Centrick Reviews 3.666

Haider was great to deal with throughout. Really responsive, always quick to answer any questions, and made the whole process straightforward. Communication was clear from start to finish, which makes a huge difference. Really appreciate the help and would happily deal with him again.

Haider Hussain was extremely helpful when I needed help with my fob replacement. He was professional and had it sorted promptly.

Sufyaan, who is part of the Concierge team at Liberty Place, is a phenomenal human being and a great asset for the team here at Liberty Place. He is quick to respond to any queries I have had and really help me sorting out everything I have thrown at him. Keep up the good work Sufyaan!

I dealt with Mustafa Sandhu in credit control today and he was courteous and professional.

I explained my situation to him and took his time and gave me suggestions to resolve my matter.

He is an asset to the organisation

Kind regards Jason

Centrick, you are the block manager of an apartment block in the midlands in which I own a flat. I attempted to sell the flat earlier this year and the sale fell through because my buyer 'was not happy with the state of the building'. I am now getting a solicitor to prepare the docs so that I can put the flat up for sale by auction. In return for a fee of £420 you provided them with a 'Management Pack'. Why has my solicitor had to go back to you with the following questions regarding this pack?

1. The buildings insurance policy expired on 31st March 2026. Please provide the current policy.
2. The EWS1 is dated November 2020. These should be renewed every 5 years. Has a new EWS1 been undertaken/ is it being commissioned?
3. There was no Fire Risk Assessment in the pack, only the EWS1. Please provide the FRA.
4.When will the 2024 and 2025 service charge accounts be finalised?

Do these documents exist? If yes why were they not included in the £420 pack (not exactly cheap)?

Spoke to Benjamin Wigley today. He couldn’t have been more helpful, really tried to help me with my query. So easy to talk to and nothing was too much trouble

I would like to express my gratitude to our attendant, Sufyaan. He is consistently helpful, proactive, and finds solutions to every problem. Thank you, Sufyaan, for your dedication to Liberty Place.

A big thank you to sufyaan at reception with the assistance with the Amazon deliveries.

Been at liberty place for around 2 years, Sufyaan and the team are always super helpful and helped out if there were any issues

Sufyaan and the whole concierge/management team at Liberty Place are just exceptional.
They are always so easy to contact when needed, friendly and helpful. They really do go above and beyond for residents in the complex. Thanks you so much guys!

1. Poor facilities maintenance
2. Both lift of the property went out of order for more than a month. And most of the time only one lift work
3. Parking gate broken down and no one fixing it at all. Meaning no regular checking on the property
4. Entrance door broken down and anyone can just come and go without the fob

Thank you Sufyaan at liberty place for always helping!

The customer services advisor was extremely helpful and made every effort to resolve my issues.

Haider Hussain was outstanding when i contacted centrick yesterday…. His customer service skills was exceptional and he just made things so easy for me.

Haider responded immediately to my request for a statement, sent through so promptly!

I found Benjamin really , professional , polite , kind and patient.

Haider Hussain was amazing to deal with. From start to finish he made everything really straightforward and stress free. He kept me updated throughout, responded quickly whenever I had questions, and just handled everything properly without me having to chase anything.

Housing Manager with multiple units at the Orion Building and I cannot fault the concierge staff at all. They are always pleasant, very helpful and Kal and Abdi always go above and beyond.

Sufyaan has been amazing help every time sorting issues. Liberty place.

Sufyaan and the rest of the staff at Liberty Place are always so helpful ! I’ve lived here for a couple of years now and I’ve always been able to rely on the concierge staff.