Centrick Reviews 3.683

Haider was very efficient in sorting out the fobs for me including sorting an invoice and handling collection within few hours

Want to say thanks as parcel went missing and Saf helped me recover it. I don't live in liberty place so was greatful

Thanks for great service, always happy to help when needed sufyaan at liberty place

I live in a centrick run management snd i am happy with the service provided
Special praise for the site team and sufyaan who has settled in very well within the development

Have lived around 5 years in Liberty Place and moving out today. Special thanks to Saff for all your support throughout and hopefully see you soon.

Thanks Mustafaa! you have been super helpful in solving my queries and also prompt to respond! :)

Spoke via telephone to a gentleman named Ben regarding an issue i had with my service charge account. He was a decent and understanding fellow who swiftly resolved the issue in my favour.
Many thanks.

I highly recommend this building to anyone seeking accommodation in Birmingham . This is driven by the outstanding service provided by Khalid.He was informative and knowledgeable of the local area and helped my decision in renting.

Sufyaan went out his way to assist me with my car when battery died. He found someone with jump leads who helped me start my car. Chocolate on the way.

Didn't receive a service charge invoice again but got sent a hefty invoice for admin charges for unreceived letters. Our account on their management system says we're paid up to date. Contacted by phone and was told the charges would be removed if invoice that was never sent was to be paid - no problem if we know what's to be paid - so far no invoice has been emailed. Phoned back, stuck on hold for 20 minutes. Got through to another department, told I'd get a call back. Nothing. The issue is that one part of our account isn't linked to their user system. Raised this with Centrick several times over the last couple of years and they still haven't sorted it - but somehow it's our fault for not paying an unsent invoice. Incredibly frustrating and annoying. Needs to be a lot lot better service. Just not good enough.

I work at the bearded barber at liberty place snd want to thank sufyaan at reception for his help.

I live at Victoria Point in Ashford and wanted to say how amazing our building manager Hayley has been. Very quick to respond to issues within my apartment and gone out of her way to help rectify them with a positive outcome. Thank you so much Hayley x Rhian

Thanks Haider Hussain for helping me with the account activation! Sophie

Live at liberty place and the new member of staff Sufyaan has been great so far keep up the good work

Visiting liberty place on behalf of Skribes. Been coming here for years, and sufyaan has been helpful with meter reading and parking.

Big shoutout to Sufyaan at Liberty Place for arranging parking for my visitors… Top Bloke

Big thank you to sufyaan with the all the help with sorting out my deliveries.

Just had to write how our manager saf is simply the best.always goes above and beyond.centrick are lucky to have him.

Sufyaan at liberty place has been a great addition to the concierge team on the weekends, always helpful

I had not received my service charge bill (in the post) so was issued a hefty late payment fee. Mustafaa immediately resolved the issue by emailing me the bill and upon receipt of the payment, removed the late payment fee. Quickly and sensibly resolved.