watch is an amazing fit and thank…
The watch is an amazing fit and thank you for going the extra mile to make it special. Very much appreciated and keep up the good work.
I would highly recommend to my friends and family Beards and will be returning soon for our next purchase.
Took my deposit money for finance and…
Took my deposit money for finance and have not got my money back. Having had to go to my bank to get it back still waiting.

Antwoord van Beards
Great service
Great service. Ordered after hours Friday. Received email straight away to say watch would be posted Monday and another email asking if watch strap links needed removing. Watch arrived Tuesday beautifully packaged. My boyfriend loved his watch
Excellent service
Excellent service . Bought a Longines watch online and received an email at once asking if I'd like it custom fitted . This was speedily done and I received the watch by 1pm next day perfectly fitted.
Fantastic service from start to finish
Fantastic service from start to finish, top standard. I had to send back my Longines as the size was too big, Nigel was extremely helpful and swift in dealing with it and kept me updated through out. Top class
Excellent experience
Fantastic service in store and online. Personal experience with attention to detail.
Great service
Great service. Communication from Yui was good from when I paid, they helped me to measure my wrist so the strap was already adjusted perfectly when it arrived. The watch was beautifully packaged and was exciting to open. Happy to recommend.
Excellent customer service
I purchased an Omega watch through Beards and would do so again. The customer service was excellent and i'm more than happy with my shopping experience with Beards.
A massive shoutout to Nigel Newhook. There were a few hiccups with the collection/delivery but Nigel was fantastic and kept me updated at all times.
Great service as always!
2 weeks ago I went in to buy the Omega Seamaster Professional. Jason looked after me during my visit, I’ve dealt with him a few times when I have been in and he has always looked after me. His knowledge of the watch, the brand and the watch industry in general is great! We talked about the old ref Omegas and how they have increased in value over the years and how Omega is becoming a solid investment! Love the watch too! A massive improvement on the previous generation seamaster! Thanks again!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







