Charter Vanlines Reviews 

I had a really nice experience with this company! They came and had me moved in no time. They even helped me put the bigger items in their spots without expecting an ounce of my help. I'm very pleased and have been telling my friends, who are also planning a move, how great this service was.

Charter Vanlines was amazing!!! I moved from Miami to Nashville and they make the experience so easy. The movers who loaded and unloaded my apartment were more than helpful the entire time. They were fast and were able to easily work around the cable company that came on the same day. It was a great experience and very affordable. I will definitely be using them again!

I have nothing but good things to say about Charter Van Lines, and I am not sure where these bad reviews are coming from. I am glad I went with my gut feeling and hired Charter for my out of state move. I was treated politely, and professionally throughout the entire process. I had no idea they are a moving broker company because the transition was so smooth.

I moved from Georgia to Dallas and everything happened according to plan, which is more than I can say about the local moving companies in my area.

After loading the truck we were hit with an additional $1800. They match the price of another mover but at the end they went over too much!

Charter Van Lines was a great choice when it came time to pack up and move from Oklahoma to New Jersey. They were able to help me coordinate a very large move with next to no effort on my part. Not only did they handle how to move our household, but also set up the transport of our other vehicle at the same time! They even had the option ready if we needed to store our things until our new place was finished. I would recommend Charter Van Lines to anyone looking to simplify moving.

Great business, customer service and super friendly. I suggest you give them a try 👍👌

I concur with all of the negative reviews posted in March and April of this year. I too was charged more for "additional" items after loading. Yes, I did add a couple things but I also subtracted MANY items that I ended up selling and donating. My move was inventoried by another moving company and I'd forwarded that list to Charter for them to quote from, so it's not like I guesstimated anything.

I received 5 different delivery dates over the course of the move. No one communicated the same message to me. When I was given the final date by the driver, requested the day off work to be there, he calls me the morning he was supposed to be here to say he got "stuck" in Atlanta with a big load that was ahead of mine and wouldn't be there until the next day. When he arrives the next day, he refused to pull the truck up to my place and instead charged me extra for "long carry." He did not have any ramps, appliance dollies, straps or other professional equipment and his one helper he'd found by posting an ad on Craigslist. I found the Craigslist ad to be sure the helper was telling the truth. He refused to move a toolbox into my unit because it was "too heavy." Well that item had been inventoried and showed at 350lbs, not my fault he didn't have the manpower or equipment to handle the contract.

Charter is a broker and while I knew that going into this move, I expected that they had better access to quality movers than I would. Turns out, that was not the case at all. My move was subcontracted our to two horribly rated companies. I could have hired a shady driver and Craigslist labor myself!

Charter did not respond to my report to the BBB. I have now filed a complaint with the Palm Beach County Department of Consumer Affairs. Charter is NOT licensed through the county they operate in. If I do not get an answer from the county, next I will file complaints with the state of Florida Department of Agriculture and Consumer Services and then the U.S. Department of Transportation. Message me if you've had horrible service with Charter, contact me if you'd like the web address for the forms you'll need to file complaints.

Initially, I was really concerned about how I would move my items. Didn't want to undertake the stress on my own. A friend suggested Charter Vanlines. The company was really helpful. I was really impressed with the way they boxed the items, then labeled the boxes. All items and belongings were transported safely and securely. No case of loss or damage were recorded. Really impressed with the excellent service received.

My wife and I were looking for an easy way to move to our new home across the state and we were not disappointed. I had bad experiences with moving companies in the past (being late, overcharging, etc.) but I had none of those problems with Charter Van Lines. They made me feel at ease and I'm very pleased I chose them. Everyone was so nice and helpful. Please consider the next time you're looking for a moving company!

Had an excellent experience, would highly recommend!!

Me and My wife had to move from Ohio to Colorado this week and were looking into some lower cost alternatives to the "big box" moving companies. We only live in a two bedroom town house run by a jerk of a land lord. We really wanted to get out to rodo and fast. So we got on the good old internet and did some research and found this awesome site called trust pilot. They basically direct to the service or product that will meet your specific needs. We found this company called Charter Vanlines. Gave them a call and OMG somebody answered right away and they could speak fluent English. We got a quick quote too. $859! WOW! We couldn't believe it. We were on that like flies on you know what. The service was great for the price. Nothing got damaged and we coordinated it so we would arrive same place same time. I would highly reccomend this company as a more cost efficient alternative to traditional moving companies who charge a fortune and take their own darn time. The guys were friendly. They were carefully with our fragile property like my electronics, television and musical equipment. Im even facebook friends with one of the guys now. Don't get ripped off and go with these guys. Im definitely utilizing their services again when I need to get my Piano from my in-laws house.

