I wanted to update my address details, as we've moved house. Then I wanted to buy a new learner policy for my daughter as the other ran out a couple of days ago (timed to perfection!). Apparently it's... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Abby was really helpful and polite , helped me with updating my account. Thank you Abby and also Collingwood has been really good and gives you time to pay your insurance on time assisting with a free... Toon meer
Bedrijf heeft geantwoord
I spoke to a lady today, I can’t quite remember her name I think it began with a ‘L’, but she got me sorted really quickly. She even gave me advice about having a paracetamol and two bananas before my... Toon meer
Bedrijf heeft geantwoord
We were really struggling online so we called the customer service team. We got an agent called georgie who was extremely helpful and rang us back when we lost signal. We wouldnt have managed without... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Collingwood Learner Driver
Geschreven door het bedrijf
Learner Driver Insurance
We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!
With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.
Plus, our insurance covers you to take your driving test in your own car!
Get a quote at the links below and start learning to drive today.
Additional benefits of Collingwood Learner Driver Insurance:
- Free Courtesy Car*
- Add a Parent or Spouse
- Accelerated No Claims Bonus**
- Windscreen Cover*
- Reduced Excess Using Approved Repairers
- UK Call Centre
- Immediate Online Documentation
- 24 Hour Claims Helpline
- Flexible Payment Options
- Optional Personal Accident Cover
- Optional Breakdown Cover
- Optional Key Cover
*Depending on the level of cover chosen **Terms conditions and underwriting criteria apply
Contactgegevens
Collingwood House, NE29 6AR, North Shields, Verenigd Koninkrijk
- 0345 470 0014
- learners@collingwood.co.uk
- collingwoodlearners.co.uk
4,6
Uitstekend
17K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent and affordable rates for…
Excellent and affordable rates for learners!
The online process was easy and there was no need to contact anyone.
When passed my test and cancelled my policy, I phoned the customer service. I spoke to Georgie, who was really kind and professional dealing with my case. As I cancelled my policy early, I had to pay some charges. Georgie helped me to set up a payment plan, which was affordable for me!
Excellent company! Would recommend to all learner drivers!
17 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Dawod,
Thank you so much for your kind words! We’re delighted to hear that Georgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
This company is ripping off parents and…
This company is ripping off parents and teenagers. As most people will do as the child passes the test you cancel this insurance. They charge you £40 for the pleasure and then say the insurance company is owed another proportion or premium for early cancellation. It’s a rip off and don’t use this company ship around.
17 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Kath,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards,
The Collingwood Team
Very helpful experience
Rachel was very helpful and informative. She explained things very well. I did not feel rushed into making a decision. She also had a clear easy to understand speaking voice.
16 juli 2026
Antwoord van Collingwood Learner Driver
Hi Mary,
Thank you so much for your kind words! We’re delighted to hear that Rachel was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Very informative and helpful.
16 juli 2026
Antwoord van Collingwood Learner Driver
Hi Nic,
Thank you very much for taking the time to share your thoughts with us. We truly appreciate your feedback and we’re delighted to hear that you had a positive experience with us,
Please let us know if there is anything we can help with in the future.
Kind Regards,
The Collingwood Team
Absolutely first class service from…
Absolutely first class service from Jake. He explained everything clearly and made the whole process really simple.
16 juli 2026
Antwoord van Collingwood Learner Driver
Hi Dean,
Thank you so much for your kind words! We’re delighted to hear that Jake was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Collingwood Learner Driver Insurance…
Collingwood Learner Driver Insurance Beware - If you take out a 1 year policy and pass your test before the year is up - it is mandatory that you cancel your policy and you will be charged a £40 fee for doing this, even though you have no option but to cancel under the policy terms and conditions. This is not at all made clear when you take the policy out.
16 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Jonathan,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards,
The Collingwood Team
Antwoord van Collingwood Learner Driver
Hi Libby,
We’re always delighted to hear when our customers have had a positive experience and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,
The Collingwood Team
Antwoord van Collingwood Learner Driver
Hi Martin,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,
The Collingwood Team
Good customer care
15 juli 2026
Antwoord van Collingwood Learner Driver
Hi Anthony,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,.
