Coplus Reviews 

401
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time lost car key card & house keys. Going on holiday Thursday evening, stressful. But each staff I chatted with, were professional, knowledgeable, polite, quick to respond & follow up. Mobile c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had excess protect with CoPlus through my car insurer. Whilst my car insurer left alot to be desired (1st central im looking at you with your hidden excess charges) , Coplus delivered some of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely helpful and an easy process to follow. Came the next day after my call and the procedure was quick.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Effective, quick, on time, highly skilled and knowledgeable workers in all aspects, a great deal of passion put in solving the matter. Can't put down any faults. One ring one day, two days to eliminat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. Ongevallenverzekeringsmaatschappij
  3. Callcenter
  4. Gadgetverzekeringsmaatschappij
  5. Hulpdienst bij geringe vorderingen

Geschreven door het bedrijf

At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced support for a wide range of businesses. We also design and deliver white-labelled solutions for many large and well-known organisations across the UK, allowing their customers to benefit from the same high standards of service, care and expertise that sit at the heart of everything we do. Transparency and integrity are fundamental to how we operate. That’s why we only seek organic customer feedback, our Trustpilot page is never edited or filtered, and we don’t remove negative reviews. Instead, we see every piece of feedback as an opportunity to learn, improve, and continue delivering dependable, high-quality service our customers can trust.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

401 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(401)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

We have had the unfortunate task of…

We have had the unfortunate task of dealing with S & G who have been dealing with one of our fleet vehicle repairs. The accident took place in July and as of the 8th September still waiting for them to authorise. I have found their customer care disgusting communication well there is none if I had not chased today would still be none the wiser. Hope you never have to deal with them

8 september 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

We’re sorry you are unhappy with the service you have received, however with no name nor information it is impossible for us to trace your claim and explore the matter further? Could you please email us at qualityteam@coplus.co.uk with details of your policy, claim, experience and your reference to S&G, which is not clear to us and we wonder whether this review was intended for Coplus?

Beoordeeld met 5 van de 5 sterren

Great Service

Very pleased with the service. Efficient, and well managed.

27 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Very kind of you to leave this review.

Beoordeeld met 5 van de 5 sterren

Very fast and effective to deal with my…

Very fast and effective to deal with my issue and get me safe and secure and back on the road

31 augustus 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

We're delighted to hear you received a good service and were quickly back on the road.

Beoordeeld met 5 van de 5 sterren

New car key

Great team! Very quick even on a bank holiday weekend! Very friendly, answer all your enquiries. No question is too silly or a hassle to them.

30 augustus 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

What a wonderful review to receive, thank you Sophie!

Beoordeeld met 5 van de 5 sterren

No fault to the whole process

Effective, quick, on time, highly skilled and knowledgeable workers in all aspects, a great deal of passion put in solving the matter. Can't put down any faults. One ring one day, two days to eliminate all possibilities, third day solved with scalpel precision. Fast and with a great deal of quality.

29 augustus 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

What a wonderful review, thank you for posting this Mircea.

Beoordeeld met 5 van de 5 sterren

Lost my car keys

Lost my car keys, they came out within 10 days to give me new keys, only took him about an hour and he even called me when he was done so I could come and fetch the keys as if left my car at my friends house.

23 augustus 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Hi Milliejoe, we are delighted to hear you received an efficient, friendly and speedy service.

Beoordeeld met 5 van de 5 sterren

The contractor had excellent…

The contractor had excellent communication skills and was very polite and helpful. He was very proficient and professional and took the time to ring his company to sort out a misunderstanding.

17 augustus 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you for this valuable feedback Hilda

Beoordeeld met 5 van de 5 sterren

Great company

The guy who came to replace key was great was chatty and friendly. Didn't take long at all. Would definitely recommend.

28 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you Kershia for your 5 star review.

Beoordeeld met 5 van de 5 sterren

Quick and reliable

I phoned up about a replacement key on the Monday as I had lost it, The lock Smith came out from RPM auto keys the Wednesday morning and was done within half hour or so. Very quick and professional. Nice and polite. Brilliant service.

26 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

We love hearing your views, thank you Lauren!

Beoordeeld met 5 van de 5 sterren

Replacement key

Gentleman called Peter was out earlier than expected from Soter/Two trees...very prompt, professional and courteous. Literally had my replacement key in the time it took to make a cup of tea. Great service and top bloke!

24 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you for your great review John

Beoordeeld met 5 van de 5 sterren

Quick and efficient

I lost the only car key we had and everyone was so professional. Really quick service and the locksmith was really nice and knew what he was doing. Definitely a company I would recommend.

23 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you Montse

Beoordeeld met 5 van de 5 sterren

Excellent company

Took a while to get the necessary part (not surprising though as I have a pig of a car).
As soon as the part arrived, I was contacted to confirm this and to tell me when to expect the locksmith. All very polite and reassuring on the phone.
The locksmith, Peter, was lovely! Phoned me to let me know he was on his way and went above and beyond to ensure my key was fully working, even though it was raining floods.
Thanks guys!

22 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Hello Kayleigh, delighted to learn of your excellent experience with Coplus. Loving your 'pig of a car' expression!

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. John, the locksmith
was so friendly and helpful. Would recommend to anyone. Thank you so much.

20 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you Gydall

Beoordeeld met 5 van de 5 sterren

Quick & easy - great Experience

Coplus Locksmith came out to cut me a new key of my car and he was very upbeat and friendly he got straight into the car gave me a rough time line of how long he would be however the key needed was harder to do so he then went onto another job until he had the codes for my car. He then returned within hour or so and got the job do within 20min. Very quick and easy and a nice friendly locksmith

20 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Hello Jade, thank you for leaving such a kind review and delighted to hear you received a quick (given the code difficulty) and friendly service.

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome - great service

19 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you Marie

Beoordeeld met 3 van de 5 sterren

The service to have our car key…

The service to have our car key replaced was perfectly fine. The problem was that we had to wait a week to have it done. We explained our extenuating circumstances but still we couldn’t have anyone come sooner.

18 juli 2023
Review zonder uitnodiging
Logo Coplus

Antwoord van Coplus

Thank you for your feedback Tatiana and we are very sorry for the wait for your car key and the inconvenience this caused you.

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