CastFireplaces Reviews 

Lovely item and super fast delivery.
Thank you

I ordered this for my sister, she is very happy with the hearth and is glad she ordered from this company. I found it to be very easy to navigate the website, the company is excellent and the product was well packaged. The delivery company is also excellent and I was surprised that the hearth was delivered within a week of ordering to Scotland. I would highly recommend this company. Thankyou very much.

I was in a rush for my fireplace and they delivered within 2 days of me ordering. Thank you

Willing to help and efficient & Professional

Good service on telephone enquiry and answered all my questions, order placed with delivery spot on time.

Delivery drivers very polite and helpful, stove placed in position where needed.

They enjoyed the sausage sandwich which was already waiting for them. Highly recommended this company

Regards
Roy Austin

Great woodburner, very well priced, no problems with the online purchase. The only issue, the delivery date was longer than the website promised. Overall this did not affect the experience.

Stunning fireplace. Exactly what I was looking for. Fireplace was delivered promptly and with great care by 2 very friendly guys.

Ordered the exact part I needed, excellent service and arrived fairly quickly.

Service was great and delivered without any problems.
The fire itself is a quality product but the only negative we have is that the flame dies out after three hours and as it has to cool before any further refill the usage is restricted.
That said it fits beautifully in the grate and the effect is exactly what we wanted.

Great delivery driver.
Good substantial fire.

Good communication about delivery and came as expected. Very pleased with the quality of the hearth. You can barely see the heat expansion joins which are necessary for a solid fuel granite hearth. The delivery driver helped me carry to the first floor.

Beautiful fireplace! Good communication, had a problem with it not fitting (my own fault) and no problems about refund but thankfully found replacement from them that fit. Great company and people. Outstanding quality fireplaces

The team were great in communicating and agreeing on a delivery date, and on the day the delivery driver was really friendly and ensured the stove was delivered with care.
The stove looks amazing and although I have yet to use it as busy decorating the room, I am sure it will make the room all cosy through Autumn and Winter ☺️

Excellent service with much better communication than one gets from many companies. Prompt delivery sooner than originally quoted. The price was very competitive. We have not yet installed the stove but expect it to be fine.

Product is good quality and delivery was also good. I would recommend this company.

Excellent communication,and speedy delivery & driver brought it in to where I wanted it as it was heavy.we are very happy with granite black Hearth would recommend them.
Regards
Tom

Excellent service and very helpful delivery driver. They only use their own employees to deliver the fireplaces which really makes a difference when delivering such a heavy item.

Received a beautifully-crafted marble mantel and cast iron fireplace, well within the stated delivery time.

Part was no longer needed, supplier remedied the situation very promptly and professionally.