Leanne, Victoria, Tracey and Staff at your Wellingborough branch my Family and I are eternally grateful to you all for taking such good care of Francis. The thoughtful touches when visiting him, g... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Professionally greeted at the door on my arrival to discuss my funeral plan by Alisha who offered me a cup of tea/coffee early on, which was very welcoming. The discussion regarding my plan took... Toon meer
Bedrijf heeft geantwoord
Everyone was very helpful and made it easy for me to carry out my parents' wishes despite my misgivings. The whole experience from stepping in the door to make an appointment to discussing options and... Toon meer
Bedrijf heeft geantwoord
The actual online part I am reviewing. Very clear information. I have received the paperwork now and need to follow up this. Plus have been contacted a number of times by co-op legal. I need to foll... Toon meer
Bedrijf heeft geantwoord
4,7
Uitstekend
6K reviews
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Funeral plan meeting
I found the experience to be very well organised, simple and efficient.
The person I dealt with was very good, pleasant, polite and the whole process only took 30 minutes
15 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Mr Winkley, Thank you for taking the time to share your feedback. We're pleased to hear that you found the process well organised, simple and efficient. It's great to know that our colleague was pleasant and polite, and that everything was completed so smoothly within 30 minutes.
Best, ^Elan
Clearly explained funeral plans at…
Clearly explained funeral plans at every price range and absolutely no pressure at all to purchase.It really was so easy and reassuring to know that it is now all arranged and paid for.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello Peter, thank you for your kind review. I’m glad everything was clearly explained and you felt reassured with everything now in place.
^Best Wishes, Simon
Good experience
Good experience . Exactly what I was looking for .
15 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello Richard, thank you for your review. I’m pleased to hear you had a good experience and found exactly what you were looking for.
^Best Wishes, Simon
Reliable real-world & trusted funeral…
Reliable real-world & trusted funeral plan.
11 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Thank you for your review, Kym. I’m pleased you see Co-op Funeralcare as a trusted and reliable choice for your funeral plan.
^Best Wishes, Simon
Smooth, easy and wonderful
The customer services (Annu) and sales Matilda were very helpful and made life very smooth and easy. Thank you
5 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello Vida, thank you for your review. I’m so pleased Annu and Matilda made everything smooth and easy with their helpful service.
^Best Wishes, Simon
staff very profetional
12 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello Amanda, thank you for your review. I’m pleased to hear you found the staff so professional.
^Best Wishes, Simon
Purchased my funeral plan with Co-op
Purchased my funeral plan with Co-op, which was really easy to do.
My Funeral pack arrived quickly, containing all the details needed for myself and my family members.
I've previously used them for my sister's Cremation a few years ago and the lady at Camborne Co-op Funeral Care was so helpful at such a hard time.
11 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Catherine, Thank you for sharing your feedback. We're pleased to hear that arranging your Funeral Plan was so easy and that your information pack arrived quickly with everything you and your family need. We're also sorry for the loss of your sister, and glad to hear that our colleague at the Camborne Branch provided such helpful support during that difficult time. Thank you for choosing Co-op Funeralcare again.
Best, ^Elan
Easy process
The process was easy once we established that the £1399 fee was for people who were deceased and the fee for pre death plans was £1800. We spoke to a co-op rep by phone who was very helpful.
11 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Michael, Thank you for sharing your feedback. We're pleased to hear that our colleague was helpful over the phone and that you were able to complete the process with their support. We appreciate your comments regarding the different fees and the importance of having these clearly explained. Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
I would like to express my sincere…
I would like to express my sincere thanks to Nooreza, George, and all the staff at The Co-op Funeral Service on Hertford Road. From start to finish, they were patient, professional, understanding, and exceptionally well organised.
They made the difficult and emotional experience of arranging my mother's funeral much more bearable, providing support and guidance every step of the way. Their compassion and professionalism gave our family great comfort during a very sad time.
