Chadwicks Reviews 

421
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased toughbuilt stacktech boxes. Way cheaper than any other retailer in ireland. Quick delivery aswell. Would definitely buy again from chadwicks and worth keeping an eye on the website for... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Last Friday morning, we had a delivery, the driver was very friendly. Later that morning we visited Robinhood, the guy on the forks around by the pillar caps, friendly and helpful. The security guy,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I received a message to say my order was ready for collection. (Click and collect) When I went to collect it, it wasn't ready. The material handler (who was helpful) got the click and collect referenc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen marktplaats

Geschreven door het bedrijf

Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

421 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(421)

392 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery

24 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Mauro,

Thank you for your 5-star review. We're delighted to hear that your order was delivered so quickly.

Providing a fast and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Really good service and the guys were…

Really good service and the guys were very helpful

18 juli 2026
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Antwoord van Chadwicks

Hi Keith,

Thank you for your 5-star review. We're delighted to hear that you received really good service and found our team so helpful.

Providing friendly, knowledgeable assistance is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Great service very friendly driver…

Great service very friendly driver couldn’t be helpful enough

17 augustus 2026
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Antwoord van Chadwicks

Hi John,

Thank you for your 5-star review. We're delighted to hear that you received great service and that our delivery driver was so friendly and helpful.

Providing excellent customer service from order through to delivery is something we strive for every day, so it's wonderful to know we met your expectations.

We'll be sure to pass your kind comments on to the team.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Super shop !

24 augustus 2026
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Antwoord van Chadwicks

Hi Janusz,

Thank you for your 5-star review. We're delighted to hear that you had such a positive experience with us.

Providing excellent products and service to our customers is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 1 van de 5 sterren

Terrible service

You took the order knowing where I live, only to cancel it the next day because it's not stocked by my local store.
If you can't deliver, then you shouldn't take the order. At a min you should have a list of stores it's available from etc.
The product was cavity blocks. Not something unusual or weird. So it's even more bizzare you don't stock them in Waterford.

I then had to wait almost a week for the money to return fully, which meant that instead of building materials the next day, I had to wait and order elsewhere after it returned, and now wait for that delivery. You've cost me almost 2 weeks. And not through an accident, just really poor business practices.

23 augustus 2026
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Antwoord van Chadwicks

Hi Sarah,

Thank you for taking the time to leave a review. We sincerely apologise for the frustration and inconvenience caused by the cancellation of your order.

We understand how disappointing it must have been to place an order, only to be informed the following day that we were unable to fulfil it from your local branch. We also appreciate the impact the subsequent refund delay had, particularly as it resulted in further delays to your project.

This is not the experience we want for our customers, and we understand your comments regarding product availability and branch fulfilment.

A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 4 van de 5 sterren

Chadwicks was very helpful trying to…

Chadwicks was very helpful trying to find what I was looking but unfortunately the item i was looking is no longer available.

23 augustus 2026
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Antwoord van Chadwicks

Hi Edwin,

Thank you for taking the time to leave a review. We're pleased to hear that our team was helpful in trying to find the item you were looking for.

We understand your disappointment that the product was no longer available and appreciate your understanding in this situation.

While we couldn't provide the exact item you needed on this occasion, we're glad our team was able to assist and explore the available options with you.

Thank you for your feedback, and we hope to be able to help with your future projects.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Quick delivery product as described

Quick delivery product as described

18 augustus 2026
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Antwoord van Chadwicks

Hi,

Thank you for your 5-star review. We're delighted to hear that your order was delivered quickly and that the product was exactly as described.

Providing accurate product information alongside a fast and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Had excellent service from ordering to…

Had excellent service from ordering to delivery. I will be ordering more stuff soon. Thanks Teresa

21 augustus 2026
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Antwoord van Chadwicks

Hi Teresa,

Thank you for your 5-star review. We're delighted to hear that you received excellent service from the moment you placed your order right through to delivery.

Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Items as described

Items as described, and quick and efficient collection. Good service in Sallynoggin.

21 augustus 2026
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Antwoord van Chadwicks

Hi John,

Thank you for your 5-star review. We're delighted to hear that the items were exactly as described and that you found the collection process quick and efficient.

It's especially great to know that you received good service from our team in Sallynoggin. We'll be sure to pass your kind comments on to the branch.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

trusted partner A+++

13 augustus 2026
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Antwoord van Chadwicks

Hi Jade,

Thank you for your 5-star review. We're delighted to hear that you consider Chadwicks a trusted partner and that we've consistently met your expectations.

