Easy to order and value for money compared to other sellers. I ordered a maxi crate of oak logs and it was confirmed straight away by email. The delivery driver (salvatori hauliers) was first class 👌... Toon meer
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office communication good, ordering was fine. Delivery was not so good. I accept it is down to the driver as to what he will do but he advised on the day he was not allowed to reverse up my straigh... Toon meer
Bedrijf heeft geantwoord
Ordered max crate of hardwood and came following day within the quoted email timescale. Wood extremely dry as advertised. Usually buy 30litre sacks of wood from local supplier @ 9.50-£11.... Toon meer
Bedrijf heeft geantwoord
Very efficient company & amazing delivery driver, who went above & beyond his remit! Got my 65 bags in exactly the right place! Will definitely use this company again!👍
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We deliver kiln dried firewood and wood briquettes throughout mainland UK. We are the largest supplier of our type in the country and have achieved this position through a commitment to product quality backed up by a passionate customer service team.
Contactgegevens
Europa House, 18 Wadsworth Road, UB6 7JD, Greenford, Verenigd Koninkrijk
- 012850704376
- sales@firewood.co.uk
- firewood.co.uk
4,4
Uitstekend
2K reviews
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From ordering to delivery the service…
From ordering to delivery the service given to me by Firewood staff and the delivery driver was 1st class
I highly recommend this company.
18 juni 2026
Antwoord van Firewood.co.uk
Hi Mr Russell,
Thank you for your fantastic review. We're delighted to hear that you received first-class service from the moment you placed your order through to the delivery. It's wonderful to know that both our team and the delivery driver helped make your experience such a positive one.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
KM
Deliver on time and a fair price for…
Deliver on time and a fair price for logs customer service very helpful and friendly
17 juni 2026
Antwoord van Firewood.co.uk
Hi Paul,
Thank you for your review. We're pleased to hear that your logs were delivered on time and that you found them to be fairly priced. Providing reliable delivery and great value is something we work hard to achieve, so it's wonderful to know we met your expectations.
We appreciate your support and look forward to supplying you again in the future.
Kind regards,
KM
Excellent delivery on time and kept me…
Excellent delivery on time and kept me informed of its progress.The logs were very well created and of a good size for my wood burner.Not sure of burning quality yet as they are for winter use 🥶otherwise it would be five ⭐️
22 juni 2026
Antwoord van Firewood.co.uk
Hi Julie,
Thank you for your lovely review. We're delighted to hear that your order arrived on time and that you were kept informed throughout the delivery process. It's also great to know that you're pleased with the size of the logs and how neatly they were packed for your wood burner.
We completely understand that you won't know how they perform until winter arrives 🥶, but we hope they'll live up to your expectations and earn that fifth star when it's time to light the fire!
Thank you again for your feedback and support. We look forward to supplying you again in the future.
Kind regards,
KM
Antwoord van Firewood.co.uk
Hi Martin,
Thank you for your fantastic review! We're delighted to hear that you were so pleased with the service and that you'll be using us again.
We really appreciate your support and look forward to supplying you with your next order.
Kind regards,
KM
Excellent, quality dried wood deliveryivery service
Excellent delivery service, good quality kiln dried wood, packed securely.
22 juni 2026
Antwoord van Firewood.co.uk
Hi Rose,
Thank you for your wonderful review. We're delighted to hear that you were pleased with the delivery service and the quality of the kiln-dried wood. It's also great to know that everything arrived securely packed.
We really appreciate you taking the time to share your feedback and look forward to supplying you again in the future.
Kind regards,
KM
They were very helpful when there was a…
They were very helpful when there was a confusion regarding delivery. Pleased with the supply
19 juni 2026
Antwoord van Firewood.co.uk
Hi Caroline,
Thank you for your kind review. We're pleased to hear that our team was able to help resolve the confusion around your delivery and that everything was sorted out for you. It's also great to know you're happy with your order.
We really appreciate you taking the time to share your experience and look forward to supplying you again in the future.
Kind regards,
KM
Nevis, Argyll
Excellent service and delivery of a quality product, this wood burns well, great heat but not too fast burning so very economical for my small wood burner.
18 juni 2026
Antwoord van Firewood.co.uk
Hi Mairi,
Thank you for your wonderful review. We're delighted to hear that you were pleased with both the service and delivery, and that you're enjoying the quality of the wood.
It's especially great to know that the logs are burning well, producing plenty of heat while lasting longer in your small wood burner. Feedback like this is invaluable and will be appreciated by other customers looking for an efficient, economical fuel.
Thank you again for your support, and we look forward to supplying you again in the future.
Kind regards,
KM
Antwoord van Firewood.co.uk
Hi Rosemarie,
Thank you for your lovely review. We're delighted to hear that you were pleased with the speedy service and that the delivery driver made such a positive impression. It's also great to know you're happy with the quality of the logs.
We really appreciate you taking the time to share your experience and look forward to supplying you again in the future.
Kind regards,
KM
Just works!
17 juni 2026
Antwoord van Firewood.co.uk
Hi Tony,
Thank you for your review! We love hearing feedback like this. It's great to know everything worked exactly as it should and that you had a straightforward experience with us.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
KM
Delivery quick after order and very…
Delivery quick after order and very neatly presented. Pallet usable for kindle which is also great.
16 juni 2026
Antwoord van Firewood.co.uk
Hi Steven,
Thank you for your great review. We're pleased to hear that your order arrived quickly and that it was neatly presented on delivery. It's also nice to know the pallet will get a second life as kindling—it's always great when nothing goes to waste!
