I had a situation where an armor light flooring system came in two separate boxes and the tracking numbers showed up as both delivered. When only one box actually arrived. Their staff worked quickly a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great customer service,part was wrong and customer service took care of it in a timely manner. Waiting for new one, love the products and team from Extreme Terrain.
Great experience. We purchased running board steps for our new Jeep. We received the running boards before we took delivery on the Wrangler! "A" plus for fast delivery!
I ordered rain guards for my 2026 Tundra and they sent the wrong product. I called to return the product in its original packaging and took the 6 pictures they needed . I was told by Tammy that it... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Contactgegevens
Lee Boulevard 7, 19355, Malvern, Verenigde Staten
- extremeterrain.com
4,2
Goed
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
RETURNS are like Pulling Bloody Teeth!
Not happy with this company. RETURNS are like pulling out your eyeballs, not quick or pleasant! I received a damaged item also! A giant heavy bumper that has been a big struggle to pick up, take pictures of, resend... And they still are dragging their feet! It's taken two and a half weeks for this freaking return! One agent saying things will be fixed in 24 hours, then in 24 hours ANOTHER agent saying things will be fixed in two to three business days. Both agents were lying!! If you purchase something from this company get ready for the RUN ARROUD! It's like they're doing transactions with half of the United States! They need better systems in place. Not a happy customer.
3 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello,
Thank you for taking the time to share your feedback with ExtremeTerrain. We do value the feedback that we receive from our customers as your feedback helps us in making improvements to t he products and services we offer to our customers.
We are sorry to hear that you experienced issues in returning an item to us. We would like to review your order to see if we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information to Satisfaction@ExtremeTerrain.com. Please also include a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this situation for you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Great Site for Trucks & Jeeps
Easy shopping experience and great resource for trucks and Jeeps.
13 juli 2026
Review zonder uitnodiging
Great products
Great products. Competitive prices. Shipping is slow. Did not receive promotional rewards off from purchase
15 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Rob,
Thank you for sharing your feedback with ExtremeTerrain. We appreciate the feedback that we receive from our customers, as your comments help us make changes and improvements to the products and services we offer to our customer.
We would like to review your order to see why there may have been a delay in shipping your orders. If you could please send your order information and a copy of your review to Satisfaction@ExtremeTerrain.com. Once we receive your email we will review your order.
If you have any additional questions or concerns, please contact us and we will eb happy to assist you.
Thank you,
Amy
DO NOT PURCHASE ANYTHING HERE
Extreme Terrain sent me a product TWENTY MONTHS after I purchased it. Almost two years after buying a set for my Jeep, I received a missing piece of my order. I didn't even remember an item was missing because I had sold that car ages ago. I'm in Canada and the cost for me to ship back the item is more than four times the cost of the item -- so, between $500 and $950 was quoted for shipping.
14 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Angela,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the delays in shipping your order to you.
We wanted to review your order and see why there was such a long delay, but we were unable to locate an order with the information shared in your review. If you could email your order information to Satisfaction@ExremeTerrain.com. If you could also kindly include in the email a copy of your comments for context, we will be happy to review your situation and how we can resolve this issue for you.
If you have any questions or concerns, please contact us and we will assist you.
Thank you,
Amy
Having a vehicle that is as old as our…
Having a vehicle that is as old as our Jeep is and finding parts that are available for it is really a good find. The ordering was easy and the arrival time for the product was faster than I expected.
12 juli 2026
Review zonder uitnodiging
I will never order from extreme terrain…
I will never order from extreme terrain again. What a fiasco sending me the wrong product and making me wait forever with reviews and using a portal trying to talk to customer service. If you order from them pray that they give you the right order. It should be called extremely hard to get a refund. Never again
9 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Ray,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear that you experienced issues and delays in getting a refund for your order.
We tried to locate an order with the information shared in your review, but we were unable to find your order. If you could please email your order information and a copy of your review, to Satisfaction@ExtremeTerrain.com, we will review your order and see how we can assist you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Asked to talk with a representative and…
Asked to talk with a representative and got a phone call from Zach right away. He was extremely helpful and gave me the recommendations and choices that fit my exact needs! He placed my order and I was extremely happy. Just waiting for delivery.
