We were not happy with our initial interactions with Eramai. However Eramai have been genuinely apologetic with how our bookings were handled. We absolutely appreciate the call from, I think it was G... Toon meer
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Lees wat reviewers zeggen
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Toon meer
Bedrijf heeft geantwoord
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Toon meer
Bedrijf heeft geantwoord
I visited Eramai today after a morning at the tennis and it was su ch a great experience, racially after a morning in the Melbourne sun! I saw the gorgeous Sandra who was very knowledgeable and perfec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Eramai is a skin care business in Australia.
Contactgegevens
Australië
- eramai.com.au
4,7
Uitstekend
215 reviews
Vraagt klanten om een review
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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The experience was amazing
The experience was amazing
Page was so helpful & lovely
The best I have ever had..!
Highly recommend
Page was amazing & really knowledgeable
16 april 2026
Antwoord van Éramai
Hi there,
Thank you for your feedback, we’re so glad you had such an amazing experience and felt well looked after.
We really appreciate the recommendation and look forward to seeing you again soon ✨
The Eramai Team
Awesome persona
Awesome persona, her explanation throughout the process was great.
The treatment was definitely more than I expected
Thank you
16 april 2026
Antwoord van Éramai
Hi Kogi,
Thank you for sharing your experience , we’re so glad you felt well informed throughout the treatment and that it exceeded your expectations.
It’s great to hear the explanation and care made a strong impression.
We really appreciate your kind words and look forward to seeing you again soon
The Eramai Team
Mum and daughter day
I took my daughter for a girls day out started with a warm welcome and a glass of champagne. We were made to feel welcome.
Louise was very helpful and knowledgeable with all range of products. My daughter and I had a wonderful experience. We both came away feeling refreshed
13 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Eleanor,
Thank you for sharing your experience ,
we’re so happy you and your daughter enjoyed your girls’ day out with us.
It’s wonderful to hear you felt welcomed from the moment you arrived and left feeling refreshed and well looked after.
We really appreciate your kind words and look forward to seeing you both again soon
The Eramai Team
Luxurious facial
The experience was luxurious from the first moment we walked in. I learnt so much about my skin and was provided some great options for ongoing care and maintenance. Highly recommend trying the LED facial and spoiling yourself. I will definitely be back. Thanks again for having us.
16 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Kaz,
Thank you for sharing your experience.
We’re so glad you enjoyed your visit and felt well looked after from the moment you arrived. It’s great to hear you found the skin education and ongoing care options valuable, and that the LED facial stood out for you.
We really appreciate the recommendation and look forward to seeing you again soon ✨
The Eramai Team
immediate results
polite friendly and knowledgeable of skin analysis to provide targeted treatment with immediate results. relaxed atmosphere and lovely team
16 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Belinda,
Thank you for sharing your experience.
We’re so glad you felt comfortable and well looked after. It’s great to hear the skin analysis and targeted treatment made an immediate difference, and that you enjoyed the relaxed atmosphere with the team.
We really appreciate your kind words and look forward to seeing you again soon ✨
The Eramai Team
I had a very beautiful visit with Anna
I had a very beautiful visit with Anna, she was very helpful and explained every step. I will be back!
15 april 2026
Antwoord van Éramai
Hi Kellie,
Great to hear you had a lovely visit with Anna and that everything was clearly explained during your treatment.
We look forward to seeing you again soon.
The ÉRAMAI Team
Most amazing experience
Most amazing experience! Highly recommend, products are premium and Sandra was lovely!!
15 april 2026
Antwoord van Éramai
Hi Camila,
We’re so pleased to hear you had such an amazing experience. It’s great to know you enjoyed the treatment and our premium products.
It was a pleasure meeting you and experiencing your beautiful, unique energy.
We truly appreciate your recommendation and look forward to seeing you again for your next LED bed treatment.
The ÉRAMAI Team
Sandra was excellent doing my LED…
Sandra was excellent doing my LED treatment, Joseph was a extremely positive person, made my day
15 april 2026
Antwoord van Éramai
Hi Dee,
We appreciate you taking the time to share this.
It’s wonderful to hear Sandra delivered a great treatment and that Joseph made the experience even more positive ! that’s exactly the atmosphere we aim to create.
We look forward to welcoming you back for your next session
The ÉRAMAI Team
Fantastic attention to detail and…
Fantastic attention to detail and professional. Went to feel refreshed and get expert advice on skin management and I was not disappointed. Will definitely be back.
