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Curaleaf Pharmacy Reviews 

629
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online apotheek

Geschreven door het bedrijf

We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

629 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(629)

191 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Genuinely amazing experience

Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender Cake which was excellent. All the Doctors have been very attentive and supportive. Just received my next prescription of Tripoli and the freshness of the flower is perfect. Overall easy going, amazing prices, oh and my delivery this week took 48 hours! Very pleased!

12 juni 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Joshua,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Today i spoke with nushra from curaleaf…

Today i spoke with nushra from curaleaf pharmacy and was very grateful for her conversation and her help with my order, i always feel satisfied when speaking with the curaleaf pharmacy staff especially Lynn and bushra heir accents are amazing and very welcoming thankyou to tem both

9 juni 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Kevin,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Very good products

Very good products. Got Gastro pop by four20 which was great and just got a vape cart and device delivered which is working great and is good quality. Order delivered quickly.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Jay,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Amazing service not had single issues…

Amazing service not had single issues with this company
Polite friendly help very quick to reply and respond sorted my issue within less then 5 mins
Great Dr's
Perfect service in my eyes

5 juni 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Craig,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

A Good Company with friendly staff

I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

2 juni 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Dealt with Lynn Highly…

Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Joe, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Today I spoke to Lynn from the pharmacy…

Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

19 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Liam, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 1 van de 5 sterren

Unprofessional

I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.

I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.

STAY WELL AWAY FROM CURALEAF

17 april 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hello,

We’re really sorry to hear that you haven’t had a positive experience with Curaleaf Pharmacy. We’d love the opportunity to look into this further, but unfortunately, we’re unable to identify you as a patient from your review.

Please contact our team on 0800 141 2055 or via orders@curaleafpharmacy.co.uk, so we can fully investigate and resolve the issue.


Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Lynn was very helpful about delivery…

Lynn was very helpful about delivery instructions given to DPD.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Greg, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Amazing and helpful

Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Patient Support Co-Ordinator Olivia was…

Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Craig, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Each staff member seems to really care

Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

12 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Rosie, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

SUPER CUSTOMER SERVICE FROM OLIVIA AND JULIE

I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Tim, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Bushra was very helpful and kind

Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

8 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Amelia, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

All is good

I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

27 april 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Andrew, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Kate was awesome answering my questions…

Kate was awesome answering my questions promptly and accurately

1 mei 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Gary, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Im not internet literate got into a bit…

Im not internet literate got into a bit of a mess so last resort I phoned the helpline got through to Bushra got it all sorted in no time Brilliant had meds 2 days later great service

20 april 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hi Terrance,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 5 van de 5 sterren

Lynn was very helpful

Lynn was very helpful. Quick to respond and quick to solve my issue.

27 april 2026
Review zonder uitnodiging
Logo Curaleaf Pharmacy

Antwoord van Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Beoordeeld met 1 van de 5 sterren

Misaligned processes leave you without medication

The pharmacy receives repeat prescriptions but does not process them until the prescription date; therefore, despite knowing you will be ordering medication on a specific date, they do not ensure they have it on the shelf to dispense. NO NO NO, they wait, then order the medication on a 10 working day lead time, yes, you can work it out, they leave you for two weeks without medication. UK Pharmacy Dispensary guidance is 5 working days dispensary. They cannot achieve this. The clinic will tell you one process, but do not be fooled, the Pharmacy is a law unto itself, and when you try to complain, you are met with hostility and ignorance.

21 april 2026
Review zonder uitnodiging
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Antwoord van Curaleaf Pharmacy

Hello Chris, 

Thank you for your review. 

I am sorry to hear that you are unhappy with your experience. We have received your concerns in writing, and they will be addressed within the timeframe which we have advised. 

If we can help further in the meantime, please do let us know.

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