florista.ph Reviews 363

They advertise guaranteed same-day delivery between 10:00 and 20:00 for a selected date, and an agent even confirmed it. However, the package arrived the next day, completely defeating the purpose of a birthday gift—especially since the recipient had already left the country.

Customer service was equally disappointing. They refused to offer even a partial refund, leaving me no choice but to file a chargeback with my credit card and leave a negative review. I would not recommend ordering from this company.

Very kind, wonderful flowers and a great delivery. Thank you very much.

Flowers were withered and not exactly as shown/described in the picture.
This is a rip off.
Will never buy from this store again

The flower was so pretty it arrived in great condition and it still smells so sweet ♡♡ love it

They take their job very seriously, they couldn't reach to the number I provided, thus they contacted me on my email, and when I didn't respond after 10 min they contacted my WhatsApp to tell me what actions they needed to take to deliver the flower, they are trustworthy and their services is top notch, the quality of their flower and the packaging is good quality, I am satisfied by their service, close your eyes and order from their website, never hesitate. And they delivered within less than 24 h from the time I placed my order.

Very supportive and understanding

The roses are pretty but I thought they would just be in a transparent vase just like in the photo. Didn't like the pink paper and the ribbon--too much for me. But thanks that it was delivered on time and made Sam (the recipient) happy.

Underwhelming. Product was far from picture. I specifically chose that bouquet for its white and light pink color combination, but received dark pink small roses along with many unblossomed white flowers. The roses arrangement appeared just stuck at the base. Overall, it felt misleading compared to the advertised photo, especially for the price I paid. Very disappointing but delivery was good. Wish I can leave a photo to show you guys but I can’t.

The order was scheduled for 9am -3pm. It didn’t arrive until 5pm.
The flowers were dried up and discoloured looking like a week old. Terrible and so upsetting. Also very expensive. I just put them in the trash
Total waste of money

Awesome delivery my girl love the chocolates thank you so much Florista

She received it ! very happy abd enjoy ur service

I'm from Brazil, my girl from Ph, I wasn't sure if it would work but I tried and she was so happy with the flowers. I feel lucky to found this site to gave flowers for my girl.

Put a smile on my wife's face. Good service.

Amazing experience from start to finish. The flowers arrived right on time and looked beautiful—just like the photos. The person who received them was truly impressed and extremely happy. Reliable, professional, and I’ll definitely be using this service again.

The Flowers exceeded my expectations! The quality is outstanding,

Misleading picture. No communication of changes.

The picture displayed about the product showed 12 mixed roses with colors yellow, orange, pink and purple. I chose it because I was looking for something vibrant and colorful for my grandmother. And what did she receive? White and red roses. Those colors are not even on the picture! They said it’s because there’s no soecific color indicated and those colors are not usually available in the Philippines. So why display that picture if that’s not what you can deliver? Customers usually base their expectations on the pictures displayed.

It would have been okay if you just communicated that you could only provide red and white roses because I could have just chosen something different with the same price I paid. I just wanted a colorful set of flowers for my grandmother and she didn’t get it.

Disappointing.

i regret to inform you that I am very disappointed with the service I received. The delivery was made at approximately 9PM despite the stated delivery window being between 9AM-6PM. This significant delay was unacceptable. Furthermore, the flower arrangement delivered did not match the design or quality that I has ordered and expected. This was particularly disappointing. I trust that you will take this feedback seriously and take the necessary steps to address these concerns and improve your services moving forward.

The description said blush colored roses with gypsophilia but the bouquet arrived with red roses, green foliage and some white small flowers (not gypsophilia). Some of the rose petals have black edges. They dont look that fresh. I will still give you 3 stars because my mum loved it and the transport may have affected the freshness of the flowers.

Product is not the same as image.
Seller will just send you their product description which state that "THEY WILL TRY TO MATCH THE PRODUCT ORDERED". I paid $81 for it. the product is very far from what is shown in their website image.

Such a scam company. ( they will try to lower the cost just to get some profit $$$)

Very unhappy with their product and customer service unprofessional.

Ordered from the other side of the world, and they delivered the next day which is pretty amazing if we have to compare it to here in Europe.
They only thing I have to mention is that unfortunately the colors didn't match the request, and I can understand this under the circumstances.
Most important of all out of this experience, my wife was inmensly happy, and that's what it's all about, making her smile, even cry!
Overall a nine out of ten, thank you!