14 april 2026
Antwoord van Éramai
Hi Leith,
We really appreciate your kind feedback.
It’s wonderful to hear you felt refreshed and received professional, detailed advice on your skin.
Providing a high level of care and tailored skin guidance is exactly what we aim for with every treatment.
We look forward to welcoming you back again soon.
The ÉRAMAI Team
Ana was a great consultant
Ana was a great consultant, very informative and educational. Lovely gentle and kind presence about her. Staff were also very welcoming and accommodating. Also love the Chandon!
14 april 2026
Antwoord van Éramai
Hi Kelly,
Thank you for your lovely feedback!
Anna truly puts a lot of care into making sure every client feels informed, comfortable, and looked after, so it means a lot to hear your kind words.
We’re also glad you felt welcomed by the team and of course, enjoyed the Chandon 😊
Looking forward to seeing you again soon!
The ÉRAMAI Team
My therapist was professional and…
My therapist was professional and honest. The treatment was fantastic and I left feeling a difference in my skin. Would def tell recommend Eramai.
14 april 2026
Antwoord van Éramai
Hi Angela,
Thank you , We’re really pleased to hear you felt such a noticeable difference in your skin and enjoyed the treatment experience.
It means a lot to know you felt supported by a professional and honest approach throughout your visit. We truly appreciate your recommendation and look forward to seeing you again soon.
The Eramai Team
Louise was amazing
Louise was amazing. She was extremely thorough in explaining the products and how to use them. Louise was also very knowledgeable about the skin and how to protect it.
14 april 2026
Antwoord van Éramai
Hi Christina,
Thank you for sharing your feedback.
We’re delighted to hear you had such a positive experience with Louise.
Her thorough approach and deep knowledge of skin health and product education are exactly what we strive to deliver, and it’s wonderful to know this made a difference for you.
We truly appreciate your support and look forward to seeing you again soon.
The Eramai Team
Antwoord van Éramai
Hi Lucille,
We’re really glad to hear that you had a great experience with Anna and that you found the service informative and helpful that’s exactly what we aim for.
We look forward to welcoming you back again soon.
The Eramai Team
Happy about the treatment absolutely…
Happy about the treatment absolutely fantastic.. Will come back for another time. Thank you for Gorgeous Shai :)
13 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Novalita,
Really lovely to hear you were so happy with your treatment !
thank you for the kind words about Shai. We’re glad you had such a great experience with us.
Looking forward to seeing you in June!
The ÉRAMAI Team
Great professional service
Louise was very friendly helpful and professional
13 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Lara,
Thank you! We’re glad you had such a positive experience and felt well looked after by Louise.
We look forward to welcoming you back soon!
The ÉRAMAI Team
It was a great experience
It was a great experience. Louise is lovely and very helpful.
12 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Jing,
Thank you- we glad you had a great experience. Lovely to hear Louise looked after you so well.
Hope to see you again soon.
The ÉRAMAI Team
Shai gave me beautiful service and…
Shai gave me beautiful service and really treated me like family!
I got the face LED mask 😍
12 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Maged,
Love this ! thank you for sharing. We’re really glad you felt looked after that way, it means a lot.
Enjoy the LED PHANTOM, its a beautiful device!
we’ll see you again soon!
The ÉRAMAI Team
I treated my wife here they made us…
I treated my wife here they made us feel very comfortable and offered bubbly to the wife myself coffee and water most importantly they treated my wife as a VIP
12 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Jason,
Thank you for coming in with your wife ! it was genuinely a pleasure having you both.
We’re really glad she felt special and that you were both comfortable throughout the visit.
Looking forward to seeing you again next month.
The ÉRAMAI Team
Great experience
A return visit for me… Louise was fantastic, highly recommend for a thorough skin analysis & tailored skin care treatments.
Thank you.
12 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Jill,
So nice to have you back with us ,and thank you for the kind words. Really glad you enjoyed your time with Louise and the our tailored treatment to fit your skin.
We’ll see you again soon.
The ÉRAMAI Team
Loiuse was amazing
Loiuse was amazing, easy to talk to and understand. Walked me through the process and my face felt and looked amazing, definitely coming back soon.
12 april 2026
Review zonder uitnodiging
Antwoord van Éramai
Hi Sally,
Thank you! We’re so glad you felt comfortable throughout your experience and loved your results.
We look forward to welcoming you back soon!
The ÉRAMAI Team
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