9 juli 2026
Review zonder uitnodiging
None yet didn’t get product yet
None yet didn’t get product yet , seems legit
12 juli 2026
Review zonder uitnodiging
I was ordering on line from the catalog…
I was ordering on line from the catalog I recieved the prices didn't match, I called and spoke to a very nice gentleman, he took all the information and I did get the better price, he was so helpful and even a few laughs. I'm waiting on my seat covers,delivery notice says it will be here in 5 days.i would definitely order from here again
8 juli 2026
Review zonder uitnodiging
Rubi Rail
Great selection to choose from. Timely email about out of stock selection
6 juli 2026
Review zonder uitnodiging
There great I saw windy had to pick up…
There great I saw windy had to pick up some thing it was so good of price amen thank you Jesus thank jeeps amen
9 juli 2026
Review zonder uitnodiging
Shipping is quick
Shipping is quick, website is easy to navigate. Most of all ...parts are high quality..
8 juli 2026
Review zonder uitnodiging
Easy site to navigate
Easy site to navigate, clean checkout process. Best of all- received the correct parts in a timely manner.
Will definitely be ordering more items in the future.
7 juli 2026
Review zonder uitnodiging
I knew what I wanted and the site…
I knew what I wanted and the site guided me to the right product for my Jeep. And the video attached help seal the deal.
3 juli 2026
Review zonder uitnodiging
Bad incompetent sales team
Bad incompetent sales team. Charges oversize fee on small items such as a tire cover (not for a monster truck). When I ordered an exchange for a different size I got a different style tire cover that I didn't want.
6 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Hayden,
Thank you for taking the time to share your experience and feedback with ExtremeTerrain. We apologize for the issues you experienced with the tire cover that you recently ordered.
We were unable to locate an account with the information shared in your review. If you could email your order information and a copy of your review to Satisfaction@ExtremeTerrain.com and we will be happy to review your order and see how we can assist you.
Regarding the additional fee for the tire cover, if there is an additional fee associated with the item, it should be noted on the product page, so our customers are aware of the fee. The fee information is located to the right of the product photo.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
It's a breeze
Finding the items I was looking for was a breeze. The ordering process was even easier.
29 juni 2026
Review zonder uitnodiging
Very slow shipping
Out of six well known off road suppliers extreme terrain is the slowest shipping. All parts ordered at the same time, three suppliers are much farther away, and extreme terrain was the last to show up. If you need parts fast, this is not the place
2 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Mike,
Thank you for taking the time to share your feedback with ExtremeTerrain. We do work hard to have orders shipped quickly to our customers, and we do apologize that you experienced delays in receiving your order. We value the feedback that we receive from our customers, as your feedback helps us to make changes and improvements to the products and services we offer to our customers.
When an order is placed, we do try to have the quickest delivery method selected so that you do not experience these delays. We reviewed your recent orders, and we show that you ordered the following items:
6/29- ordered DV8 Offroad Replacement Ball Joint Kit for Dana 30/44 (07-18 Jeep Wrangler JK), This item shipped the same day and we show it was delivered 7/2.
7/3- ordered Hub Rings; 87mm to 71.50mm (84-01 Jeep Cherokee XJ; 93-26 Jeep Grand Cherokee ZJ, WJ, WK, WK2 & WL; 87-26 Jeep Wrangler YJ, TJ, JK & JL; 20-26 Jeep Gladiator JT) This shows it shipped out on 7/4 and is expected to be delivered 7/8.
If you were referring to a different order, please send the order information to Satisfaction@ExtremeTerrain.com. Once we receive this information, we will review your order and see why you experienced a delay in receiving your order.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Absolutely hate this company
Absolutely hate this company. Have me the wrong part 3 different times you try to send me a refund and it never goes though. Your guys say they will not send me a check and has tk be in-store credit which is absolutely redicoluous that i have to buy more parts with my "re fund" money. A refund im supposed to get my money back not with you guys though. Once this store credit goes yeah I will never be buying from the company ever again. I can never access my orders even tike I try to it wont let me. All you guys do if offer instore credit. I just want MY MONEY BACK.
1 juli 2026
Review zonder uitnodiging
Antwoord van ExtremeTerrain.com
Hello Hunter,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues that you have experienced with your recent order.
We would like to review your order and see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send an email to Satisfaction@ExtremeTerrain.com with your order information and a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this for you.
If you have any questions, please contact us and we will be happy to assist you.
Thank you,
Amy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.