Purchased my new hairdryer with attachments plus 2x curling wands . One wand came apart within the first 2 weeks of use . Cloud 9 quickly replaced a full set of air wands at no extra cost to me . Ve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery was so quick, 2 working days I got a free hot air brush with the straighteners Only negative is the hot air brushes handle is too big to grip properly and also the on off button cou... Toon meer
Bedrijf heeft geantwoord
I've been a GHD user for over 15 years, but finally decided to give the Cloud Nine straightener a try - and I'm so glad I did! I honestly find it far superior to my GHD. The vibrating mode make... Toon meer
Bedrijf heeft geantwoord
My two year old straighteners malfunctioned. The returns process was incredibly simple and they’ve now sent me a brand new set of straighteners - zero cost to me and all within a few weeks.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
Contactgegevens
Nieuw-Zeeland
- nz-info@cloudninehair.com
- cloudnine-hair.co.nz
4,7
Uitstekend
875 reviews
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Antwoord van CLOUD NINE
Hi Roni, thank you for sharing your 5* feedback! Cloud Nine x
These are awesome!
Have just brought a set after owning GHDs for many years. Loving them so far! My hair feels really nice. I use to always like my ghds, but my last pair died after a few years with minimal use (I didn’t use them that often as had a baby and home a lot/on farm and didn’t need to my hair haha). I was really disappointed in them doing that, and they weren’t repairable. After some research found that it’s happening a lot to people. So decided time for a change, and definitely no regrets so far!!!! Seem to be a really well thought out product for similar price tag :)
7 mei 2026
Antwoord van CLOUD NINE
Hi Susuan, thank you for taking the time to leave this wonderful feedback! We are so pleased that you have made the switch to Cloud Nine and that you are loving your new product. We hope you will enjoy using your new product. Cloud Nine x
great
great it can straighten me and my mums crazy curls and quick delivery overall great.
3 mei 2026
Antwoord van CLOUD NINE
Hi Kylah, thank you so much for your feedback. We're thrilled to hear your iron is working well on yours and your mum's hair! Cloud Nine x
Enjoying my new curling tongs at the…
Enjoying my new curling tongs at the recommendation of my hairdresser. They are a good kinder version of my old ones which lasted for 25 years. So hoping for the same experience
7 mei 2026
Antwoord van CLOUD NINE
Thank you Louise for sharing your 5* review. We're so happy to hear you're enjoying your new curling tongs and that your hairdresser's recommendation was a success! Cloud Nine x
Great for my thick wavy hair
Great for my thick wavy hair, makes it very smooth and shiny fast!
7 mei 2026
Antwoord van CLOUD NINE
We're happy to hear that our product works so well for your thick, wavy hair, leaving it smooth and shiny! Thank you for your positive feedback!
Delivery was/is a nightmare
7 mei 2026
Antwoord van CLOUD NINE
Hi Paris, thank you for sharing your feedback. We are very sorry to hear about a delivery issue. This is not the service we expect from our couriers. We can see that you are in touch with one of our Customer Experience team who will help to resolve this with you as quickly as possible. Cloud Nine x
Good quality product and fast delivery…
Good quality product and fast delivery service xoxo
28 april 2026
Antwoord van CLOUD NINE
Hi Stella, we're happy to hear that you are pleased with the quality of your new product and that it arrived with you quickly. Thank you for your positive feedback! Cloud Nine x
Love my cloud nines
Love my cloud nines. Have had my last pair for 15 years and they are still going strong, but time for an upgrade and the new technology is great and really like there way they curl my hair. Wouldn’t have any other brand.
28 april 2026
Antwoord van CLOUD NINE
Hi Toni, we're happy to hear that you love your Cloud Nines and appreciate their longevity! It's great to know you're enjoying the new technology and the way they style your hair. Thank you for your continued loyalty and for sharing your fantastic feedback. Cloud Nine x
Cloud 9 never fail!
