First time lost car key card & house keys. Going on holiday Thursday evening, stressful. But each staff I chatted with, were professional, knowledgeable, polite, quick to respond & follow up. Mobile c... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had excess protect with CoPlus through my car insurer. Whilst my car insurer left alot to be desired (1st central im looking at you with your hidden excess charges) , Coplus delivered some of... Toon meer
Bedrijf heeft geantwoord
Extremely helpful and an easy process to follow. Came the next day after my call and the procedure was quick.
Bedrijf heeft geantwoord
Effective, quick, on time, highly skilled and knowledgeable workers in all aspects, a great deal of passion put in solving the matter. Can't put down any faults. One ring one day, two days to eliminat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeraar
- Ongevallenverzekeringsmaatschappij
- Callcenter
- Gadgetverzekeringsmaatschappij
- Hulpdienst bij geringe vorderingen
Geschreven door het bedrijf
At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced support for a wide range of businesses. We also design and deliver white-labelled solutions for many large and well-known organisations across the UK, allowing their customers to benefit from the same high standards of service, care and expertise that sit at the heart of everything we do. Transparency and integrity are fundamental to how we operate. That’s why we only seek organic customer feedback, our Trustpilot page is never edited or filtered, and we don’t remove negative reviews. Instead, we see every piece of feedback as an opportunity to learn, improve, and continue delivering dependable, high-quality service our customers can trust.
Contactgegevens
Verenigd Koninkrijk
- coplus.co.uk
4,6
Uitstekend
401 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Very professional
Very professional, great communication and prompt response time.
15 november 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you for your wonderful feedback! 🌟 We're so pleased to hear that you found our service professional, with great communication and a prompt response time. Your satisfaction means everything to us!
Antwoord van Coplus
Thank you so much for your glowing feedback! 🌟 We're thrilled to hear you found our service top-class.
Antwoord van Coplus
Thank you so much for your feedback! We're thrilled to hear that you found our service professional. Providing a seamless and supportive experience is always our goal.
New car key
Very helpful. Very quick sorting out my new car key with central locking. No problems at all. Very happy.
28 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for sharing your experience! I'm thrilled to hear that we could help you quickly and smoothly with your new car key. It’s great to know that everything went well and you’re happy with the service.
Very professional
Very professional, prompt and let me knew what was going on. Good communications. Would def use them.again.
12 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you for sharing your experience with us! We're so pleased to hear that you appreciated our professionalism, promptness, and communication throughout. Keeping our customers informed is a priority, and we're glad it made a difference for you.
Quick
Quick! Efficient! Worked around my availability. Brilliant company. Precise and professional. Will definitely use again.
21 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind words! We're thrilled to hear that our quick and efficient service met your needs and worked well with your schedule. Your satisfaction is our priority, and it's wonderful to know we could deliver a positive experience.
brilliant service
15 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind words! We’re thrilled to hear that you found our service brilliant.
Antwoord van Coplus
Thank you for your kind words! We're thrilled to hear that everything was fast and perfect for you. :)
Brilliant service
Was fast. Everything is working like it should. Was having trouble using the key to lock car door as buttons wasn't working either and now it all works perfect both key and remote functions
10 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your review! We're delighted to hear that everything is now working perfectly with both your key and remote functions. It's great to know that we could help resolve the issue quickly for you.
5* service
Called my insurance on Thursday, key sorted by Sunday. Great timeframe. Really professional fitter. Year warranty. Absolutely no complaints at all, key works exactly as it should and I was able to make it an admin key for my Ford to replace the one I had.
6 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for taking the time to leave such a fantastic review!
We’re thrilled to hear that your key was sorted swiftly and that you were pleased with the professionalism of our fitter. It’s great to know that everything is working perfectly with your Ford and that you’re happy with the one-year warranty as well.
Excellent customer service
Excellent customer service
Thorough and brilliant at his job. Checked everything and even got a yorkie chocolate bar. Highly recommended
4 oktober 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you for your wonderful review!
We're delighted to hear that you had an excellent experience with our service and that our technician went above and beyond to ensure everything was thoroughly checked. It’s also great to hear that the little treat was appreciated!
Very quick and efficient service
Very quick and efficient service. Managed to come within 24hrs of the complaint and took about 10 mins to recode a new key for my car.
25 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you for your kind review! We're glad we could assist you so quickly and efficiently. Getting your new key sorted within 24 hours is exactly the kind of service we aim to provide.
It was so fast and easy to submit the…
It was so fast and easy to submit the claim for my lost keys online after I received a call from the amazing barbra sorry if I spelt your name wrong she was fast, friendly and efficient. She took the details of the claim and had told me the claim has been validated such a smooth and amazing process thank you to Barbra as she was amazing and is a credit to your team thank you !!
25 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your wonderful feedback! We're thrilled to hear that submitting your claim online was quick and easy, and that Barbara provided you with such friendly and efficient service. We'll be sure to pass on your kind words to her—she’ll be delighted to hear how much you appreciated her help!
The service was incredibly fast and…
The service was incredibly fast and excellent. I couldn’t have asked for a better service than this.
25 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that the service exceeded your expectations. Providing fast and excellent service is what we strive for, and we’re glad we could deliver for you.
New key cutting service
Hi,very pleasant and cheerful locksmith, I was very impressed with his manner and knowledge of the job he was doing,very fast and speedy worker and chatting to him was a pleasure,
24 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with our locksmith. We truly value your feedback and are thrilled to have been able to provide such a pleasant service.
Very helpful staff Very prompt kept in…
Very helpful staff Very prompt kept in touch let me know when they would arrive .The only thing little disappointed with .I told them I had flip car key and when the person came he only had a fixed key .
23 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind words about our staff and service! We’re glad to hear that you found our team helpful and communicative. We're sorry to hear about the mix-up with the key type. We strive to ensure our customers get exactly what they need, and we’ll definitely take your feedback on board to improve this aspect of our service.
Professional and polite
Professional and polite. Fast service.
22 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you for your kind words! We're delighted to hear that you found our service professional and efficient.
Good fast communication and service
Good fast communication and service
17 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service.
Amazing service
Amazing service, the gentleman was really friendly and helpful, didn’t take long to get the job done as I was over the moon with the results super happy with me new key and super happy with the service I received would 100% recommend this company for any problems regarding car keys thank you very much.
12 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience with our service. It’s great to know that our team member was friendly and helpful, and that we were able to get the job done quickly to your satisfaction.
Excellent service from all
Excellent service from all. Great friendly people. A pleasure to deal with wonderful fast service. 👍
8 september 2024
Review zonder uitnodiging
Antwoord van Coplus
Thank you so much for your kind words! 😊 We're thrilled to hear that you had an excellent experience with our team and enjoyed our friendly service. It's always our goal to provide fast and efficient support, and we’re glad to know we met your expectations.
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