My boyfriend is a truck driver and needed something that could function as both a computer and entertainment while on the road. He is a bit old school and prefers laptops over traditional tablets, bu... Toon meer
Bedrijf heeft geantwoord
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Prompt email responses, useful information, quick shipping of items. On the down side...We purchased a Helios 10 and the info on their website and Amazon is incorrect as to which keyboard/docking s... Toon meer
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I’ve been using the Fusion5 HELIOS12 and it’s a really convenient device. It feels like a full Windows laptop but in a lightweight tablet form, which I love. The display is sharp and bright, an... Toon meer
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I want to give a review of the 12" Fusion 5 table I got. I have been very pleasantly surprised at how well it performs. When you get something of this size you sometimes don't know how well it's goin... Toon meer
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Bedrijfsgegevens
Over Fusion5
Geschreven door het bedrijf
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
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CONTACT US
Contactgegevens
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, Verenigd Koninkrijk
- eve@fusion5store.com
- fusion5store.com
4,5
Uitstekend
424 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Fusion5
Hi Dominick,
Thank you so much for taking the time to leave us your feedback — it really does mean a lot to the team here at Fusion5! We always strive to ensure our customers receive clear, helpful communication and a friendly experience at every touchpoint, so it is absolutely brilliant to hear that we have delivered on that for you. We hope you continue to enjoy your product, and should you ever need us, we are always here and happy to help!
- Team Fusion5
Antwoord van Fusion5
Hi Kevin,
Thank you for taking the time to leave your feedback — we are happy to hear that you're pleased with both delivery, and your new device. Ensuring our customers receive their orders promptly and to a high standard is something we take great pride in, so it is wonderful to know we have delivered on that. We hope that you continue to enjoy your purchase, and should you ever need any assistance, please don't hesitate to get in touch.
- Team Fusion5
Good first impression, especially for families
Good first impression, especially for families
One thing I liked straight away is the rugged design. I have a young child at home, so having something that feels more protected and durable makes a big difference.
Setup was simple and everything ran smoothly. The 12GB RAM and 512GB storage also stand out for the price.
Battery life seems good so far, although I haven’t used it long enough to comment on long-term performance.
Overall, it feels like a solid, practical device, especially for everyday use or for households with kids.
17 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Beta,
Thank you for taking the time to share your experience with us — we are delighted to hear that your Fusion5 tablet has made such a positive first impression. It is particularly pleasing to know that the rugged design has provided the peace of mind you were looking for in a household with young children, as durability and practicality are key considerations in the development of this product. We are also glad to hear that the setup process was straightforward and that the 12GB RAM and 512GB storage have stood out as excellent value. We are confident that as you continue to use the device, the battery life and overall performance will continue to impress. Should you have any questions or require any assistance at any point, please do not hesitate to contact us — we are always happy to help
- Team Fusion5
Antwoord van Fusion5
Hi Sharmila,
Thank you for taking the time to leave us your review — we are pleased to hear that you experienced both prompt service and excellent customer support. Ensuring our customers receive a timely and professional experience is something we are committed to delivering consistently, and it is always rewarding to know when we've achieved this. Your feedback is greatly appreciated and will be shared with the team. Should you require any assistance in the future, please do not hesitate to contact us
- Team Fusion5
I am loving me helios10 windows 11…
I am loving me helios10 windows 11 tablet! It’s literally a whole windows computer into a portable tablet! It’s faster than my actual computer! 10000/10 reccomend!
20 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Ashley,
Thank you so much for the review — we are thrilled to hear that you are enjoying your Helios 10 Windows 11 Tablet! It's wonderful to know that the device has exceeded your expectations and is delivering the full Windows 11 experience you would expect from a desktop or laptop computer, in a convenient and portable form factor. The fact that it has surpassed the performance of your existing computer is a true testament to the power and capability we have packed into this device. Your enthusiasm and recommendation are greatly appreciated, and we hope your Helios 10 continues to impress. Should you ever need any assistance, please do not hesitate to contact us — we are always happy to help
- Team Fusion5
This pc tablet is awesome!!
This pc tablet is awesome!!! We use it for on the go homeschool programs and my kids are able to navigate it with ease! Highly recommend!
1 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Eica,
Thank you for taking the time to share your feedback — we are absolutely delighted to hear that your Fusion5 tablet has become such a valuable tool for your homeschooling programme. It is particularly pleasing to know that the device has proven intuitive and easy to navigate for younger users, which is a true reflection of the accessible and user-friendly experience we aim to deliver. Your recommendation means a great deal to us, and we hope your family continues to enjoy the tablet for many years to come. Should you ever require any assistance, please do not hesitate to contact us — we are always happy to help
- Team Fusion5
This is an amazing windows tablet
This is amazing! I love the windows tablet! It’s durable and I use it for video production!