Had my last pair of cloud 9s for 9 years, they havent died but very well warn after 9 years of heavy use. decided to treat myself to a new pair. Cloud 9 never fails!! I went to work after straightening my hair and everyone thought id been at the hair dressers.
3 mei 2026
Antwoord van CLOUD NINE
Hi Katelyn, thank you for this wonderful feedback! We're happy to hear that you're so pleased with your new Cloud Nines! It's wonderful to know our products have consistently met your expectations over the years. Thank you for sharing your experience with us. Cloud Nine x
We got the hair dryer and straightners…
We got the hair dryer and straightners for mothers day was delivered within 5 days in great condition and girls are very happy with how great the the straightners and how quick the hair dryer works great products
28 april 2026
Antwoord van CLOUD NINE
Hi Tom, we're happy to hear that the hair dryer and straighteners arrived promptly and in excellent condition for Mother's Day! We're so glad the girls are happy with the products. Thanks for your positive feedback! Cloud Nine x
Simple process
Simple process, arrived on time and works a treat! Absolutely love my purchase!!
30 april 2026
Antwoord van CLOUD NINE
Thank you for sharing your 5* review. We are so happy to hear that you found the process simple, and your purchase arrived on time and works well. Cloud Nine x
Thankyou for the excellent support.
Thankyou for the excellent support.
Very pleased with my purchase of the New original iron.
Would recommend Cloud Nine hair products.
Thanks Lesley.
23 april 2026
Antwoord van CLOUD NINE
Thank you Lesley for sharing your 5* review. We appreciate your positive feedback and are happy to hear that you are very pleased with your new original iron. Cloud Nine x
Always an amazing product never…
Always an amazing product never disappoints! New design absolutely amazing in love!
28 april 2026
Antwoord van CLOUD NINE
Hi, thank you so much for sharing your wonderful feedback! We're happy to hear that you enjoy our products! It's great that you love the new design. Thank you, Cloud Nine x
This was a warranty claim
This was a warranty claim when my straighteners broke I was very impressed by the customer service, cloud nine made the whole process quick easy and straightforward replacing and sending out my new straighteners without delay . Would definitely recommend the brand off this alone . Thank you
22 april 2026
Antwoord van CLOUD NINE
Hi Holly, we're happy to hear that our customer service made your warranty claim quick and easy. We appreciate your recommendation and are glad you're satisfied with your replacement straighteners! Cloud Nine x
Antwoord van CLOUD NINE
Hi Gokul, thank you for sharing your 5* feedback, we really appreciate it! Cloud Nine x
Fabulous cloud nine
I didn’t know how good hair straighteners could be so good I’m thrilled with my cloud nine
14 april 2026
Antwoord van CLOUD NINE
Hi Lotty, thank you for sharing this wonderful feedback. We are delighted that you are thrilled with your new iron! Cloud Nine x
Product looks and feels amazing and the…
Product looks and feels amazing and the service was fantastic, I just feel that the previous line (where you had the same straightener but in forest green) straightened better, more smoother silkier finish.
20 april 2026
Antwoord van CLOUD NINE
Thank you for your feedback. We’re delighted to hear that you’re happy with the look and feel of your new Wide Iron and that you had a great experience with our service. Cloud Nine
Antwoord van CLOUD NINE
Hi Fololina, thank you so much for sharing your wonderful feedback, we are thrilled to hear of your experience. Cloud Nine x
Happy customer
Ive had other brands cloud nine is the one that i found satisfying saying that I brought 2 cloud nines one for my daughter an she loves it. So I give cloud nine product a 100% recommend.
12 april 2026
Antwoord van CLOUD NINE
Hi, thank you for your feedback. We are delighted to hear that your daughter is loving her Cloud Nine. Thank you so much for the recommendation! Cloud Nine x
Absolutely love my hairdryer and…
Absolutely love my hairdryer and starightners easy smooth transaction fast shipping thank you
26 mei 2025
Antwoord van CLOUD NINE
Hi, thank you for taking the time to share your feedback. It is great to hear of your positive experience and that you are loving your new products. Cloud Nine x
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