Very quick service, I expected it to take longer but it was just a few days - they also confirmed by text messages all stages of the process which gave me peace of mind. I will be using this service... Toon meer
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Lees wat reviewers zeggen
DBS delays are affecting people's lives I understand that police checks are important and that safeguarding must always come first. However, the length of time some DBS checks are tak... Toon meer
Our charity has been working with DBS Check Online for a few years now and we have received excellent service. However, we have given only a 4-star review as the service is quite expensive.
Very quick and easy to use. I found it helpful to use the online tool to check my ID, sped up the process tremendously. It was fully completed online and back with me within a few hours- can't complai... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
DBS check online application service for Individuals & businesses
Contactgegevens
Verenigd Koninkrijk
- dbscheckonline.org.uk
4,2
Goed
4K reviews
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You Guys are to far expensive.
20 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Jacqueline,
Thank you for taking the time to leave us a review and share your feedback regarding our service costs.
Whilst we understand our prices are higher, we hope the swiftness and efficiency of our service make it worthwhile.
When applying for standard or enhanced checks, it is mandatory for organisations to first register their business with us. We charge a one-off fee for registration, which is standard practice across other DBS umbrella bodies.
Many customers choose our service specifically because they prefer help completing applications rather than doing it themselves. In addition to this, our portal system allows for employers to keep track on all employee DBS applications and obtain frequent, real-time updates to help streamline this process for you.
Our pricing structure accounts for the fast-track processing we apply to every application to ensure minimal delay. Additionally, all employers are assigned a dedicated Account Manager who provides comprehensive support to meet all your DBS requirements.
We aim for complete transparency with our pricing. All fees are disclosed in full online to help customers make an informed choice on the service they wish to proceed with.
We hope this explains the pricing structure and highlights the support and efficiency our service delivers.
Kind Regards,
Sophia
Communications Officer
Super quick survice
This company was so easy to use, it gave you regular updates & was so so quick my check was back in under 24 hours fantastic service would definitely help recommend
22 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Melanie,
Thank you so much for your wonderful review!
It is amazing to hear you found our platform easy to use and received regular updates.
At DBS Check Online, our team strive to process applications within 2-3 working hours to ensure a speedy turnaround for your certificate.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
Clear and precise instructions
Clear and precise instructions - havinf a acc manager too makes it so very wasy to use!
20 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi,
We really appreciate you taking the time to leave us a 5 star review!
We are delighted to hear you had such a great experience with us.
Providing every employer with a dedicated accounts manager is our way of ensuring your DBS process is as smooth and stress-free as possible.
We look forward to assisting you again in the future!
Kind Regards,
Sophia
Communications Officer
More efficient than last time but…
More efficient than last time but charging and fee information could better be shown as an invoice explaining which fees are optional and which are obligatory
22 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Judith,
Thank you for taking the time to leave us a review!
We are pleased to hear your experience was much more efficient on this occasion.
We have just emailed over your invoice, which should include the detailed breakdown you need.
We hope to work with you again in the future.
Kind Regards,
Sophia
Communications Officer
I have requested the £48
I have requested the £48: to be refunded immediately. Having learnt that your cost is highly extortionate, requesting another £100+ on top of money spent. I have been given another quote of £46: 50, only, an enhance check to be delivered within two days. Another manager has used this company, & highly advise to go ahead with them.
21 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi,
Thank you for taking the time to leave us a review and share your feedback regarding our service costs.
When applying for standard or enhanced checks, it is mandatory for organisations to first register their business with us. We charge a one-off fee for registration, which is standard practice across other DBS umbrella bodies.
Many customers choose our service specifically because they prefer help completing applications rather than doing it themselves. In addition to this, our portal system allows for employers to keep track on all employee DBS applications and obtain frequent, real-time updates to help streamline this process for you.
Our pricing structure accounts for the fast-track processing we apply to every application to ensure minimal delay. We strive to process applications within 2-3 working hours which aids the dispatch timeframe of certificates. We also provide digital summary certificates to all employers along with the official copy that is dispatched to your employees. Additionally, all employers are assigned a dedicated Account Manager who provides comprehensive support to meet all your DBS requirements.
We aim for complete transparency with our pricing. All fees are disclosed in full online to help customers make an informed choice on the service they wish to proceed with.
We hope this explains the pricing structure and highlights the support and efficiency our service delivers.
Kind Regards,
Sophia
Communications Officer
DBS application
Very easy to use except that the QR Code wouldn't accept. Ended up enrolling twice and still couldn't get accepted. After contacting Customer Service via email, they responded immediately and the problem was resolved. After that, the system was easier to use.
21 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Terry,
Thank you for taking the time to share your experience whilst using our services.
We are happy to hear our team responded promptly and successfully resolved the issue for you.
We hope to serve you again in the future!
Kind Regards,
Sophia
Communications Officer
Antwoord van DBS Check Online
Hi Robyn,
Thank you for taking the time to leave us a 5 star review!
It is wonderful to hear you found the process easy and straightforward to complete.
We hope to provide you with another seamless experience again in the future!
Kind Regards,
Sophia
Communications Officer
Easy to follow instructions and prompt…
Easy to follow instructions and prompt service.
5 juni 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Karen,
We really appreciate you taking the time to share your amazing feedback!
It is wonderful to know that our instructions were easy to follow and you received such a quick service.
Our goal at DBS Check Online is to make the process as smooth as possible, and we hope to provide you with a seamless experience again in the future!
