Chadwicks Reviews 

421
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased toughbuilt stacktech boxes. Way cheaper than any other retailer in ireland. Quick delivery aswell. Would definitely buy again from chadwicks and worth keeping an eye on the website for... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Last Friday morning, we had a delivery, the driver was very friendly. Later that morning we visited Robinhood, the guy on the forks around by the pillar caps, friendly and helpful. The security guy,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I received a message to say my order was ready for collection. (Click and collect) When I went to collect it, it wasn't ready. The material handler (who was helpful) got the click and collect referenc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen marktplaats

Geschreven door het bedrijf

Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

421 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(421)

392 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

ordered for click and collect

ordered for click and collect, was ready in no time.
Girl was very helpful

18 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi John,

Thank you for your 5-star review. We're delighted to hear that your Click & Collect order was ready so quickly and that you found the collection process straightforward.

It's especially wonderful to hear that our team member was so helpful. We'll be sure to pass your kind comments on to the branch, as feedback like this is always appreciated.

Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren
Logo Chadwicks

Antwoord van Chadwicks

Hi Seamus,

Thank you for your 5-star review. We're delighted to hear that you were pleased with both our service and the value we provide.

Offering great products at competitive prices alongside excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

It was delivered very early the very…

It was delivered very early the very next morning

18 augustus 2026
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Antwoord van Chadwicks

Hi Denise,

Thank you for your 5-star review. We're delighted to hear that your order was delivered so quickly and arrived first thing the very next morning.

Providing a fast and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Great timber at a great price

Great timber at a great price, fantastic delivery service

10 augustus 2026
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Antwoord van Chadwicks

Hi Adam,

Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of the timber and found it to be great value for money.

It's also wonderful to know that you received fantastic delivery service. Providing quality products alongside reliable and efficient delivery is something we strive for every day, so it's great to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren
Logo Chadwicks

Antwoord van Chadwicks

Hi Davie,

Thank you for your 5-star review. We're delighted to hear that you consistently receive your orders on time and are pleased with the quality of our products.

Providing reliable service and high-quality materials is something we strive for every day, so it's wonderful to know we continue to meet your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

very quick service

18 augustus 2026
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Antwoord van Chadwicks

Hi Bridie,

Thank you for your 5-star review. We're delighted to hear that you were pleased with our very quick service.

Providing a fast and efficient experience for our customers is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Fast delivery and great products

Fast and easy delivery, friendly service and great products! Will definitely be ordering soon again!

11 augustus 2026
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Antwoord van Chadwicks

Hi Karina,

Thank you for your 5-star review. We're delighted to hear that you were pleased with our fast and easy delivery service, friendly customer service, and the quality of our products.

It's especially great to know that you'll be ordering from us again. We truly appreciate your support and look forward to serving you on your next order.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Ordered tonne bag of stones online .

Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I asked to position bag close to my side gate when ordering online which they did .. brilliant service .. definitely recommend

17 augustus 2026
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Antwoord van Chadwicks

Hi Darren,

Thank you for your 5-star review. We're delighted to hear that you found the online ordering process simple and straightforward, and that you were able to take advantage of an online discount.

It's great to know that your tonne bag of stones was delivered so quickly and that our team was able to place it exactly where you requested. Providing a convenient ordering experience alongside fast, reliable delivery is something we strive for every day.

Thank you for your recommendation and for taking the time to share your feedback. We look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

The sales person @ Chadwick’s Kilkenny…

The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message within a day or so that the new handle had arrived. Excellent highly efficient service and all done with no fanfare.

10 augustus 2026
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Antwoord van Chadwicks

Hi Mairead,

Thank you for your 5-star review. We're delighted to hear about the excellent service you received from our team in Kilkenny.

It's great to know that the salesperson went above and beyond to source the correct door handle after the wrong item had been purchased online, and that the return and replacement process was handled quickly and seamlessly.

Providing efficient, hassle-free service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your experience. We'll be sure to pass your kind feedback on to the Kilkenny team.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpfulllķ

17 augustus 2026
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Antwoord van Chadwicks

Hi David,

Thank you for your 5-star review. We're delighted to hear that you found our team very helpful.

Providing friendly, knowledgeable assistance is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Just what I needed

Easy to find the product I was looking for

17 augustus 2026
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Antwoord van Chadwicks

Hi David,

Thank you for your 5-star review. We're delighted to hear that you found exactly what you were looking for and that the product was easy to find.

