Dan Thomas & Co Reviews 257

I would recommend Dan Thomas to anybody with my eyes closed . Every person is extremely efficient, caring and nothing is too much for them . I have just boughten my property and Sharon, Marisa and Claire went an extra mile for me and they were for me at any time of the working hours . I am very grateful to these ladies for making the whole experience much easier , so I did not have as much stress .

What can we say… 7 months in and we finally have our keys to our beautiful new home! We met the team when we found our new house a few doors down and had to move heaven and earth to sell our house in order for us to buy the one we wanted! Throughout both purchase and sale process - Dan, Lorraine, Marisa, Claire, Abi, Naomi and Sharon all supported us through the ups and downs of the house buying and selling rollercoaster!

There was great communication from the beginning not only with us but with each other, a real personal touch and nothing was too big of an ask to get the best outcome possible for us. We couldn’t have done it without them and would highly recommend them to anyone looking to buy or sell a property. Thanks so much guys!

I can not thank Dan Thomas & Co estaste agents enough on the sale of my property. They were very professional and caring in every step. I would especially like to thank Abi who was my first contact very friendly and made me feel welcome. Also big massive thanks goes to Sharon who was very professional with every step getting me over the finishing line.

I had a lovely surprise when I went to pick up the keys and I was given a hamper. That was lovely and very throughtful.

Highly recommend this estate agents, so don't bother going to another one...

For various reasons, unrelated to Dan Thomas and co, I have had great difficulty selling my house. I had used a number of estate agents without success. Eventually I thought I would try out a “young” agency and contacted Dan. Getting a sale over the line proved difficult on more than one occasion and friends had started to suggest going for yet another agent. My view was that DT & Co had been excellent in keeping in touch with me throughout difficult times: they had retained their initial enthusiasm even when I was thinking that a sale for any sensible price was impossible.
I have now exchanged and I’m glad I and they stuck together.
I will not pick out any specific staff members for comment because they were all helpful and sympathetic and all seemed to know what was going on re my sale - must have a good communication system!!

We recently sold our house through Dan Thomas estate agents, we had a very pleasant experience, everyone from our initial meeting with Dan to all the girls, Sharon, Claire, Lorraine and Abi, the whole team , what a good job with good communication all the way through. Thanks to all of you. D& P

We recently bought our home with Dan Thomas and had a very positive experience. The team are professional, friendly and responsive and we would recommend using them. Lorraine came to the viewings well prepared and was able to answer our questions and was very personable and the Sales Progression team kept us updated with the status of the purchase and were on hand to help. We would recommend using Dan Thomas.

When selecting which Selling Agent to go choose, I asked Dan why we should select his company over others. Whilst showing complete respect for other agents, he said, "My Team" . He wasn't wrong.
From the very beginning of a very smooth sales process, I can 100% endorse the professional, timely, effective and courteous service afforded by Claire, Lorraine, Abi, Marisa, Naomi and Sharon. Their standards and communication were first class.

Thank you all

Ian and Jen

I’m extremely pleased with the service I received from Dan Thomas & Co while selling my home. Dan priced our property realistically, which helped generate strong interest from the start. Lorraine was fantastic at conducting viewings—warm, knowledgeable, and very professional, which really helped showcase the property. Claire and Sharon were superb in the after-sales stage; they kept me fully informed, handled any issues efficiently, and made what could have been a stressful process feel straightforward. Abi and Marisia were also brilliant when showing us around potential homes to buy—friendly, patient, and extremely helpful throughout. Their communication and regular updates were excellent from beginning to end, giving us complete confidence throughout the whole process. A brilliant team and a highly recommended estate agent.

We recently viewed a few properties with Lorraine Cooper, and after seeing places with several different agents, I can honestly say no one has been as good as her. She has the perfect balance, friendly and chatty without being pushy, and she always gives us the space we need to look around and talk things through.

I also really appreciate how organised she is. She always sends clear reminders and messages with the exact address and all the details, so we never have to dig through a million emails to find anything. It makes the whole process so much easier.

Lorraine is truly amazing, an absolute star!

Dear Mr Thomas,

I am writing to express my sincere appreciation for the exceptional service provided by Lorraine during the viewing of 35 New House Lane. From the outset, her honesty, professionalism, and genuine approach immediately set her apart. Both myself and the children were struck by how open and straightforward she was, which made the entire experience comfortable and enjoyable. She even took the time to call me earlier in the day to confirm that the appointment still suited me and to offer a friendly reminder — a thoughtful gesture that I truly valued.
During the viewing, Lorraine demonstrated a level of professionalism that is rare in an industry often filled with overly pushy agents. Her conduct was simply second to none. She went above and beyond by sending me a video of the bunker in the property, something the children were particularly excited about. It is the first time I have used Dan Thomas, and my experience so far has been outstanding. The team has been honest, supportive, and never pushy about house purchases, which is refreshing, but meeting your experienced colleague Lorraine truly reaffirmed that I was dealing with the right company.

