Phoned and ordered Friday, who confirmed delivery would be the following Thursday. Unfortunately 1 day before delivery we were notified delivery would be delayed by 1 week. We specifically chose Fran... Toon meer
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Lees wat reviewers zeggen
We ordered our ground floor flooring from Frankly in June for our new build, 18 packs of Karndean Van Gogh Washed Grey Ash rigid core, and Tyler handled it brilliantly from start to finish. The... Toon meer
Easy sale online. Was contacted the same day via email to let me know delivery date. Today the flooring was delivered on the date promised. The delivery driver rang my number and explained he coul... Toon meer
Bedrijf heeft geantwoord
I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vloerenwinkel
- Tapijtwinkel
- Decoratie- en interieurwinkel
- Meubelgroothandel
- Bouwwinkel
- Hout/parket/laminaat leverancier
Geschreven door het bedrijf
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
Contactgegevens
Unit 9 Newbury Works , BA3 5RX, Coleford , Verenigd Koninkrijk
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
4,4
Uitstekend
198 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van FranklyFlooring&Furniture
Thank you for your review. We’re so pleased you found the ordering process simple, the delivery quick, and the product good value for the quality provided. We really appreciate your support and hope to see you again soon.
Great service
Great service and communication, placed two orders and all delivered as expected and products as expected. I would reorder.
1 april 2026
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for your continued support. We’re delighted both of your orders arrived exactly as expected and that you were happy with the products and communication throughout. Knowing you would order from us again is the best compliment we could receive.
A great company to deal with
A great company to deal with. Good prices and communication.
20 maart 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your kind comments. We’re delighted you were happy with both our pricing and communication throughout your order. It’s always our aim to make the whole process simple and stress-free, so your feedback means a lot to us.
Easy to order
Easy to order, staff helpful. Delivery by XDP seemed a bit slower than I expected
18 maart 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your honest feedback. We’re pleased to hear you found the ordering process straightforward and our team helpful throughout. We do appreciate your comments regarding the delivery speed with XDP and will certainly take that on board. Thanks again for choosing Frankly Flooring.
Really great service
Really great service . . Was dispatched and arrived quickly . . Product as described
28 maart 2026
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for the lovely feedback. We’re really pleased your order arrived quickly and that the product matched exactly what you were expecting. We appreciate you choosing Frankly Flooring and hope to help again in the future.
Swift services and quality product
7 maart 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your review. We’re pleased to hear you were happy with both the speed of service and the quality of the product. Your feedback is greatly appreciated and we hope to assist you again in the future.
Antwoord van FranklyFlooring&Furniture
Thank you for taking the time to leave a review. We’re glad our team could help with advice before ordering and that you were pleased with both the pricing and speedy delivery. We really appreciate your support.
Van Gogh flooring
Very happy with flooring, price and especially updates with delivery.
Thanks
5 maart 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your feedback. We’re delighted you were happy with the flooring, the price, and especially the delivery updates along the way. Keeping customers informed is really important to us, so it’s great to hear that stood out during your experience. Thanks again for your order.
VIctoria Regal Twist Carpet & Tredaire Underlay
Delighted with the service and communication throughout from Mille and Tyler.
The price was also fantastic.
It was my first time purchasing carpet and underlay online and getting it delivered to Scotland and I wouldn’t hesitate to use this shop again .
Thank you all so much
22 februari 2026
Antwoord van FranklyFlooring&Furniture
Thank you so much for your lovely review. We’re thrilled to hear that Mille and Tyler were able to make your first online carpet purchase such a positive experience. Ordering flooring products for delivery to Scotland can sometimes feel daunting, so it’s great to know the communication, service and pricing all gave you confidence throughout. We truly appreciate your kind words and look forward to helping you again in the future.
Great value for my underlay even…
Great value for my underlay even including delivery.Great updates and customer service
3 maart 2026
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for your kind feedback. We’re really pleased you found our underlay to be great value, even with delivery included. Keeping customers updated and providing helpful service is something we take pride in, so it’s lovely to hear that reflected in your experience.
Excellent service and prices
Excellent service and prices. Arrived when it was supposed to.
12 februari 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your review. We’re delighted you were happy with both the service and pricing, and that your order arrived exactly when expected. We appreciate your support and hope to assist you again soon.
Great product and price
The product was exactly as described, top quality and no problems.
6 februari 2026
Antwoord van FranklyFlooring&Furniture
We’re so glad to hear everything met your expectations. Providing quality products with an accurate description and a smooth experience is exactly what we aim for, so your feedback is greatly appreciated. Thank you for choosing Frankly Flooring.
Straightforward delivery good value
Set delivery days means you know what to expect. Could track it and was delivered early and in good shape. Easy to do business with. Exactly what I wanted and better than the high street rubbish.
1 februari 2026
Antwoord van FranklyFlooring&Furniture
Thank you for the fantastic feedback. We’re pleased the scheduled delivery and tracking made the process straightforward and reliable for you. It’s great to hear the flooring arrived in perfect condition and lived up to expectations — especially compared to the typical high street options. We really appreciate your comments and hope to help again in the future.
Firstly competitive price and delivered…
Firstly competitive price and delivered to your door will use again
29 januari 2026
Antwoord van FranklyFlooring&Furniture
Thank you for your review. We’re delighted you were happy with both the pricing and the convenience of having everything delivered straight to your door. We really appreciate your support and look forward to supplying you again in the future.
Very impressive
Very impressive. Due to the day ordered, it arrived only two days later (in Scotland). Great quality and as discribed. I had made a mistake in the detail of my order but that was sorted with a single email and no fuss which was appreciated!
2 februari 2026
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for the brilliant review. We’re so pleased your order arrived quickly all the way to Scotland and that you were happy with the quality of the product. Mistakes can happen when ordering, so we’re glad we could get everything corrected quickly and hassle-free for you. Your feedback is greatly appreciated.
Excellent - A* Company - Great Prices
Excellent customer service - easy to order - fantastic price and the delivery was perfect
27 januari 2026
Antwoord van FranklyFlooring&Furniture
We really appreciate your feedback. It’s fantastic to hear that everything from ordering through to delivery went so smoothly for you. We always aim to combine great value with reliable service, so your comments mean a lot to the team. Thank you for choosing Frankly Flooring.
Really helpful company
Really helpful company. I wanted a specific item that was out of stock. I tried several companies and Frankly flooring were the only one who proactively contacted the manufacturer to find out when it would be available and kept me informed of progress. All of this at a very competitive price.
16 januari 2026
Antwoord van FranklyFlooring&Furniture
Thank you for such a thoughtful review. We know how frustrating it can be trying to track down specific products, so we were more than happy to contact the manufacturer directly and keep you updated along the way. It’s great to hear the effort made a difference, and we’re pleased we could also offer a competitive price. We truly appreciate your support.
Antwoord van FranklyFlooring&Furniture
Many thanks for your kind comments. We’re delighted our team could help and make the process straightforward for you. We look forward to welcoming you back again in the future.
Great experience and no issues with the…
Great experience and no issues with the design strips
19 januari 2026
Antwoord van FranklyFlooring&Furniture
Thank you for taking the time to leave a review. We’re pleased to hear everything went smoothly and that you were happy with the design strips. Enjoy your new flooring and thanks again for your order.
Invictus Parquet LVT…
Very Professional and a pleasure to deal with.
23 januari 2026
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Really appreciate the feedback. It was a pleasure assisting you and we’re glad the whole process was a positive experience from start to finish. Thank you for choosing Frankly Flooring.
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