Co-op Funeralcare Reviews 

Website was very easy to navigate. Funeral plans laid out side by side for easy comparison. Finance information all there and very easy to understand.
Compared to other companies, Co-Op prices undercut all the others and guaranteed 3rd party payments where others did not.
I purchased the Gold package and it ticked all my boxes.
Not received any annoying phone calls trying to push other services, there is an option to select this when purchasing but I declined.

This was so easy to do - I thought paying for my funeral would involve lengthy forms/calls, but it was simple and rapid to sort it online with the Co-op.

Did everything I required with no hassle. Price was competitive and agreeable. Only slight problem was waiting time for an appointment.
Overall extremely satisfied.

Was made very easy, great communication from the start would recommend this service.

Everything was explained and all questions I asked were sorted. A very professional service. Highly recommended.

Easy process.
Wanted to use a long standing, trustworthy company with a national presence.
Bought a cremation plan to reduce the costs that would have to be met by my children.
Very happy iit was done so quickly and easily.

I was nervous before phoning to organise a funeral plan, but Phillip put me at ease and made the call a pleasant experience and was very helpful. He listened and helped me put in place the funeral plan I was originally interested in.

I recently loss my wife and her Funeral was organised and delivered by the Coop Newquay. Every detail I wanted for my wife was carried out with professionalism and respect. I now wanted to ensure that I could organise my own funeral and pay for it so my children didn’t have to worry about it but would still be able to personalise it when that day came.
I arranged a meeting with Nigel at Coop Funeral in Newquay. It was a very easy process that Nigel was able to explain in an easily understandable way the choices and what I would be paying for. I left the meeting with a smile and satisfaction that my every wish had been looked at and provided for by the Coop. A personal thank you to Nigel and also the welcome from Linda, who I had previously dealt with my wife’s funeral arrangements, was greatly appreciated.

It was all made easy to understand
With out any preasure to buy a plan
All credit to the team at Camborne

Everything was extremely well explained with no rushing and done in a very comfortable efficient and sensitive manner.
It made a a huge difference having face to face meeting with the consultant.

Since the beginning of time our families have used Coop funeral services. They are a trusted service

So very helpful everything explained in detail nothing left out it's taken all our worries away also so very reasonable

Very simple process
I had to organise a plan for my mother the staff were very understanding and helpful.
They talked me through all the steps listening to my needs.

Kind, friendly staff who were very understanding.

A fabulous experience with really helpful staff who were able to answer all our questions!

Made us feel comfortable discussing a difficult subject

VERY HELPFUL , VERY CLEAR ABOUT IT ALL THANK YOU

We phoned to discuss a funeral for my mum. No one was available so they were going to call back on the Monday morning, but they took the details. They didn't return the call until Tuesday, and did not have any of the details previously given. They were then supposed to call again on the Friday. We are still waiting to hear from them. So it's a good thing during this awful, difficult time that we organised the funeral with someone else who did care , as the funeral was last Tuesday. Disgraceful

To add, you have asked for additional information but my father has lodged a formal complaint and hasn't heard from you about that either so I think that says as much as is needed

Anna and her wonderful team at Co-op Funeral Services were absolutely amazing throughout the arrangements for my grandmother’s funeral.
From the very first time we met Anna, she made us feel completely at ease. Her warmth, kindness and genuine compassion made such a difficult and emotional time feel a little easier for our whole family.
Anna and her team were incredibly professional, caring and attentive to every little detail. We always felt listened to, supported and reassured, and nothing ever seemed too much trouble. They treated my grandmother with such dignity, respect and kindness, which meant more to us than they could ever know.
During such a heartbreaking time, having people around you who genuinely care makes an enormous difference. Anna and her team went above and beyond to make sure everything was handled with the greatest care, helping us give my grandmother the beautiful and dignified farewell she deserved.
My whole family cannot thank Anna and everyone at Co-op Funeral Services enough for the compassion and support they showed us. We will always remember their kindness and the way they looked after us during one of the hardest times in our lives.
I would wholeheartedly recommend Anna and her team at Co-op Funeral Services to anyone who finds themselves having to arrange a funeral for someone they love. We are truly grateful for everything they did for our family and for helping us give our beloved grandmother such a special and beautiful farewell.

I arranged for my funeral over the phone which was great a simple process few questions and job done i knew what I wanted so didn't have to involve advisor but if you're not sure probably better to arrange an appointment with an advisor