I would highly recommend The Co-op on Hertford Road to anyone needing funeral services. A big thank you to the entire team for all your help and kindness.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Tom, Thank you for sharing such heartfelt feedback. We're very sorry for the loss of your mum. We're pleased to hear that Nooreza, George and the team at our Hertford Road Branch provided such patient, compassionate and professional support throughout the arrangements. It's lovely to know that their care and guidance helped make such a difficult time more bearable and brought comfort to your family. Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Oh that young lady was brilliant she…
Oh that young lady was brilliant she was such a help, she advised us on quite a few thing that we wasn’t sure about, but not pushy about anything
So pleasant and well mannered if you can say this in the circumstances that she was here for she made it so easy bless her her name was Emma
16 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Maggie,
Thank you for taking the time to share your feedback. We're very sorry for your loss. We're pleased to hear that Emma was so helpful, offering thoughtful advice and answering your questions without any pressure. It's lovely to know that her pleasant and considerate manner helped make a difficult experience that little bit easier for you and your family.
Take care, ^Elan
Very good Explained everything well
Very good Explained everything well
16 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Maria, Thank you for taking the time to leave us a review. We're pleased to hear that you received good service and that everything was explained clearly. It's important to us that you feel informed and comfortable throughout the process.
Best, ^Elan
I completed my application for a direct…
I completed my application for a direct cremation over the phone. This proved to be a very quick, efficient service. 20 minutes and everything was finalised. Peace of mind now for my family
14 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hi Carole,
Thank you for sharing your feedback. We're pleased to hear that arranging your direct cremation over the phone was such a quick and efficient process. It's wonderful to know that everything was finalised with ease and that you've gained peace of mind for yourself and your family.
Take care, ^Elan
Arranging a funeral plan
I spoke with David who explained everything fully and considerately.
Very warm welcome and efficient service.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Thanks so much, Jane. I'm really pleased to hear David was able explain everything well and you were given a warm welcome. Take care,
^Mike
Wanted to arrange a funeral plan and…
Wanted to arrange a funeral plan and the whole on line process ws very easy and quick
9 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
I'm happy you found the online process easy and quick, Derek. Thanks for taking the time to share your feedback
^Mike
Antwoord van Co-op Funeralcare
I'm glad you found everything quick and easy, Karen. Do let us know if there's anything else we can assist with
^Mike
Funeral plan
I found the people very friendly & helpful & it was very relaxing
14 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
This is pleasing to hear, Rosie. Thanks for letting us know. I'm glad you found our team friendly and helpful. Take care,
^Mike
I thought it would be complicated but then it wasn't
I was buying a funeral plan for a relative and we had a slightly unusual two part format, being interred far from home. Marcia Mills explained all the options and it was very easy to arrange the first part straight away. She told me how to work with a distant Co-op Funeralcare branch when the time comes to arrange the final parts of the plan and she was able to indicate what some of the external costs might be. Also we can continue to liaise via my local branch about some of the details. I chose the Co-op because of their many years of experience and I trust them. My local branch is a 5 minute walk from my house so it is also very convenient. The office was lovely, very calm and comfortable and I had as much time as I needed to discuss options. I would certainly recommend the Co-op and will definitely engage them for the second part of the funeral plan when the time comes. Thank you Marcia.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Thank you so much for sharing this with us, Kate. I'm really glad to hear all the options were explained well and you were able to arrange what you needed. I'll make sure to pass on your kindness to Marcia and the team
^Mike
We had Sharon at co-op winton
We had Sharon at co-op winton, Bournemouth and to say she was incredible is an understatement. She was a superhero and really helped to ensure everything was managed perfectly. Kept me updated throughout, took care of all of the little bits and ensured the funeral went smoothly. She made phone calls just to check in during the process and follow up calls as well. She was absolutely fantastic and I couldnt have managed my mums funeral without her.
17 september 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Dear Kylie, I am so sorry for the loss of your Mum. It is comforting to hear that you received such compassionate and dedicated support during this difficult time. Knowing that you felt so well looked after means a great deal. Thank you for sharing your feedback, and please take care. We are thinking of you.^Warm regards, Aidan
Chris Harding very helpful
Chris Harding was very nice calm pleasant & very knowledgeable..he explained everything so well.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello Sheelagh, thank you for your kind words about Chris. We’re so pleased to hear he was calm, pleasant and knowledgeable, and explained everything so clearly.
^Best Wishes, Simon
Very friendly and professional
Kerry led us through the whole process and made it easy to understand. Although very professional she was also very friendly too. I wanted to use a service that had a good reputation rather than an online service. I would highly recommend the Co-op Funeral care.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Co-op Funeralcare
Hello and thank you for your kind words about Kerry. I’m glad she made everything easy to understand while being both professional and friendly. Thank you for choosing Co-op Funeralcare and for your recommendation.
^Best Wishes, Simon
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