19 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Ede,
Thank you for taking the time to share your experience with us — we are delighted to hear that your Fusion5 Windows Tablet has exceeded your expectations. It's great to know that the device has proven both durable and capable of meeting the demands of video production, which is a testament to the quality and performance we strive to deliver across our product range. We greatly appreciate your support and look forward to continuing to provide products and services of the highest standard. Should you require any assistance in the future, please do not hesitate to contact us.
- Team Fusion5
Gamer review
I recently bought the Fusion5 Windows Tablet for my son, who is a huge little gamer, i couldn’t be happier with the purchase. I was looking for something more affordable but still quality and this tablet is it! The graphics are awesome and my son keeps saying how like smooth everything looks when he’s playing his games. He’s been using it every day!
14 februari 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Sydney,
Thank you so much for taking the time to share your feedback with us — it truly makes our day to hear that your son is enjoying his Fusion5 Windows Tablet so much! We are thrilled that the tablet has exceeded your expectations and that it has struck the perfect balance between quality and affordability that you were looking for. It's fantastic to hear that the display performance has made such an impression, and knowing that it has become a daily favourite is the highest compliment we could ask for. We hope your son continues to enjoy every moment of it, and should you ever need any assistance or have any questions, please don't hesitate to get in touch — we're always happy to help!
- Team Fusion5
Antwoord van Fusion5
Hi Paul,
Thank you for taking the time to leave us your feedback — it truly means a great deal to us!
We are delighted to hear that you were pleased with both the pricing and the condition in which your order arrived. We always strive to ensure our products are packaged with care and delivered to the highest standard, so it's fantastic to know this was reflected in your experience.
We very much look forward to welcoming you back as a customer in the future, and please don't hesitate to get in touch should you need any assistance with your next order — we're always happy to help.
- Team Fusion5
I absolutely love this tablet!
I absolutely love this tablet!! Really helpful with my construction job to take to construction sites and not worry about any damages! It’s quick and easy to used and works incredibly well for me!
14 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Mandeep,
Thank you so much for taking the time to leave us your feedback — it's great to hear that your Fusion5 tablet is proving to be such a valuable tool out on the construction site! This is exactly the kind of real world, demanding environment our rugged tablets are built for, so knowing it is giving you the confidence to work without worrying about damage is incredibly rewarding to hear. We are also glad to hear it is keeping up with the pace of your working day with its speed and ease of use. We hope it continues to serve you well on every job and please do not hesitate to get in touch if there is ever anything we can help you with!
- Team Fusion5
Great tablet
Great tablet! Sturdy and works fast. Great bit of kit
11 februari 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hello Stacey,
Thank you for your review — we really appreciate you taking the time to share your experience! It is great to hear that your tablet's performance and build quality are standing out for you, as these are two things we work hard to get right across our entire range. We hope you continue to enjoy your tablet and please do not hesitate to get in touch if there is ever anything we can help you with!
- Team Fusion5
I’m so impressed with the Fusion5…
I’m so impressed with the Fusion5 Windows 11 PRO Rugged Tablet! It’s UK-assembled and feels really solid and durable. The 2-year warranty, including accidental damage cover, gives me total peace of mind. It’s super fast with 12GB RAM and a 512GB SSD, and the expandable storage is a bonus. Running Windows 11 Professional on Intel 13th Gen, multitasking is smooth and effortless. Perfect for work, commuting, or home use highly recommend!
13 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hello Ndum,
Thank you sincerely for taking the time to leave such a thorough and positive review — feedback like yours is truly appreciated by the entire team. We are delighted to hear that the build quality, performance and the added assurance of the 2 year warranty with accidental damage cover are all meeting your expectations. The combination of 12GB RAM, 512GB SSD and Intel 13th Gen processing is designed to deliver a seamless and efficient experience across all environments, and it is wonderful to know this is reflected in your day to day use. UK assembly and robust build standards are aspects of our product that we take great pride in, and your recognition of this means a great deal to us. Thank you once again for your recommendation and we look forward to supporting you for many years to come
- Team Fusion5
Sturdy table, high quality, like a computer, super durable
Great tablet. Works like a computer and has the same power. Super sturdy and durable.
13 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Beth,
Thank you for taking the time to leave us your feedback — we love hearing this! The fact that it feels as powerful as a full computer is exactly what we set out to achieve, so it is fantastic to know it is delivering on that promise for you. The build quality and durability of our devices is something we are particularly proud of, and it is great to hear the sturdiness is standing out in your day to day use. We hope you get many years of enjoyment out of it and please do not hesitate to get in touch if there is ever anything we can help you with!
- Team Fusion5
Excellent product
Excellent product with a very high quality.Very useful it has everything you need.