We really appreciate your feedback and look forward to supplying you again in the future.
Kind regards,
KM
Fire wood delivered promptly with the…
Fire wood delivered promptly with the carrier contacting prior to delivery to confirm a window for this.
15 juni 2026
Antwoord van Firewood.co.uk
Hi Marc,
Thank you for your review. We're delighted to hear that your firewood was delivered promptly and that the carrier contacted you beforehand to confirm a delivery window. Keeping our customers informed is an important part of the service, so it's great to know everything went smoothly.
We appreciate your feedback and look forward to supplying you again in the future.
Kind regards,
KM
FIREWOOD; Excellent quality logs
Excellent quality logs, well packaged and delivered by a very courteous and considerate driver, Sam from Palletways.
Thank you 🙏
14 juni 2026
Antwoord van Firewood.co.uk
Hi Paul,
Thank you for your fantastic review. We're delighted to hear that you were pleased with the quality of the logs and that they arrived well packaged.
It's especially wonderful to hear your kind words about Sam from Palletways. We'll be sure to pass your compliments on to him and the delivery team—courteous and considerate service makes all the difference, and we're pleased he made such a positive impression.
Thank you again for your support. We look forward to supplying you again in the future.
Kind regards,
KM
Quick delivery and fair price
12 juni 2026
Antwoord van Firewood.co.uk
Hi Paul,
Thank you for your review. We're pleased to hear that you found our prices fair and that your order was delivered quickly. We know how important both value and reliable delivery are, so it's great to know we met your expectations.
We appreciate your support and look forward to supplying you again in the future.
Kind regards,
KM
The product is good
The product is good. However, the service from delivery company was problematic only delivering on the third attempt.
1 juni 2026
Antwoord van Firewood.co.uk
Hi Godfrey,
Thank you for taking the time to leave a review. We're pleased to hear that you're happy with the product itself, but we're sorry that the delivery experience fell short of expectations.
We appreciate your patience with the multiple delivery attempts and understand how frustrating that must have been. Your feedback regarding the courier service is important to us, and we'll ensure it is shared with the delivery team to help improve reliability going forward.
Thank you again for your understanding, and we hope to provide a smoother experience next time.
Kind regards,
KM
Always good wood at a good price
Always good wood at a good price, like the paper packaging. Good delivery service, too
8 juni 2026
Antwoord van Firewood.co.uk
Hi Jonathan,
Thank you for your continued support. We're delighted to hear that you're consistently happy with both the quality and value of our wood. It's great to know that the paper packaging and our delivery service have also made a positive impression.
We really appreciate you taking the time to share your feedback and look forward to supplying you again in the future.
Kind regards,
KM
Delivery driver very good & helpful…
Delivery driver very good & helpful arrived on time wood looks geed
7 juni 2026
Antwoord van Firewood.co.uk
Dear Andrew,
Thank you for your feedback. We're delighted to hear that your order arrived on time and that the delivery driver was both helpful and accommodating.
It's also great to know that you're pleased with the appearance of the wood. We appreciate you taking the time to share your experience and thank you for your support.
Kind regards,
KM
Fast delivery from start of order
Fast delivery from start of order. Easy to organise online. Very happy.
4 juni 2026
Antwoord van Firewood.co.uk
Dear Trisha,
Thank you for your feedback. We're delighted to hear that you found the ordering process easy to manage online and that your order was delivered promptly.
It's wonderful to know that you are very happy with the overall experience. We truly appreciate you taking the time to share your comments and thank you for your support.
Kind regards,
KM
Excellent service delivered and…
Excellent service delivered and foreword is very good quality
26 mei 2026
Antwoord van Firewood.co.uk
Dear Simon,
Thank you for your feedback. We’re delighted to hear that you were pleased with the delivery and that the firewood is of very good quality.
We really appreciate you taking the time to share your experience and thank you for your support.
Kind regards,
KM
I have always had a superb experience…
I have always had a superb experience with Firewood.co.uk, they are fantastic and can’t recommend them enough.
Even when the Hauliers managed to drop my firewood at the wrong address B was fantastic and sorted it out.
2 juni 2026
Antwoord van Firewood.co.uk
Dear Rachel,
Thank you so much for your kind feedback. We're delighted to hear that you've consistently had a superb experience with us and that you would recommend us so highly.
We're especially pleased to know that when there was an issue with the delivery being dropped at the wrong address, B was able to step in and resolve it for you. We'll make sure this is shared with them.
We truly appreciate your continued support and thank you for taking the time to share your experience.
Kind regards,
KM
very professional and friendly.
I phoned the company and ordered two mega pallets of hard wood, the process took a few minutes to sort out, a delivery date was given and they were delivered as stated, the driver reversed into my driveway put the pallets next to my woodshed so I only had to handle the logs once, all told very professional and friendly, very pleased
30 mei 2026
Antwoord van Firewood.co.uk
Dear Ralph,
Thank you for your wonderful feedback. We're delighted to hear that the ordering process was quick and straightforward and that your two mega pallets of hardwood were delivered as promised.
It's great to know that the driver was able to reverse into your driveway and position the pallets next to your woodshed, making things much easier for you. We'll be sure to pass on your kind comments regarding the professional and friendly service.
We're very pleased that you had such a positive experience and truly appreciate you taking the time to share it.
Kind regards,
KM
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