A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did. I was kept... Toon meer
Bedrijf heeft geantwoord
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A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did. I was kept... Toon meer
Bedrijf heeft geantwoord
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Toon meer
Bedrijf heeft geantwoord
The original repair was good apart from they had missed a small scratch on the top of the door. After sending a picture to Simon Bennett they asked me to take the car back to see what they could do. J... Toon meer
Bedrijf heeft geantwoord
My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it... Toon meer
Bedrijf heeft geantwoord
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Westmoreland Road, BR1 1DP, Bromley, Verenigd Koninkrijk
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My car suffered some damage after a minor accident, it was collected by DLG Auto Services and then delivered after just two days in the workshop looking brand new and clean inside as well as out.
Fantastic service, thank you DLG!

Antwoord van DLG Auto Services
The service I received was impeccable. I was kept informed at every stage from vehicle collection progress on repair and return of my car. The car had been valeted and looks as good as new. Thanks to all involved.

Antwoord van DLG Auto Services
Shocking communication . Not professional. Told me my car would take between 4-6 weeks to be fixed. They don't care .
Put a complaint in still jut bothered. Ombudsman next

Antwoord van DLG Auto Services
Great from start to finish, rennault took their time getting back to us. But D&G updated me every step of the way. Email update every single week and no need to chase up at all. Highly recommended 👌 quality services

Antwoord van DLG Auto Services
Fantastic service from Veetec car repair team.
Liked the ability to track progress of repairs.
In addition text message and phone call informing me of vehicle repair progress.
Friendly customer service.
Well done to all the teams involved for their professional outstanding service.

Antwoord van DLG Auto Services
After a minor collision in France, they picked up my car from my home and took it their premises in Aldershot. They then drove it back after completing the repair. There is no way you would have thought the car had been damaged. An excellent job!

Antwoord van DLG Auto Services
I had my car repaired at the heywood branch.The appointment was easy to schedule ,pick up and drop off.
The staff were friendly, polite and professional.
They kept me informed with every step
The repair was do on time and to a very high standard.
My car look brand again after someone scrapped and chipped it. Really happy.
I would definitely recommend them and will return for future services.

Antwoord van DLG Auto Services
Fast, efficient and friendly service. Great communication throughout. Repair was excellent and car was dropped off at the estimated time.
Very pleased with the service.

Antwoord van DLG Auto Services
The garage did a great job replacing my boot and the dab radio antenna after a incident

Antwoord van DLG Auto Services
I was very pleased with the service DLG gave me. My white Audi TT was repaired perfectly & looks amazing. The staff i dealt with were all very helpful & professional. I wouldn't hesitate to recommend them & well deserved 5 star rating .

Antwoord van DLG Auto Services
I cannot speak highly enough of this company. We were updated every day so knew that progress was being made. The work began as soon as the vehicle arrived and was completed ahead of the estimated time. We had complete confidence that the work would be of a high standard and we weren't wrong. Our car looks brand new. Many thanks to everyone concerned.

Antwoord van DLG Auto Services
Very good service from start to finish. Highly professional and very organised. A perfect job was done on the repairs to my vehicle after a crash.

Antwoord van DLG Auto Services
DLG AUTO SERVICES ARE AMAZING! They are not only professional, but also kind, thoughtful and truly family friendly.
If I could give them 6 stars I would.
Kelly in the office and manager Adam went above and beyond to help me and my daughter when she was stranded, alone and her car wouldn’t start. I called in the off chance someone could go and jump start her car as I was 70 miles away. Adam was there wishing 15 minutes of my call. Helped her, started the car and did so in a kind, friendly and with generosity of heart. I will NEVER forget this kindness and want to say a HUGE thank you from the bottom of my heart. A truly great set up and obviously run by a people who genuinely care. 6 🌟

Antwoord van DLG Auto Services
Hit a pot hole which damaged my tyre. Called rescue and got a quick response with be there in half hour.

Antwoord van DLG Auto Services
Fantastic work from the guys at DLG Barnsley. Car picked up right on time and delivered back right when they said. The repairs are excellent, the car looks brand new. Communication, wether phone call or text was brilliant. Can't thank them enough.

Antwoord van DLG Auto Services
The service provided by DLG Auto Services - Manchester was first class and after thinking I was going to be without my car for over a week, it was returned after 2 days! The car looked great, inside and out.
Great service.

Antwoord van DLG Auto Services
Car delivered and collected when arranged. Polite staff in person and on phone

Antwoord van DLG Auto Services
Car picked up and brought back looking good as new after a rear end collision!
Very pleased with the service and the customer service was great too!

Antwoord van DLG Auto Services
My car was off the road for longer than I had expected, partly because it's actually the first time I've had to go through the 'accident/repair' process and didn't expect it would last so long and unfortunately because you were sent an incorrect part which added the best part of 3 weeks onto the whole thing! Your telephone staff were excellent each time I rang!

Antwoord van DLG Auto Services
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