My mother wanted to sort out her funeral plan but was unsure what she really wanted, the lady who arranged everything was very good and helpful, We was very pleased with how much is actually taken... Toon meer
Bedrijf heeft geantwoord
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Everything was conducted in a friendly and instructive way, no pressure, just a normal chat about a very personal subject. It needed to be sorted now we can get on with our lives and enjoy it
Bedrijf heeft geantwoord
We contacted the Co-op as family had always used them, but mostly because we felt they were trustworthy to arrange the funeral we wanted. It was all arranged over the phone. Everything went smoothly a... Toon meer
Bedrijf heeft geantwoord
Very thoughtful young woman who talked us through the various options and answered questions thoroughly. Costs were explained clearly. As a result, we had no qualms in purchasing our funeral plans... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Contactgegevens
Queen Street, WS13 6QD, Lichfield, Verenigd Koninkrijk
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Uitstekend
298 reviews
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Antwoord van Central Co-op Funeral Plans
Thank you for your review. We're pleased to hear that you found our staff helpful and that you were satisfied with the service you received. Providing friendly support and guidance is important to us, and we're delighted we could help with your funeral planning arrangements.
Take care,
Central Co-op Funeral Plans
Friendly.very helpful.altogether…
Friendly.very helpful.altogether pleased with my plan
10 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We're delighted to hear that you found the process friendly and helpful, and that you're pleased with your funeral plan. Knowing we've been able to provide you with reassurance and peace of mind means a great deal to us.
Take care,
Central Co-op Funeral Plan
Prepaying for my funeral …
I wanted to prepay my funeral to save my adult children the stress of any expenses.
The Co-op was my choice because I remembered how they looked after my mum many years ago; the Wigston Magna office was exceptional in their kindness and talked me through all of my options, leaving me with the knowledge that everything would be taken care of.
11 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to share your experience. We're honoured that you chose us to put plans in place and help ease the future burden on your family. It's especially meaningful to hear that your positive experience with us in the past gave you the confidence to return. We're delighted that our team provided such kindness and support, clearly explaining all your options and giving you peace of mind that everything is taken care of.
Take care,
Central Co-op Funeral Plans
The Way To Go.
All who arranged my appointments, and funeral plan were very welcoming ,and friendly.
Which made the experience easier, and comfortable.
Thank you all.
9 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to share your experience. We're pleased to hear that everyone involved in arranging your appointments and funeral plan was welcoming and friendly. It's wonderful to know they helped make the process feel easier and more comfortable for you. Your kind words mean a great deal to our team.
Take care,
Central Co-op Funeral Plans
So so easy
It was so easy and was made very clear exactly what it entailed. Also the appointment was a local venue so it couldn’t be more convenient. I felt so satisfied with the outcome and wouldn’t hesitate to recommend the coop funeral service.
9 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave such a positive review. We're delighted to hear that the funeral planning process was made clear and easy to understand, and that the convenience of a local appointment made the experience even better. It's wonderful to know you felt satisfied with the outcome and would recommend us to others.
Take care,
Central Co-op Funeral Planning
Very helpful answered all our questons…
Very helpful answered all our questons very nice would recommend her to my friends
9 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to share your experience. We're pleased to hear that everything was explained clearly, all your questions were answered, and that you found our colleague so helpful and friendly. It's wonderful to know you would recommend our services to your friends.
Take care,
Central Co-op Funeral Plans
Great service recommended to anyone
5 oktober 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We're delighted to hear that you received great service and that you would recommend us to others. Your recommendation means a lot to us, and we're pleased we could help you with your funeral planning arrangements.
Take care,
Central Co-op Funeral Plans
The discussion
The discussion was treated in a kind way and with sympathy. It was also able to deal with all my questions.
8 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave your review. We are pleased to hear that your discussion was handled with kindness and sympathy, and that all of your questions were answered. We understand how important it is to feel supported and informed when making funeral arrangements, and we're glad our team could provide that reassurance.
Take care,
Central Co-op Funeral Plans
The lady who helped me with our plans…
The lady who helped me with our plans was very polite, helpful and listened very carefully to what I said, she allowed me to take my time and didn,t rush me.
24 augustus 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We're delighted to hear that the colleague who helped you with your funeral plans was polite, helpful and took the time to listen carefully to your wishes. We understand how important it is to make these decisions at your own pace, so it's wonderful to know you felt supported and never rushed throughout the process.