Making it simple for our customers to find the right products quickly and easily is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Quality Service

The service was prompt and efficient

4 augustus 2026
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Antwoord van Chadwicks

Hi Ray,

Thank you for your 5-star review. We're delighted to hear that you found our service prompt and efficient.

Providing a high standard of customer service and ensuring orders are handled quickly and professionally is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Delivery driver was very helpful and…

Delivery driver was very helpful and arrived on time

17 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Rose,

Thank you for your 5-star review. We're delighted to hear that your delivery arrived on time and that our driver was so helpful.

Providing reliable deliveries and excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Great company honestly.

Great company honestly.
I ordered a load of timber and other materials, arrived the next day and it was unloaded in the garden neat and safe.
I had to cancel 2 items off the order and it was no hassle, refunded straight away

16 augustus 2026
Logo Chadwicks

Antwoord van Chadwicks

Hi Keith,

Thank you for your 5-star review. We're delighted to hear that your order arrived the next day and that the materials were delivered safely and neatly to your garden.

It's also great to know that when you needed to cancel a couple of items, the process was straightforward and your refund was issued promptly. Providing a hassle-free experience from ordering through to delivery and aftersales support is something we strive for every day.

Thank you for taking the time to share your feedback. We truly appreciate your kind words and look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 2 van de 5 sterren

Multiple deliveries instead of one.

Delivery drivers themselves very nice. But order came in 2 separate deliveries and communications with Chadwicks was not great or very easy. Email and text to say product was out for delivery arrived after product had been delivered.

9 augustus 2026
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Antwoord van Chadwicks

Hi Nick,

Thank you for taking the time to leave a review. We're pleased to hear that you found our delivery drivers friendly and helpful.

However, we sincerely apologise for the inconvenience caused by your order arriving in multiple deliveries and for the poor communication surrounding the delivery updates.

Your feedback has been noted and will be shared with the relevant teams as we continue to improve our delivery communications and customer experience.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Perfect again

Perfect again. Start to finish. Good website, products & delivery. Driver also happy fella, good craic.

9 augustus 2026
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Antwoord van Chadwicks

Hi Ed,

Thank you for your 5-star review. We're delighted to hear that you had another perfect experience with us from start to finish.

It's great to know that you were pleased with our website, products, and delivery service, and we're especially happy to hear your kind comments about our driver. We'll be sure to pass your feedback on to the team.

Thank you for your continued support, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Great service everyone was superb…

Great service everyone was superb couldn’t recommend highly enough

16 augustus 2026
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Antwoord van Chadwicks

Hi Gerard,

Thank you for your 5-star review. We're delighted to hear that you received such excellent service and that our team made a positive impression.

Providing outstanding customer service is something we strive for every day, so it's wonderful to know that everyone involved was so helpful.

Thank you for your recommendation and for taking the time to share your feedback.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Got call in advance, very pleasant man.

15 augustus 2026
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Antwoord van Chadwicks

Hi Wendy,

Thank you for your 5-star review. We're delighted to hear that your order was delivered quickly and that you received a call in advance to let you know it was on the way.

It's especially great to hear your kind comments about our delivery driver. Providing a friendly, professional service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 5 van de 5 sterren

delivery as promised

delivery as promised

7 augustus 2026
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Antwoord van Chadwicks

Hi William,

Thank you for your 5-star review. We're delighted to hear that your delivery arrived as promised.

Providing a reliable and dependable service is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Kind Regards,
Chadwicks Customer Support

Beoordeeld met 1 van de 5 sterren

I ordered online a Methven Hawei Flexi…

I ordered online a Methven Hawei Flexi Sink Mixer With Pull Down Hose Item code: 79530 for €190.54 and selected the Sallynoggin shop for collection. the exact same item was priced @ €180 in the store. A staff member tried to contact a manager without success but said they would get back to me when available. That's the last I heard.

7 augustus 2026
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Antwoord van Chadwicks

Hi Pat,

Thank you for taking the time to leave a review. We sincerely apologise for the frustration and disappointment caused.

We understand your concern regarding the difference between the online price and the price displayed in branch. We are also sorry to hear that, after raising the issue in store, you did not receive the follow-up you were expecting.

A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter.

We appreciate you bringing this to our attention and look forward to resolving your concerns.

Kind Regards,
Chadwicks Customer Support

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