Lorraine is not only knowledgeable and courteous but also someone who clearly takes pride in offering an excellent service. She is a credit to your organisation and an asset to your team. It is interactions like this that give companies a strong and reputable name, and I genuinely felt privileged to have met her. I wanted to ensure this positive experience was acknowledged. Even after the offer was made, she was very robust and supportive and understanding collecting relevant documents. This is the best experience I ever had from an Estate Agent which I have not heard off previously. It simply has a distinctive capability. I would recommend Dan Thomas to anyone purchasing and selling a property.

Mr Dilip Sandhu

I've worked in New Homes for 30 years and deal with a lot of agents, so when I moved I had a good sense that Dan Thomas was the right choice, but the excelled my expectations. Let's be honest moving isn't fun, but if you have excellent agents like Marisa and Abi dealing with your buyers you have the best chance of getting the most out of every viewer. We sadly lost our first buyer, but the team really mobilised using different photos, feature properties on Rightmove Move and revisiting every lead to get us another buyer. Big thank you to Dan for negotiation the offer and giving our buyers a sense of urgency so that we could secure our dream home. The other thing I'd like to highlight is that selling is one thing, how you get to exchange and completion is often over looked. Sharon knew just what to say with just the right amount of pressure. Her calm authority put the other estate agents in to line and definitely helped my sanity. We've been in our lovely home a few months now, and the good news is that all the hassle is worth it, but do yourself a favour and definitely go with Dan Thomas 👍

What can we say other than "why go anywhere else!" Since the very first time Dan came round to our house to give us a valuation to the moment we stepped into our new property Dan and his team offered nothing but a first class service. We were added to a WhatsApp Group with the whole team and kept updated every step of the way. We didn't have the smoothest journey selling and buying our house but felt fully supported by Dan and his whole team, with messages being answered well after the working day had ended. Claire, Marisa, Lorraine were amazing seeing everything through from the beginning to the start of the sales progression when Sharon took over and was outstanding in getting us over the line, The whole of the team are professional, attentive and always go that extra mile. 5 Stars all round!

Through my years I have dealt with a number of estate agents, but none have come close to Dan Thomas & Co. Start to finish, the sale process of our house was professional and courteous at all times,… it was personable. We didn’t have one person dealing with our sale (including Dan Thomas) we had 6 members of the team helping and supporting our sale. A special thanks goes to Sharon, Claire, Lorraine, Naomi, Abi and Marisa who started the journey finding our buyers. If you want best in class service we highly recommend Dan Thomas & Co …. A*****

I recently had my property valued by Dan Thomas & co and was thoroughly impressed with the experience from start to finish. Dan was professional, knowledgeable, and incredibly thorough in his assessment. He took the time to explain the local market, comparable properties, and what factors were influencing current prices all in a clear and friendly manner.

What really stood out was Dan’s genuine interest in helping, not just providing a quick valuation. His advice was honest, realistic, and clearly backed by experience. The whole process was smooth, efficient, and far exceeded my expectations.

I wouldn’t hesitate to recommend Dan Thomas & co to anyone looking for a trustworthy and professional estate agent. Truly exceptional service!

The team at Dan Thomas and Co made our purchase experience much easier to navigate than we were expecting. There is a personal touch and highly professional approach which helped take out a lot of the pressure and stress of moving house. When we completed on our purchase, the team gave us the most amazing house warming gift full of very useful and thoughtful things.

We are particularly grateful to Sharon, Claire and Marissa who were incredibly helpful and professional from viewing to completion. I would highly recommend Dan Thomas and Co to anyone.

The team make the house sale as smooth and easy as possible. Speedy and supportive down to the small details of negotiating. Happy to recommend them

We had a wonderful experience with Dan & his team while buying our first home. From start to finish, Abi, Sharon, Claire, and Naomi were professional, approachable, and attentive. It’s rare to find such genuine care in the process, and we’re really grateful for their support. We would highly recommend Dan Thomas & Co to anyone buying or selling a home.

Dan Thomas sold my late mother’s house which had previously been on with another agent. The professionalism we received from Dan and his team, Abi, Claire, Lorraine, Marisa, Naomi and Sharon was second to none. Everyone was so kind, helpful and knowledgeable that it made a very difficult process so much easier. Put your trust in Dan Thomas and Co if you have a property to sell, you won’t be sorry.

Needed a valuation and Dan took no time in supplying us with this. Very helpful.

We bought a property through DT&Co a few months ago (and feel very bad we've taken this long to leave a review!).
We were really happy with the service we received from Abi and Dan. Dan kept us up to date with properties, gave us market advice and guidance and showed us the place we fell in love with off market.
At the time we felt like the process was really bumpy but actually we were just first time buyers and it was a new process to us. Abi and Dan did a great job of communicating efficiently between both us and the other side. They were easy to contact, friendly, completely understanding and not at all judgemental when we had a wobble and they're just decent good people.
Buying and selling isn't an easy process but it's certainly one that is stressful and I feel we were lucky to buy through them instead of volume based high street agent who wouldn't have cared nearly as much.
Thank you so much, Dan and Abi - we really appreciated all of your hard work, time and efforts and would recommend you to anyone looking to sell in the area.