Building long-term relationships with our customers through reliable service and quality products is something we take great pride in.

Thank you for your continued support and for taking the time to share your feedback.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Very professional experience

Easy ordering process and fast, friendly delivery. Thanks Chadwicks

20 augustus 2026
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Antwoord van Chadwicks

Hi Yvonne,

Thank you for your 5-star review. We're delighted to hear that you found the ordering process easy.

Providing a professional service from order through to delivery is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for your kind feedback and for choosing Chadwicks.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 4 van de 5 sterren

Surprise delivery.

The goods were well described, reasonably priced and the online ordering process straight forward.

Sadly let down by no notification of intended or of actual delivery having occurred. Eventually a message arrived two hours after I had already machined the goods into final products.

26 augustus 2026
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Antwoord van Chadwicks

Hi Kaz,

Thank you for taking the time to leave a review. We're pleased to hear that you found our products well described and that the online ordering process was straightforward.

We do, however, apologise that you did not receive notification before or at the time of delivery.

Your feedback is greatly appreciated and will be shared with the relevant team as we continue to improve our delivery communications and customer experience.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 4 van de 5 sterren

Very pleased

Very pleased

12 augustus 2026
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Antwoord van Chadwicks

Hi Linda,

Thank you for taking the time to leave a review. We're delighted to hear that you were very pleased with your experience.

Providing excellent products and service to our customers is something we strive for every day, so it's wonderful to know we met your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Tough built work bench

Great service with next day delivery. Delighted with the product

19 augustus 2026
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Antwoord van Chadwicks

Hi James,

Thank you for your 5-star review. We're delighted to hear that you were pleased with both the product and the service you received.

It's great to know that your ToughBuilt workbench met your expectations and that you benefitted from our next-day delivery service. Providing quality products alongside fast and reliable delivery is something we strive for every day.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 1 van de 5 sterren

Online order that was out of stock

Online order all went fine, took my money.. next morning a phone call to say they were cancelling my prefer as it was out of stock , no like we will do our best to get it as soon as possible or anything just, it’s out and that’s it.. but it was online and in stock when the money was taken!

19 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Brian,

Thank you for taking the time to leave a review. We sincerely apologise for the disappointment caused by your order being cancelled after it appeared to be available online at the time of purchase.

We appreciate your comments regarding the communication you received and understand why you would have expected alternative options to be explored.

A member of our Customer Care team will be reaching out to you directly to gather further information and investigate what happened with your order.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 1 van de 5 sterren

Received an email to say that there was…

Received an email to say that there was a 'small' problem with my order of one week ago. The item was not available and its appearance on the Chadwicks website was a mistake. Luckily TJ Mahony has it! Disappointed, so no goods, one star.

19 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi John,

Thank you for taking the time to leave a review. We sincerely apologise for the disappointment caused by the cancellation of your order.

This is not the experience we want for our customers, and we're sorry for the inconvenience caused.

A member of our Customer Care team will be reaching out to you directly to gather further information and investigate how this occurred.

Your feedback is important to us as we work to improve the accuracy of our online stock information and overall customer experience.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Good experience

Polite and helpful Staff, Fast and efficient service

19 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi John,

Thank you for your 5-star review. We're delighted to hear that you had a good experience with us and found our staff polite and helpful.

Providing friendly customer service alongside a fast and efficient service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with. The staff are amazing, so helpful, understanding and always willing to go the extra mile. Couldn’t fault them and would highly recommend! ⭐️⭐️⭐️⭐️⭐️

12 augustus 2026
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Antwoord van Chadwicks

Hi James,

Thank you for your fantastic 5-star review. We're delighted to hear such positive feedback about our team.

Providing helpful, understanding service and always going the extra mile for our customers is something we strive for every day, so it's wonderful to know that your experience reflected this. We'll be sure to pass your kind comments on to the team.

Thank you for your recommendation and for taking the time to share your experience. We look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Quick and efficient delivery of order

Quick and efficient delivery of order, materials left well protected from the rain.

11 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Padraig,

Thank you for your 5-star review. We're delighted to hear that your order was delivered quickly and efficiently, and that the materials were left well protected from the rain.

Providing a reliable delivery service and taking care to ensure products arrive in good condition is something we strive for every day.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Very nice delivery driver and easy…

Very nice delivery driver and easy online order

19 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Niall,

Thank you for your 5-star review. We're delighted to hear that you found the online ordering process easy to use and that our delivery driver provided such a positive experience.

Providing a simple, hassle-free ordering process alongside friendly and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

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