Phoned and ordered Friday, who confirmed delivery would be the following Thursday. Unfortunately 1 day before delivery we were notified delivery would be delayed by 1 week. We specifically chose Fran... Toon meer
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Lees wat reviewers zeggen
We ordered our ground floor flooring from Frankly in June for our new build, 18 packs of Karndean Van Gogh Washed Grey Ash rigid core, and Tyler handled it brilliantly from start to finish. The... Toon meer
Easy sale online. Was contacted the same day via email to let me know delivery date. Today the flooring was delivered on the date promised. The delivery driver rang my number and explained he coul... Toon meer
Bedrijf heeft geantwoord
I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vloerenwinkel
- Tapijtwinkel
- Decoratie- en interieurwinkel
- Meubelgroothandel
- Bouwwinkel
- Hout/parket/laminaat leverancier
Geschreven door het bedrijf
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
Contactgegevens
Unit 9 Newbury Works , BA3 5RX, Coleford , Verenigd Koninkrijk
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
4,4
Uitstekend
198 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Prompt delivery at best price didn't …
Prompt delivery at best price didn't write a review until tiles laid today. Look very goof
15 november 2025
Antwoord van FranklyFlooring&Furniture
Thank you for your review. I'm happy to hear we offered you competitive prices and that the flooring has gone down without issues. Kindest regards, Millie
Antwoord van FranklyFlooring&Furniture
Thank you for taking the time to provide feedback. I'm pleased you liked the product and that we could get this to you quickly. Kindest regards, Millie
Everyone in the office was very…
Everyone in the office was very helpful. I had a problem paying for the lvt through their website,it got sorted fine and everything was delivered on time.
22 oktober 2025
Antwoord van FranklyFlooring&Furniture
I'm glad to hear we were able to get your payment processed and your order was delivered within the agreed timescales. Kindest regards, Millie
item as described
item as described. excellent price good communications and fast delivery. thank you.
16 oktober 2025
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for your feedback. I'm pleased to hear you were impressed with our communication and the speed of delivery. Kindest regards, Millie
Great company
Great value, smooth transaction and excellent customer service. Highly recommended.
Cheers
Jez
5 november 2025
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for your kind words! We're delighted to hear you found great value, a smooth ordering experience, and excellent customer service. Your recommendation means a lot to us — we really appreciate your support
Antwoord van FranklyFlooring&Furniture
Thank you for your feedback! We're so glad to hear the process went smoothly and that your delivery arrived even sooner than expected. We really appreciate you choosing us.
Simon gave me good advice on product
Simon gave me good advice on product. Very good customer service and very helpful and reassuring when I was panicking that I had ordered the wrong item. Simon was right of course
6 oktober 2025
Antwoord van FranklyFlooring&Furniture
This is amazing feedback, thank you Denise. Simon has over 20 years industry knowledge and always happy to put that knowledge to helping customers get the best flooring outcome.
Kindest regards
Millie
Antwoord van FranklyFlooring&Furniture
I'm glad to hear our customer service stood out for you, Diana. Thank you for taking the time to provide this feedback.
Kindest regards
Millie
Very helpful people and the best price…
Very helpful people and the best price on the internet.
The floor looks amazing
Thanks
2 oktober 2025
Antwoord van FranklyFlooring&Furniture
Thank you for your glowing review. I'm happy to hear the flooring looks amazing and that we provided it at a good price.
kindest regards
Millie
Very competitive pricing and very…
Very competitive pricing and very helpful staff (Millie was brilliant)!
7 oktober 2025
Antwoord van FranklyFlooring&Furniture
Thank you so much for your lovely feedback, Pam. Hope you had a lovely time at the wedding after popping to us
Kindest regards
Millie
Very speedy delivery and couldn't have…
Very speedy delivery and couldn't have been more helpful when I needed to get an order placed and delivered asap! Also best price I found online.
7 oktober 2025
Antwoord van FranklyFlooring&Furniture
Wow, great feedback Debbie and very much appreciated. I'm glad you had such a positive experience with us!
Kindest regards
Millie
Excellent communication and fast…
Excellent communication and fast delivery of Karndean vinyl tiles.
Thanks
26 september 2025
Antwoord van FranklyFlooring&Furniture
Thank you for your feedback Lee, I'm glad our communication was excellent for you. Always appreciate feedback on our service.
Kindest regards
Millie
Competitive priced flooring and great service!
The ordering process was very easy and I was kept informed all of the way. The flooring arrived exactly when they said it would. The price of the flooring was competitive and it has transformed our hallway and downstairs cloakroom. Would definitely use Frankly Flooring again. Thank you
23 september 2025
Antwoord van FranklyFlooring&Furniture
Thank you so much for your lovely feedback! We're thrilled to hear that your ordering experience was smooth from start to finish and that your new flooring arrived exactly as planned. It’s great to know you’re happy with both the price and the transformation in your home — your hallway and cloakroom must look fantastic! We really appreciate your recommendation and look forward to helping you again in the future.
Good experience all round.
Good range of products, simple to use website, delivery driver very helpful, good experience all round.
10 oktober 2025
Review zonder uitnodiging
Antwoord van FranklyFlooring&Furniture
Thank you for your great feedback! We're so glad to hear you found our website easy to use and that you were happy with the range of products available. It’s also wonderful to know the delivery driver was helpful — we’re thrilled you had a positive experience all round. Thanks for choosing Frankly Flooring!
Highly recommended
Great prices, great service and efficient delivery. Staff were very helpful and communication was good at every stage.
22 september 2025
Antwoord van FranklyFlooring&Furniture
Thank you for your wonderful feedback! We're so pleased to hear you were happy with our prices, service, and efficient delivery. It’s great to know our team’s communication and support made the process smooth from start to finish. We really appreciate your kind words and your support of Frankly Flooring!
Delivered with no issues
Delivered with no issues. Quality of flooring top notch. Very nice.
28 september 2025
Antwoord van FranklyFlooring&Furniture
Thank you so much for your kind feedback! We’re delighted to hear that your flooring arrived without any issues and that you’re happy with the quality. We take pride in offering top-notch products and service — enjoy your new floors!
You judge a company on how they deal…
You judge a company on how they deal with problems. We had an issue with delivery but thanks to Tyler it was sorted quickly and effectively before it became a problem. Thank you.
18 september 2025
Antwoord van FranklyFlooring&Furniture
Thank you for sharing your experience! We completely agree — how a company handles challenges really matters. We’re glad Tyler was able to resolve the delivery issue quickly and ensure everything went smoothly in the end. We truly appreciate your patience and understanding, and we’re thrilled you’re happy with the outcome!
This one trusted 👍
21 september 2025
Antwoord van FranklyFlooring&Furniture
Thanks so much for your trust and support!
Great price
Great price, helpful services and speedy delivery. Flooring came a scheduled no issues would use again without hesitation.
15 september 2025
Antwoord van FranklyFlooring&Furniture
Thanks so much for your great feedback! We’re really happy to hear you found our prices fair, our team helpful, and your delivery smooth and on schedule. It’s great to know you’d choose us again — we really appreciate your trust and support!
Fantastic deal on my lvt
7 september 2025
Antwoord van FranklyFlooring&Furniture
Thanks for the great feedback! We’re thrilled you found a fantastic deal on your LVT — enjoy your new flooring!
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