Kind Regards,
Sophia
Communications Officer
Raeesa was very helpful!!
13 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Bobby,
Thank you for taking the time to leave us a five-star review!
We are delighted to hear Raeesa was extremely helpful.
She is a highly valued member of our team here at DBS Check Online and we will be sure to pass your wonderful feedback along to her.
We look forward to assisting you again in the future!
Kind Regards,
Sophia
Communications Officer
Easy peasy
Easy peasy and super quick. Confirmation in less than an hour, great service 5*
13 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Nick,
We really appreciate your lovely 5 star review!
It is amazing to hear you found the process quick and easy.
At DBS Check Online, we treat every application as a priority, aiming for submission within 1-3 working to ensure you get your results as fast as possible.
We truly appreciate your feedback and look forward to assisting you again in the future!
Kind Regards,
Sophia
Communications Officer
Great customer service and support
25 juni 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Clare,
Thank you for taking the time to leave us a 5 star review!
We are pleased to hear you received excellent customer service and felt well-supported by our team.
We look forward to working with you again in the future!
Kind Regards,
Sophia
Communications Officer
good quick simple
6 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi ave,
We really appreciate your 5 star review!
We are pleased to hear you found the process quick and simple.
We hope to provide you with excellent service again in the future!
Kind Regards,
Sophia
Communications Officer
INCREDIBLY EASY TO USE AND VERY FAST
Was sceptical that this would return quickly, given my previous experience with lengthly waits for enhanced DBS with other companies. However, this was returned in less than 24 hours, expensive, but definitely worth it in my experience!
1 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Sarah,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear your enhanced check was returned within 24 hours. At DBS Check Online, we aim to submit all applications within 2-3 working hours to ensure your certificate is dispatched as quickly as possible.
We truly appreciate your feedback and hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
Dealt with very quickly and no fuss
1 juli 2026
Antwoord van DBS Check Online
Hi Clive,
Thank you for your lovely 5 star review!
We are pleased to hear you received quick and efficient service from us.
We look forward to providing you with another seamless experience in the future!
Kind Regards,
Sophia
Communications Officer
Efficient and prompt
Efficient and prompt whilst being personal at same time.
1 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Chris,
Thank you for your lovely review!
We are pleased to hear you found the process quick and efficient.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
The staff really go above and beyond
The staff really go above and beyond. Shout out to Raeesa. A wonderful human being and super helpful.
2 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Roz,
Thank you for taking the time to leave us a 5 star review!
We are delighted to hear you were met with exceptional service from Raeesa.
She is a highly valued member of our team here at DBS Check Online and always strives to go above and beyond for our customers. I will be sure to pass on your feedback, I know it will make her day!
Kind Regards,
Sophia
Communications Officer
This is my second experience applying…
This is my second experience applying for a DBS. I’ve particularly noticed how much more streamlined and simpler the process now is. Normally applying for anything online can be confusing and complicated. But wasn’t the case with my 2nd DBS Online! The pages were very clear to follow step by step and the process was much easier to apply. And there’s a phone line to call for assistance, but I didn’t need to use it. Thank You, Roger Shutt
2 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Roger,
We really appreciate your amazing 5 star review!
We are delighted to hear the process was simple and straightforward for you to follow. Providing a seamless experience is always our top priority.
We look forward to welcoming you back in the future!
Kind Regards,
Sophia
Communications Officer
Easy to apply
2 juli 2026
Antwoord van DBS Check Online
Hi Terry,
We really appreciate your 5 star review!
It is wonderful to hear you found the process easy.
We hope to work with you again in the future.
Kind Regards,
Sophia
Communications Officer
Good website and great customer service
The website was good, however i wasn't sure which option to take so scheduled a call. The agent was really helpful and offered to follow through the whole registration with us if desired.
1 juli 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Maria,
Thank you for taking the time to share your lovely feedback!
We are pleased to hear our team were able to help you choose the correct level of check.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
Astronomic charges for basic DBS
Astronomic charges for basic DBS. Please cancel the account with Hadlow Medical Centre. Plus had to pay a set-up fee! Money making company. Would not recommend.
30 juni 2026
Review zonder uitnodiging
Antwoord van DBS Check Online
Hi Ann,
Thank you for taking the time to leave us a review and share your feedback regarding our service costs.
When applying for basic DBS checks, you can choose to submit an individual application or bulk-purchase them as an organisation. For organisations registering with us, we charge a one-off fee, which is standard practice across other DBS umbrella bodies. Please note that organisation registration is mandatory if you need to apply for standard or enhanced checks.
Many customers choose our service specifically because they prefer help completing applications rather than doing it themselves. In addition to this, our portal system allows for employers to keep track on all employee DBS applications and obtain frequent, real-time updates to help streamline this process for you.
Our pricing structure accounts for the fast-track processing we apply to every application to ensure minimal delay. We strive to process applications within 2-3 working hours which aids the dispatch timeframe of certificates. We also provide digital summary certificates to all employers along with the official copy that is dispatched to your employees. Additionally, all employers are assigned a dedicated Account Manager who provides comprehensive support to meet all your DBS requirements.
We aim for complete transparency with our pricing. All fees are disclosed in full online to help customers make an informed choice on the service they wish to proceed with.
If you wish to cancel the account, please reach out to our refunds team at refunds@dbscheckonline.org.uk and our advisors will attend to your request shortly.
Kind Regards,
Sophia
Communications Officer
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