Online ordering is a breeze - don't change anything. Next day delivery is brilliant and can order up to early afternoon for the next day - always a plus! Ordered online but needed confirmation that... Toon meer
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Lees wat reviewers zeggen
Can't fault Element Shop's customer service. Dean was amazingly helpful. He answered all my questions patiently. Our floorplans changed four times so he had to redraw the pipe plan each time whic... Toon meer
Amazingly good shopping experience. Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system. I ordered it at 4.30pm on Friday & it arrived a... Toon meer
I was able to get through on the phone starightaway about a query on an order I wanted to place and the sales person who answered was efficient and helpful. Good service online and on the phone. Pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ElementShop specialises in the supply and design of underfloor heating systems.
Contactgegevens
Verenigd Koninkrijk
- elementshop.co.uk
4,7
Uitstekend
255 reviews
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Product reasonably priced
Product reasonably priced, shipping free and purchase made very easy.
11 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about elementShop.
Delivery is brilliant and very good on…
Delivery is brilliant and very good on price
9 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a rating.
Providing the items in stock was useful…
Providing the items in stock was useful before ordering and the process of completing the purchase was straightforward
25 februari 2024
Review zonder uitnodiging
Antwoord van Elementshop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Good advice & service
21 februari 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Product advice
Spoke to Dean who very helpfully advised the part and part number required immediately. Proceeded to purchase with no hassle.
25 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Great Prices, Great Delivery!
Element Shop are great! great prices and delivery is brilliant. I don't shop around any more, always come to these guys for everything I need.
18 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Click,Click,Pay,Deliver
Click,Click,Pay,Deliver. Brilliant Site.
Excellent service.
18 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I'm genuinely super impressed
I'm genuinely super impressed. I didn't have nay need to interreact with any employees but based on the fact my order placed mid afternoon arrived by 08:30 the following morning speaks volumes.
I ordered a Heatmiser Neo hub to monitor and control the thermostats in our home. Placed the order (great price), immediate confirmation and thankfully they use Parcelforce, no issue with delivery.
Install was straightforward plug and go operation, 5 minutes and all thermostats linked.
Great value & Speedy service. Thank you.
4 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
On behalf of all of us at elementShop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Fast delivery and packaged well
Fast delivery and packaged well. No hassle, easy service and very prompt every time I order.
6 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Easy to order
Easy to order. Called for information and got through straight away.
2 januari 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
I found the ordering process vey easy…
I found the ordering process vey easy to use and complete
21 december 2023
Review zonder uitnodiging
Antwoord van Elementshop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Antwoord van Elementshop
Fantastic to hear, thank you very much for the really great review.
Arrogant Louise
Louise the sales & office manager gives the company a bad reputation by being hard noised short and obtuse with customers, she's is a sales and office mgn but screens calls for customer service refusing to allow customers to have access to the customer service team and instead objects them to her pushy forceful ways, she's arrogant and won't even listen to customers not a good impression.
She has the attitude of its my way or the highway a real disappointment for an individual to give a company a bad name because of their own poor attitude.
27 november 2023
Review zonder uitnodiging
Good speedy comms
Good speedy comms, and delivered next day - perfect!!
29 november 2023
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Antwoord van Elementshop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Sophie
Sophie, dean and one more were so helpful. Other companies must learn from their approach.
Thank You
13 november 2023
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Very Good website found what i was…
Very Good website found what i was looking for straight away & @ a fair price. Will defo use again in future.
11 november 2023
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Order number 499927order placed on 27th…
Order number 499927order placed on 27th October 2023
Should have been delivered next day
As it has not been delivered till 3rd November I gave a ring to customer service they were supposed to ring me back with an update
As there was no phone call rang them again at 16.30
Then informed me that delivery will be done next Monday
If you are in a hurry to finish your project look somewhere else.
3 november 2023
Review zonder uitnodiging
Antwoord van Elementshop
We're sorry to hear there was a delay with the delivery on your order. I have checked the system and can see this is due for delivery today. Please accept our apologies for the inconvenience.
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Sourcing Correct Thermostat
After contacting shop, was able to find exact items needed, at great price. Hopefully items will arrive when specified. Jack Moss was extremely helpful.
3 november 2023
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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