Take care,
Central Co-op Funeral Plans
Shout out to Grice Funeral Directors of…
Shout out to Grice Funeral Directors of Hatton Derbys. Professional, compassionate and caring and of course the Co-Op staff during the funeral proceedings.
Have now made my own arrangements with Grice/Co-Op, to take the pain and sadness away from our girls when the time comes. Excellent service.
20 april 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to share your experience and for your kind words about the team. We're delighted to hear that you found our team professional, compassionate and caring throughout the funeral arrangements and service.
It means a great deal to know that the support you received gave you the confidence to put your own funeral plans in place, helping to ease future worries for your family. Thank you for placing your trust in us and for recommending our services.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We're pleased to hear that everything was explained clearly and that you found our team helpful. Providing clear guidance and support is so important when making funeral plan arrangements, and we're glad we could help you feel informed and reassured throughout the process.
Take care,
Central Co-op Funeral Plans
Well established and trusted
Well established and trusted. Very helpful and understanding in my needs and made me feel relaxed and satisfied with the funeral plan that is in place
26 augustus 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind review. We’re pleased to hear that you found our team helpful, understanding and trustworthy. Helping people feel relaxed and confident when making important decisions about their future is incredibly important to us, and we're delighted that you are satisfied with the funeral plan you have in place. Thank you for choosing us and for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Planning Ahead
I was a bit nervous when I attended my appointment at Co-Op Funerals, Stirchley -even though I knew exactly what I was booking. The waiting area was calm and tasteful. When I was called in the young lady who dealt with me was friendly and set me at ease. She answered all of my questions and talked me through every stage making everything easier than I'd expected. Would recommend the Co-Op to everyone.
9 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave such a lovely review. We are delighted to hear that our team at Stirchley helped put you at ease from the moment you arrived. It's wonderful to know that you found the environment calm and welcoming, and that the colleague who met with you was able to answer all of your questions and guide you through each stage of the process with care and professionalism. We understand that these conversations can sometimes feel daunting, even when you know what you want, so we're pleased that your experience was easier than you expected.
Take care,
Central Co-op Funeral Plans
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We are delighted to hear that you found our team friendly, helpful and knowledgeable. Providing clear information and supportive guidance is very important to us, and it's wonderful to know that our staff were able to make your experience a positive one.
Take care,
Central Co-op Funeral Plans
Funerals are a sensitive subject but…
Funerals are a sensitive subject but was made really easy ,and I got all my wishes, which gave me peace of mind september
4 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for taking the time to leave a review. We understand that planning for the future can be a sensitive subject, so we are pleased to hear that the process was made easy and that all of your wishes were accommodated. Knowing that we were able to provide you with peace of mind is exactly what we strive for, and it's wonderful to hear that you felt supported throughout.
Take care,
Central Co-op Funeral Plans
Staff were very efficient
Staff were very efficient and answered all our questions with explanations we could understand.
4 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind feedback. We're pleased to hear our team was efficient and took the time to answer all your questions in a clear and understandable way. Your comments are greatly appreciated and will be shared with the team.
Take care,
Central Co-op Funeral Plans
The lady on the phone arranging…
The lady on the phone arranging everything for us was just lovely …. kind, caring, understanding, efficient
27 augustus 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your lovely feedback. We're delighted to hear that the colleague who assisted you was kind, caring, understanding, and efficient. We'll be sure to share your kind words with the team.
Take care,
Central Co-op Funeral Plans
Funeral plan for relative…
Explained very well to make a decision on the funeral plans and made to feel very comfortable and preferred the face to face meeting.
28 augustus 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind feedback. We're delighted to hear everything was explained clearly, helping you make the right decision for your funeral plan. It's wonderful to know you felt comfortable throughout the process and valued the face-to-face meeting.
Take care,
Central Co-op Funeral Plans
Knowledgeable and caring
The person whom I spoke to was very helpful and reassuring
26 augustus 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind feedback. We're pleased to hear that the colleague you spoke with was helpful and reassuring, helping to make the process a little easier. Your comments are greatly appreciated.
Take care,
Central Co-op Funeral Plans
funeral Plan…
I had a second meeting with Abbey on the 3rd of September about setting up a funeral plan.She was realy helpful in answering all my questions,which helped me to decide on taking out a plan .
3 september 2026
Antwoord van Central Co-op Funeral Plans
Thank you for your kind feedback. We're delighted to hear that Abbey was so helpful in answering your questions and supporting you during your second meeting. It's wonderful to know she helped you feel confident in choosing a funeral plan.
Take care,
Central Co-op Funeral Plans
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