Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Toon meer
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Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Toon meer
Bedrijf heeft geantwoord
Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Toon meer
Bedrijf heeft geantwoord
Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Toon meer
Bedrijf heeft geantwoord
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Toon meer
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We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.
Unit 8, Rivergreen Industrial Estate, SR4 6AD, Sunderland, Verenigd Koninkrijk
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Hi would like to thank Lynn and your team at curaleaf .
Your service is excellent polite and knowledgeable .
I've never had a issue with this company since I joined yous.
Delivery service is always on time
Thanks you for the help and advice
Brendan Boorman 👌

Antwoord van Curaleaf Pharmacy
So far they have been fantastic with fast delivery after receipt of my prescription. I hadn't realised the delay on getting an appointment with the Clinic for my review so was going to run out of my Liquid Vape Cartridge so contacted patient support for help and they contacted the Clinic for me and arranged an emergency prescription. Causing me the least amount of stress possible whilst dealing with this fantastic service.

Antwoord van Curaleaf Pharmacy
Been with curaleaf for a good while now only this time there was a problem with my prescription I contacted Julie at curaleaf and the problem was solved within an hour totally professional always helpful staff and an excellent product

Antwoord van Curaleaf Pharmacy
I had ordered my medication but this was delayed and I neglected to provide an alternative address before going on holiday - Lynn was very helpful in getting this returned to the pharmacy for me to arrange delivery on my return. I have been in touch today as I have returned and Lynn has assisted me in getting this dispatched for tomorrow! Extremely grateful for her help and proactiveness - she has provided great customer service and has a great professional attitude! Lynn you are a credit to your company and it's great to deal with people like you :) Curaleaf have been a great company to deal with all round but Lynn has gone above and beyond to help me out!

Antwoord van Curaleaf Pharmacy
Had an issue with delivery which was clearly NOT due to Curaleaf. Lynn, Julie and Grant were very helpful, keeping me updated and sympathetic to the situation. Very good patient communication all round for a problem not of their own.

Antwoord van Curaleaf Pharmacy
Julie has been very helpgul indeed. No complaints whatsoever,

Antwoord van Curaleaf Pharmacy
Always satisfied with the service given by Curaleaf Pharmacy. Quick, Efficient and easy to contact should you need too.
Had the pleasure of talking to Lynn today who was very helpful and answered my query within minutes.

Antwoord van Curaleaf Pharmacy
I was having problems verifying my address but Lynn made it quick and easy, very helpful.

Antwoord van Curaleaf Pharmacy
Spoke with Lynn today from the pharmacy support team who helped me extremely with a miss communication that the clinic where at fault for. Thankfully she sorted the matter and my medication will now arrive in time before I go on holiday in a few days. Big thanks to Lynn!

Antwoord van Curaleaf Pharmacy
Not responsibly handling Medical deliveries.
Used to be recieving a 1 hour time slot this has now become a time window from 7am to 10pm.
Several times I've waited an entire day only to have drivers falsely claim they have tried to deliver - confirmed with DPD these were negligent drivers who take proof of delivery pictures nowhere near my address.
Curaleafs solution? pay 5£ more per delivery with no guarantee in improved service.
I feel in this scenario they should be covering this delivery cost.
Clearly no care is actually given to getting medication to their clients. Cannot recommend them going forward anymore.
[Update] Identified myself via email on my recent support thread and have just been asked to explain myself again when everything is already in the same thread and mentioned here in comment.
I have reported these issues many times just to be sent around in circles and a defiant wall of these are the options we have (DPD/Royal Mail), No admission of fault, No intent to change or adjust for the failings.

Antwoord van Curaleaf Pharmacy
Today i spoke with Lynn patient support coordinator with curaleaf pharmacy she was very helpful in sorting my payment out for my next order of flower thank you all for your continued help and support I am really grateful for all you do to help me! Thanks to all at Curaleaf clinic and pharmacy they will do all they can to help your situation?

Antwoord van Curaleaf Pharmacy
The pharmacy team here, particularly Olivia, are exceptional. This level of customer care is rare these days and I understand why so many customers and patients give five-star reviews. A BIG thanks!

Antwoord van Curaleaf Pharmacy
I had a question about my medication delivery and Julie was so helpful. I am a new client of Curaleaf clinic, but so far, I cannot rate my experience highly enough. Thank you Curaleaf

Antwoord van Curaleaf Pharmacy
My experience has been brilliant the staff and doctors are very nice and helpful thank you martin

Antwoord van Curaleaf Pharmacy

Antwoord van Curaleaf Pharmacy
The pharmacy has always been helpful and today they responded to a question which wasn't their area but Julie gave me links and helpful advice which meant my issue got resolved very quickly.

Antwoord van Curaleaf Pharmacy
I am new to Curaleaf Pharmacy. I cannot fault the Clinicians, Pharmacists or support staff. Friendly and professional. Informative and swift service and responses. My clinician, as well as Molly and Julie have been of great assistance. Would recommend in a heart beat.

Antwoord van Curaleaf Pharmacy
Hi I would just like to say to anyone who is thinking of joining curaleaf..the service is 1st class and tbere always willing and ready to help..most people like myself have never used this product and the girls that answer the phones and emails are the kindest people there is..any problem at any time they will hepl with..I would also like the thank julie a patient Support Co-Ordinator for all her help with me..

Antwoord van Curaleaf Pharmacy
The Curaleaf team were amazing especially molly. Very fast and great service

Antwoord van Curaleaf Pharmacy
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