Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Toon meer
Bedrijf heeft geantwoord
Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Toon meer
Bedrijf heeft geantwoord
Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Toon meer
Bedrijf heeft geantwoord
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Toon meer
Bedrijf heeft geantwoord
We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.
Unit 8, Rivergreen Industrial Estate, SR4 6AD, Sunderland, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender Cake which was excellent. All the Doctors have been very attentive and supportive. Just received my next prescription of Tripoli and the freshness of the flower is perfect. Overall easy going, amazing prices, oh and my delivery this week took 48 hours! Very pleased!

Antwoord van Curaleaf Pharmacy
Today i spoke with nushra from curaleaf pharmacy and was very grateful for her conversation and her help with my order, i always feel satisfied when speaking with the curaleaf pharmacy staff especially Lynn and bushra heir accents are amazing and very welcoming thankyou to tem both

Antwoord van Curaleaf Pharmacy
Very good products. Got Gastro pop by four20 which was great and just got a vape cart and device delivered which is working great and is good quality. Order delivered quickly.

Antwoord van Curaleaf Pharmacy
Amazing service not had single issues with this company
Polite friendly help very quick to reply and respond sorted my issue within less then 5 mins
Great Dr's
Perfect service in my eyes

Antwoord van Curaleaf Pharmacy
I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

Antwoord van Curaleaf Pharmacy
Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

Antwoord van Curaleaf Pharmacy
Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

Antwoord van Curaleaf Pharmacy
I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.
I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.
STAY WELL AWAY FROM CURALEAF

Antwoord van Curaleaf Pharmacy
Lynn was very helpful about delivery instructions given to DPD.

Antwoord van Curaleaf Pharmacy
Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

Antwoord van Curaleaf Pharmacy
Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

Antwoord van Curaleaf Pharmacy
Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

Antwoord van Curaleaf Pharmacy
I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

Antwoord van Curaleaf Pharmacy
Bushes in Curaleaf Pharmacy

Antwoord van Curaleaf Pharmacy
Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

Antwoord van Curaleaf Pharmacy
I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

Antwoord van Curaleaf Pharmacy
Kate was awesome answering my questions promptly and accurately

Antwoord van Curaleaf Pharmacy
Im not internet literate got into a bit of a mess so last resort I phoned the helpline got through to Bushra got it all sorted in no time Brilliant had meds 2 days later great service

Antwoord van Curaleaf Pharmacy
Lynn was very helpful. Quick to respond and quick to solve my issue.

Antwoord van Curaleaf Pharmacy
The pharmacy receives repeat prescriptions but does not process them until the prescription date; therefore, despite knowing you will be ordering medication on a specific date, they do not ensure they have it on the shelf to dispense. NO NO NO, they wait, then order the medication on a 10 working day lead time, yes, you can work it out, they leave you for two weeks without medication. UK Pharmacy Dispensary guidance is 5 working days dispensary. They cannot achieve this. The clinic will tell you one process, but do not be fooled, the Pharmacy is a law unto itself, and when you try to complain, you are met with hostility and ignorance.

Antwoord van Curaleaf Pharmacy
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.