FlowerStore.ph Reviews 

Good options timely deliveries. Very quick to resolve any issues

prompt delivery, beautiful flowers and arrangement

My scheduled flower bouquet + hazelnut cake were delivered just in time as emailed and they arrived nicely. (I ordered from Italy to send it to the Philippines)
Will definitely order from them again
Super recommended!

Delivery service is greatas well as the quality of the product.

Great service! Thank you FlowerStore for making another person happy with your products and services as surprise gifts.

Perfect, my flower bouquet to go. Just 1 late delivery but indeed they updated me all through out.

Very smooth delivery

1 star. And honestly that is still being generous.

I ordered flowers for my mom for Mothers Day. What arrived was a card and a brochure. Not the actual flowers. A brochure of the flowers. The rider even took a photo of my mom as proof of delivery. I felt bad for him because it was not his fault at all.

My mom held up a pamphlet on Mothers Day thinking it was her gift.

What made it worse was I had to be the one to follow up. No proactive update, no heads up, nothing. And when they finally responded, it was a vague generic reply asking if I wanted a redelivery or refund with zero explanation of what actually went wrong. No real apology. It felt like they were just waiting for me to go away quietly.

Mothers Day comes once a year. You cannot redeliver that moment.

If you are ordering for a special occasion, please think twice.

How disappointing their services is. On Mother's day I purchase 2 bouquets 1 for my mother-in-law and 1 for my ex-wife. During the day for delivery they emailed me and said the bouquet i chose was out of stock so they recommended me to choose another design, which so i did.

Bouquet not bouquets arrived, when i messaged my in-law and asked if she received both bouquets she said no, in my mind i thought maybe the other delivery was on its way on a separate batch nope nothing arrived during mother's day, the only bouquet for my ex-wife did not arrive, so what does one do? Try to reach out to customer services.

Went to their website hoping to chat with someone who could resolve this on the same day but no, I was chatting with a bot and I was put on hold on chat for an hour, someone then responded and said will transfer me to their supervisor or after sales. I wait 1hr nada 2hrs nada I was already so frustrated as my time was wasted.

So, I emailed back to their CS on the same thread when they said the bouquets i chose were out of stock. Emailed them no reply until 23:03 mother's day. They asked for proof so i gave proof, I mean doesn't it come as standard nowaday for delivery drivers/riders to take a photo when a delivery is completed? Anyways......They replied the next day (11th May) 13:09, they offered a redelivery and asked when they could deliver, I said asap sent at (11th May) 13:10. No reply from them, so the next day (12th May) 11:08, I asked for an update. Finally (12th May) at 14:20 they replied and said will coordinate with their team. 2 days has passed i thought it will be an automatic delivery 'they said will coordinate with their team'. but no nada. I asked my in-law any bouquet was delivered then i emailed them again at (14th May) 21:21 NOTHING!!!!.

(15th May) 21:56, Nothing!!! Finally again (16th May) 07:18 Good day!

Apologies for the late revert. We're currently following it up on our Cebu team if the item is
available so we can proceed with scheduling the delivery. We'll get back to you once we received a
response from them.

Regards,
Kimmy
Customer Support
FlowerStore.ph

wow, incompetent people.

Today is the 24th May, 8 days after their last message, I was being patient, I don't loose my temper easily, so i gave them 8 days for a resolution but nada.......I feel robbed from my hard earned money. While they enjoy the money i paid for their services.

F.U. Yours truly!!!

I recently placed an international bouquet delivery from Qatar to Philippines order through FlowerStore.ph and had a very positive overall experience.

Despite the challenges that can come with deliveries, the team handled everything professionally and with great care. What really stood out was their persistence and customer commitment - they made multiple attempts to reach the recipient, followed up the next day when there was no response, and even tried again the following day to ensure successful delivery.

Throughout the process, I felt reassured that they were genuinely trying their best rather than just closing the case. Communication was clear, and their dedication to completing the delivery successfully made a big difference.

Overall, I’m very satisfied with their service and would definitely recommend them for flower deliveries in Philippines.

The flowers are in good condition even if it comes from far. It comes with a box to prevent it from getting damaged. The delivery is fast too. I recommend this shop for every occassion that needs flowers as your gift

Great service and choices are abundant. Delivery is always on time and have been their customer for nearly 10 years.

Great service and on time.

Excellent reliable service. Was worried that the chocolates I ordered might have melted in the extreme Filipino heat, but they arrived in perfect condition! Flowers beautifully packed too.

I placed my order 10 days prior and reached out to support few days earlier to change time two items were scheduled. item #1 = flower bouquet was easily rescheduled however item#2 being cake not only didn't get delivered when I asked (customer service even couldn't find item) but also was not same as shown/advertised picture. cake came in with only two flavors vs each slice being different flavor. very disappointing

They always deliver fresh flowers and no late delivery 🙂

The customer service was superb but the replacement flowers were not beautiful. I think the value of the replacement flowers was less than the one I chose.

Reliable and updated real time delivery