4 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Maureen,
Thank you so much for taking the time to leave us your feedback — we are thrilled to hear that you are happy with your Fusion5 device! It is always wonderful to receive feedback like this and to know that our products are meeting and exceeding expectations. We put a great deal of care into ensuring our devices offer everything our customers need, so it is incredibly rewarding to hear that this has come through in your experience. We hope you continue to enjoy it and please do not hesitate to reach out if there is ever anything we can help you with!
- Team Fusion5
Resistant, handy and practical
Bought it from Amazon, fast delivery and great costumer support.
Amazing for work as the padding cover is very resistant and handy. Window supported so really easy to use.
Suggested.
13 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hi Rebecca,
Thank you for taking the time to leave your feedback — we are absolutely delighted to hear that you are enjoying your Fusion5 device! It is great to know that the rugged case is standing up to the demands of your working day and that you are finding Windows easy to navigate. Speedy delivery and great customer support are things we work hard to get right, so your kind words really do mean a lot to the whole team. We hope to continue exceeding your expectations and look forward to supporting you for a long time to come!
- Team Fusion5
This tablet's an absolute joke
This tablet's an absolute joke. There's a two or three second delay between every button push. You can't put it to sleep and restart it literally have to force shut it down to bring it back. Not to mention windows apps are pretty poor but I can't blame the tablet for that. However I can blame the manufacturers for building a device with damn near no RAM creating something that is so underpowered trying to watch a YouTube video results in repeated freezes and stutters. This is not a tablet this is a coaster.
9 maart 2026
Review zonder uitnodiging
Antwoord van Fusion5
Hello Michael,
Thank you for taking the time to get in touch, and we're truly sorry to hear about the experience you've had with your Fusion5 tablet.
We completely understand your frustration, and we want to assure you that what you've described is highly unusual. The symptoms you're experiencing — significant input delays, inability to sleep and wake correctly, and video playback stuttering — are not representative of the performance our tablets are designed and tested to deliver, and we'd very much like to get to the bottom of this for you.
In many cases, these kinds of issues can be caused by a software or configuration issue rather than the hardware itself, such as background processes consuming resources, a Windows update pending, or a driver conflict. We would hate for you to continue experiencing this without us at least investigating whether it can be resolved.
Would you be willing to let us look into this further? If you could share the model name or serial number from the back of the device along with your order details with our support team at eve@fusion5store.com, we'll get someone to look at this as a priority and advise on the best course of action —
We appreciate your patience and we'd genuinely like the chance to put this right for you.
- Team Fusion5
Prompt shipping good communications
Prompt shipping and merchandise as advertised. Very good communications regarding questions I had.
17 februari 2026
Antwoord van Fusion5
Hello Darrel,
Thank you for your positive feedback. We’re delighted to hear that you were pleased with our product and service
We also appreciate your kind comments regarding our communication — providing clear and timely support is very important to us, so it’s great to know this made a difference to your experience.
If you ever have any further questions or require assistance in the future, please don’t hesitate to get in touch
- Team Fusion5
The keyboard case
The case with keyboard is a good case as I use it. It’s thin and light weight and the design is good but wish it had a different mounting for the tablet to be more secured and more viewable angles would be a nice touch. But overall all its a good case.
20 februari 2026
Antwoord van Fusion5
Hello Rod,
Thank you for taking the time to share your detailed feedback. We genuinely appreciate you outlining your experience with the keyboard case.
We understand your comments regarding the attachment mechanism and viewing angles. The current design is intended primarily for stable, desk-based use via the docking connection, and we recognise that this may not provide the level of flexibility or support some users prefer—particularly when working on the move. Your suggestion regarding magnets or a firmer backing is noted, and feedback like this is valuable as we continue to review and improve our product designs.
We’re pleased to hear that the keyboard itself is performing well, but we’re sorry that the overall case design has not met your expectations. If you would like to discuss this further, we would be happy to explore possible solutions with you.
Thank you again for your honest feedback — it helps us improve
- Team Fusion5
Excellent service
Excellent service. I mistakenly ordered a table keyboard twice. The returns service was excellent, as was the communication from Fusion5.
26 februari 2026
Antwoord van Fusion5
Hi Alastair,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you found our returns process straightforward and our communication helpful, particularly in resolving the duplicate order. Providing clear, efficient support is something we place great importance on, so it’s encouraging to know this reflected positively in your experience. We truly appreciate you taking the time to share your comments and look forward to assisting you again in the future
- Team Fusion5
Antwoord van Fusion5
Good Afternoon,
Thank you for your feedback — we’re delighted to hear that your order arrived quickly and in excellent condition. We truly appreciate you taking the time to share your experience. If you ever need any assistance or have any questions in the future, our team will be very happy to help
- Team Fusion5
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