Charter Vanlines is awesome to work with! I would choose them again for my moving needs, they were very friendly and professional. They helped to relieve some of the stress and worries I had by answering all of my questions. I definitely recommend giving them a try!

Charter Van Lines is my choice for moving since they made my move so easy and very affordable. I was surprised at how quickly they were able to move my things across the country. It was much faster than I thought it would be, and they were very efficient.
Their customer service was very friendly and professional from the beginning, and they kept me updated throughout the move.
As most people are, I was worried about the safety of my possessions at first, but they did a great job, and everything arrived safely without any issues. Since there were no problems in this area, I would definitely recommend this service to anyone looking to avoid doing the hard work of moving themselves.

Charter Van Lines is by far the best moving company that I have used to this date. With others, I was bothered a variety of nuisances including damaged furniture and not being punctual. Charter's commitment to excellence blows my mind! They understand that beauty is in the details. Every interaction I had with them was so pleasant and personable. Glad to say that the quality and reliability of their moving matches their excellent customer service, they walk it like they talk it! I was moving from Miami, FL to Houston, TX and I am so glad I chose Charter. None of my furniture was damaged at all (not even a scratch). The price I paid was awesome for what I got, definitely would recommend to any friend!

Moving, especially long distance, is a headache... I think that's one thing everyone can agree on. When I got a new job 600 miles away and had to move states within a month, I kind of freaked out about how I'd manage to get it all done. I stumbled upon Charter Van Lines and it was seriously such a relief. I used their services to help pack up my place and then move it to my new home. It was easy, hassle free, and my items were treated with care. I highly recommend their services to anyone, particularly people who hate moving and/or have large furniture.

Charter Van Lines was the best moving company I have ever had the pleasure of using. Everyone was incredibly friendly and they were willing to answer any questions I had. Charter Van Lines helped pack all of my things up and they did a wonderful job. Everything arrived at my new place in perfect condition and I couldn't have asked for better people to deal with. If I ever move again Charter Van Lines will be the only company I will use from now on.

DO NOT DEAL WITH THIS COMPANY , THEY ARE FRAUD !!

ok so I want to start with all the reviews you see for this company seems to be real fake. This company is real real fake one and they will just looking to scam you as you soon as you are done with initial payment.

They are not moving company first of all , they are just agents. My advice would do not deal with this company , I am having real hard time to deal with these folks.

This is the second time I’ve used Charter and I’ve consistently had good experiences with them. Their rates are competitive and the staff is prompt, extremely organized, and friendly. For this particular move, I hired them to help pack and move the contents of my mother’s house. Due to a back issue, I wasn’t able to do it myself. The movers carefully packed her many pieces of antique furniture and knick knacks into their van. Some of it went to her new apartment at a assisted living facility, while the rest was transferred to a storage unit. Charter made sure everything arrived at the right place without a scratch.

Working with Charter Van Lines was a pleasant experience. Being busy with work, it was only my wife and child to handle working with the moving company. Due to terrible moving companies in the past, I was worried what it would be like this time around.

Boy did Charter Van Lines take care of us.

It started with my phone call, where I reached Daniel. Daniel answered all of my questions and helped me every step of the way.

My wife said that the movers were friendly, professional and moved quickly.

The next time I need a mover, I will most definitely be choosing Charter Van Lines.

What matters is that they took care of my family. Put them at ease with the stress of moving and made it a seamless process. Thank you for taking what can be one of the most stressful parts of life and making it into something enjoyable. For that, I thank everyone in their team. Keep up the great work.

Took a state to state move with them and had no problems. Family and me needed to get to Illinois from Indiana and found them on Google. They got the job done, nothing broke in the move.

Packers came to help box up the house and that was ok too. We took the job of unpacking but I guess they would’ve done a fine job for that.

One couch was a bit of a problem to get through a door, but they managed to get the legs off and get it through.

Thanks for everything.