The Collingwood Team
Very efficient ,patient and very…
Very efficient ,patient and very helpful, knowledgeable about the product. Thank you Alex
15 juli 2026
Antwoord van Collingwood Learner Driver
Hi Genevieve,
Thank you so much for your wonderful feedback! We’re delighted to hear that Alex was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
me and my dad rang up about a learner…
me and my dad rang up about a learner insurance quote with my dads car for my self, which we got. over the phone we spoke to someone called kim, which she was the most politest person we’ve ever spoke to over the phone, she did everything correct and we couldn’t be more grateful. so thank you for that. i 100% recommend collingwood. excellent service and really good outcomes.
15 juli 2026
Antwoord van Collingwood Learner Driver
Hi Chloe,
Thank you so much for your wonderful feedback! We’re delighted to hear that Kim was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
Kind Regards,
The Collingwood Team
Learner driver insurance
I’ve just taken out a learner driver policy for my son. Georgie the customer service assistant I spoke with was incredibly friendly and helpful. She answered all the questions I had and was very knowledgeable. Thank you Georgie for a very easy and pleasant transaction.
15 juli 2026
Antwoord van Collingwood Learner Driver
Hi Liz,
Thank you so much for your kind words! We’re delighted to hear that Georgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
My experience with Collingwood was so…
My experience with Collingwood was so great. Georgie helped me with all of my requests and questions and she was so kind and lovely through the process.
It was a great and smooth experience. Great service!
15 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Alo,
Thank you so much for your kind words! We’re delighted to hear that Georgie was able to make the process smooth and straightforward for you.
If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.
Kind Regards,
The Collingwood Team
Do not recommend
Appears to be a good way of a learner setting up an affordable policy, with a £45 cancellation fee. It’s not it’s a percentage of the rest of the policy plus £45 plus £75. Passing your test is already an expensive process and the cost of cancellation and setting up a new policy quickly whips the joy out of the pass. Hindsight I would not pick collingwood again and would recommend just trying to set up a policy that you can change your license type on.
Show the customer the table of percentage of the policy you expect them to pay. You have the potential to have a massive customer base that will spread the word of you insuring learners at young ages etc but instead are going to end up with a reputation of hidden fees with huge costs. Passing your test should be a joyful experience not one where you’re stressed about money to pay your old policy and start a new one. You’re taking advantage of people who are keen to get on the road. I would have like to set a policy up for my niece but the cancellation fee ruined what could have been a good policy and returned customer was lost as a result. My two sons would have also eventually had a policy with yourselves. The customer receives 10 documents when they sign up it’s unfair to assume all your customers have the mental capacity or ability to read through and understand your policy.
15 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Ashley,
Thank you for getting back to us with further information to help us identify your Collingwood
Learner Driver policy and we are very sorry that your experience with us was not as you expected.
We can see that you have raised a formal complaint and that is currently being dealt with internally. A final response will be with you shortly.
In the meantime, if you would like to discuss anything further, please do not hesitate to get in touch.
Kind Regards,
The Collingwood Team
I was given several options
I was given several options, and was offered to help further wherever she could. Very helpful, and I happy with the service. FAO Georgie ⭐️
15 juli 2026
Antwoord van Collingwood Learner Driver
Hi MJ,
Thank you so much for your kind words! We’re delighted to hear that Georgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards.
The Collingwood Team
Antwoord van Collingwood Learner Driver
Hi Alec,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Jake was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
Kind Regards,
The Collingwood Team
Clear advice provided
Clear advice provided. Very knowlegable and helpful respresentative.
14 juli 2026
Antwoord van Collingwood Learner Driver
Hi Maria,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Great for learner drivers
14 juli 2026
Antwoord van Collingwood Learner Driver
Hi Nick,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Excellent Customer Service
Rang Collingwood Today for a quote for Grandson spoke to a very helpful and friendly person called Les and all done within 15 mins excellent service
14 juli 2026
Review zonder uitnodiging
Antwoord van Collingwood Learner Driver
Hi Rob,
Thank you so much for your wonderful feedback! We’re delighted to hear that Les was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
Kind Regards,
The Collingwood Team
Antwoord van Collingwood Learner Driver
Hi Amanda,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,
The Collingwood Team
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