Console Doctor Reviews 

Excellent service done and great service from the console doctor.😊

Really simple to have insured device fixed. They pick it up from the house good availability of pick up slots you don’t have to wait for ages. Fixed really quickly then returned Agsin straight to the house. They even fixed the stand on the device which wasn’t even the reported fault. Brilliant service with 3 kids and lots of devices will always use them!

Fantastically well organised and stress free service.
Console was collected and delivered well within their estimated time limits.
Fabulous.

Excellent communication throughout,
speedy service and fully informed as to the status of the repair and extensive testing ahead of return.

Really happy with the service and can highly recommend to everyone who is in need of a trusted and efficient console diagnostic and repair service.

Best in the business my son’s vr wasn’t charging they picked it up and fixed it and returned it in 4 days I wish I can give you ten stars ✨

Excellent Service. Speedy Repair. Item was collected on a Tuesday Morning via the courier. Item received with Console Dr on Wednesday, fixed by Thursday, sent back to courier and was delivered back and fully repaired on Saturday Morning.

Issue with PS4 console wouldn’t update to latest software posted to Console Dr DPD next day delivery repaired within 3 days posted back next day delivery with signed for delivery took less than 4 days from posting to receiving fixed PS4 legends customer service fantastic HIGHLY RECOMMENDED 5*****

Very quick and efficient service. In few days we had the console back working like brand new😁.

Second time I’ve used this service via Domestic and General and what amazing service it’s been! Prompt and professional service from the moment I sent the console to the moment we received it back, all fixed and completed within 3 days!

Brilliant communication start to finish, super quick fix and delivery back. Always reliable. Thank you.

1 star – Incorrect assessment of water damage

Very disappointed with Console Doctor. My son’s controller was sent to them for repair through my Domestic & General insurance after it suffered water damage. As you would expect, the water had caused corrosion inside the controller and the buttons had become very stiff.

Console Doctor then claimed that the controller appeared to have been glued, which was simply not true. Nobody had glued it, my children do not have access to glue, and as an adult I certainly wouldn’t put glue inside a games controller. It just doesn’t make any sense.

Their assessment resulted in Domestic & General initially rejecting the claim, so I then had to challenge the decision and explain what had actually happened.

I’m giving Console Doctor one star because I’m extremely disappointed that genuine water damage/corrosion could be incorrectly assessed as someone deliberately putting glue into the controller.

PS5 repaired under insurance was hassle free. Console picked up by courier on time. Good communication from Console Doctor throughout and very helpful too with the whole process. Once repaired and tested the console was returned by courier. Excellent service throughout and I would highly recommend Console Doctor.

Easy to use reporting, quick collection, quick diagnosis and fixture, and quick return. very happy with the service I received that was both professional and efficient.

Fast repair of my Meta Quest 3 and Saturday delivery got me back up quick.

Item.was collected fixed and delivered back within no time very happy item.back working

Fast services, helpful customer service. Impressive.

Collected in good time and returned in good time.I'm glad I pay the insurance.

Excellent service throughout i kept informed throughout the entire process.

Thank you

Thankyou to the team the control like new 10 stars.

Kept well informed about each stage of the repair