Online ordering is a breeze - don't change anything. Next day delivery is brilliant and can order up to early afternoon for the next day - always a plus! Ordered online but needed confirmation that... Toon meer
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Lees wat reviewers zeggen
Can't fault Element Shop's customer service. Dean was amazingly helpful. He answered all my questions patiently. Our floorplans changed four times so he had to redraw the pipe plan each time whic... Toon meer
Amazingly good shopping experience. Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system. I ordered it at 4.30pm on Friday & it arrived a... Toon meer
I was able to get through on the phone starightaway about a query on an order I wanted to place and the sales person who answered was efficient and helpful. Good service online and on the phone. Pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ElementShop specialises in the supply and design of underfloor heating systems.
Contactgegevens
Verenigd Koninkrijk
- elementshop.co.uk
4,7
Uitstekend
255 reviews
Geen recente geschiedenis van het vragen naar reviews
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Very easy ordering and good price.
15 september 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Fast and Easy purchase
Fast and Easy purchase. Will definitely use it again
14 september 2024
Review zonder uitnodiging
Antwoord van Elementshop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Mirror warming pad
Easy to navigate website, quick response from customer sales
4 september 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
this is a straightforward website…
this is a straightforward website compared to some and I was advised this is a good company.
31 augustus 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a rating.
DELIVERY
easy site to use. very good price.best thing next day delivery. quicker than amazon.
29 augustus 2024
Review zonder uitnodiging
Antwoord van Elementshop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Easy to use site
Found site easy to use to search, straight forward for making a purchase at a good price.
17 augustus 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Reliable and quick with very nice…
Reliable and quick with very nice customer service. Thank you very much.
31 juli 2024
Review zonder uitnodiging
Antwoord van Elementshop
Fantastic to hear, thank you very much for the really great review.
Now still waiting after 3 days for…
Now still waiting after 3 days for delivery
Not firms fault but must change delivery company
26 juli 2024
Review zonder uitnodiging
The online ordering process is…very easy.
The online ordering process is straightforward, and I was able to place my order very easily. Thank you, I now look forward to receiving this product,
15 juli 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you for your positive feedback. We appreciate your business with us.
Will Definitely Use Again
Very efficient and helpful customer service; good products and at very competitive prices. Provided excellent technical assistance and straightforward after sales/returns policies.
1 juli 2024
Review zonder uitnodiging
Antwoord van Elementshop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Helpful and polite staff
Helpful and polite staff, very easy to order parts.
28 mei 2024
Review zonder uitnodiging
Antwoord van Elementshop
On behalf of all of us at Element Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Great service
Great company to deal with time and again, deliveries always on time and plenty of stock
23 mei 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Element Shop.
Easy website to navigate and find what…
Easy website to navigate and find what you need.
Prices are always competitive and fast delivery.
20 mei 2024
Review zonder uitnodiging
Antwoord van Elementshop
We're happy to see that you had a 5-Star experience with Element Shop. Thanks for sharing.
product well documented and a…
product well documented and a competitively priced
9 mei 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Ordering very easy from the Website
Ordering very easy from the Website. Items ordered a good price
15 april 2024
Review zonder uitnodiging
Antwoord van Elementshop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Antwoord van Elementshop
Fantastic to hear, thank you very much for the really great review.
Easy web site to use
28 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you for your positive feedback. We appreciate your business with us.
Element shop sent me a cheaper part…
Element shop sent me a cheaper part than the one i ordered. When I asked to be refunded the difference they refused giving me any excuse they could make up. I asked for a corrected invoice but again they refused to send it to me. So I concluded this company is corrupt. I placed my next order with climate who gave much better service.
The response from Element Shop is dishonest. The replacement part was cheaper and not more expensive. I was due a refund.
20 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you for taking the time to leave a review.
At the time you ordered a discontinued product which we have switched for the replacement model. Your purchase was made in March 2023 and at this point the replacement model was more expensive than the discontinued model, as a good will gesture we did match the lower cost. You did not contact us regarding the pricing until March 2024.
Very quick...fastest online service
Very quick...superfast and effecient
19 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Underfloor heating pipeecond time of ordering from this…
Second time of ordering from this company. Excellent service
12 maart 2024
Review zonder uitnodiging
Antwoord van Elementshop
Thank you for the great review! We can’t wait to have you back with elementShop.
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