In the photo, the diamonds on the bracelet look bigger, and so does the thickness of the bracelet. It was a pretty design, but when I received it, it was too thin and looked quite fragile, so it seem... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have ordered two necklaces from Gelin diamond and each time the pieces have been beautiful and at a fair price. The shipping was also fairly quick which I really appreciate, I would definitely order... Toon meer
After purchasing a gift for a friend and having a good experience I decided to purchase myself yellow gold and diamond stud earrings that I had been eyeing. I’m so happy I did! They’re beautiful and t... Toon meer
Bedrijf heeft geantwoord
Bought a necklace for my wife's birthday and paid extra for rush shipping. First, wasn't disclosed it was coming from Turkey, second, two days before her birthday it hadn't even been shipped. The ref... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Contactgegevens
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, Verenigde Staten
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4,1
Goed
1K reviews
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Heeft 59% van zijn negatieve reviews beantwoord
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Antwoord van Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear the delivery was fast and that the 16-inch size is perfect for you. Your support truly means a lot to us! ✨
Excellent product and reliable and…
Excellent product and reliable and quick delivery service!. Good quality products. Thank you!
6 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and quick delivery. Your support truly means a lot to us! ✨
The quality was excellent
The quality was excellent, it’s a gift for my daughter, and it came in plenty of time
10 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and that it arrived in time for such a special gift. Your support truly means a lot to us! ✨
Everything was just right.period
Everything was just right.period
I know my grand daughter's will love the items and make their day memorable
9 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind words! We’re truly honored to be part of such special moments and hope your granddaughters love their gifts. Your support means a lot to us! ✨
Great experience
I ordered a bracelet that was too small around the wrist so I contacted them, and their response was professional, helpful, and prompt. Returned and bought the right one with no problems. Nice bracelet.
9 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind feedback! We’re glad we could assist you smoothly with the exchange and that you’re happy with your bracelet. Your support truly means a lot to us! ✨
From the time I placed my order the…
From the time I placed my order the whole process was tops. The price was great. I received my cross bracelet within one week after I ordered it and I absolutely love it. It is so dainty yet makes a statement. Very good quality. Thank you Gelin.
9 april 2026
Antwoord van Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your cross bracelet and had a great experience from start to finish. Your support truly means a lot to us! ✨
Antwoord van Gelin Diamond
Thank you for your feedback. We’re glad you found the pendant unique, and we’re sorry to hear it felt smaller than expected. The design is intentionally delicate, and the exact measurements are listed in the product description to help set expectations before purchase. If you need any further assistance, please feel free to contact us and we will be happy to help.
Very Beautiful Necklace
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been searching for. Words and pictures do not do this justice. I will pass it down to my great granddaughter.
9 april 2026
Antwoord van Gelin Diamond
Thank you so much for your heartfelt feedback! We’re truly honored to be part of such a meaningful piece that can be passed down through generations. Your kind words and support mean so much to us! ✨
Excelente joyería
Es confiable con los productos que he comprado los envían como lo presentan en las imágenes son muy buenos productos, lo recomiendo.
8 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind review and recommendation! We’re delighted to hear you’re happy with the products and that they match what you see in the images. Your support truly means a lot to us! ✨
Ordered a gift
Ordered a gift. Continued to see it was sent. It wasn’t. Tracking when opened showed a label.
An important gift. I’m very upset.
Do not recommend.
I could have gotten something else but was manipulated that it was en route. It was t.
15 april 2026
Antwoord van Gelin Diamond
We’re sorry for the frustration this caused. A tracking number is automatically generated when an order is prepared in the system, which may show as “pre-transit” until the shipment is fully processed. In this case, the order was later canceled as per your request before it was shipped.
If you need any further assistance or clarification, please feel free to contact us and we will be happy to help.
Antwoord van Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with the jewelry and fast shipping. Your support truly means a lot to us! ✨
Quality custom made product, at a great price!
I was skeptical at first about the quality of the item I ordered. When it arrived, I was pleasantly surprised at the quality of the product. This was a custom made charm and it was exactly what I wanted. The whole process from initial order date to receipt of the finished product (in a lovely green box) was less than 10 days. I loved the charm. It is well made and I actually ordered another one to complete my necklace. I will definitely be ordering from Gelin again.
15 april 2026
Review zonder uitnodiging
Antwoord van Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you loved your custom charm and that it exceeded your expectations. Your trust and continued support truly mean a lot to us—we look forward to serving you again! ✨
Broke 2x in 1 week
31 maart 2026
Antwoord van Gelin Diamond
We’re sorry to hear about your experience. Our items are covered by a 2-year warranty, and we offer replacements in cases of breakage. In this instance, you requested a refund, so we provided a prepaid return label and issued your full refund once the item was returned. If you need any further assistance, please feel free to contact us.
Tiniest charm I have ever purchased
Tiniest charm I have ever purchased. I bought a K charm for my son. I had an A already for my other child and it is larger and more prominent. I did not expeect the K to be the same size, but it is so small. I think the charm would pair well with a bracelet or anklet, but not a necklace
30 maart 2026
Antwoord van Gelin Diamond
Thank you so much for your honest feedback! We truly appreciate your thoughts on the size and are glad to hear it may work well for a bracelet or anklet. Your support means a lot to us! ✨
Beautiful charms but very very tiny
Beautiful charms but very very tiny. Wish they could be tad bigger. Fast turnaround.
6 april 2026
Antwoord van Gelin Diamond
Thank you so much for your feedback! We’re happy to hear you found the charms beautiful and appreciated the fast delivery. We truly value your note about the size—your support means a lot to us! ✨
Antwoord van Gelin Diamond
Thank you for your feedback. We’re glad to hear the order arrived on time, but we’re sorry that the size did not meet your expectations.
We always include the exact measurements in the product description, as the photos are taken close up to show the details of the item, which can sometimes make it appear larger in images than in real life.
I am still waiting for my order to…
I am still waiting for my order to ship. I ordered the item over a week ago which was promised to deliver within a few days. I was unable to give the gift in time and had to reach out to customer service for an update. They have shared the item didn't pass quality control checks and are having to re-craft it. No update on receiving the order thus far.
6 april 2026
Antwoord van Gelin Diamond
We’re sorry for the inconvenience caused by the delay. The item did not pass our quality control inspection, and we chose not to ship a piece that did not meet our standards. We informed you of this and proceeded accordingly to ensure proper quality.
The order has since been successfully delivered. If you need any further assistance, please feel free to contact us and we will be happy to help.
I loves it so much looking very pretty
I loves it so much looking very pretty
10 april 2026
Review zonder uitnodiging
Antwoord van Gelin Diamond
Thank you so much! We’re so happy to hear you love it and find it beautiful. Your support truly means a lot to us! ✨
Beautiful necklace
Beautiful necklace. Arrived quick. Very happy with the item I ordered.
1 april 2026
Antwoord van Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear your necklace arrived quickly and that you’re happy with your purchase. Your support truly means a lot to us! ✨
still have yet to receive item i was…
still have yet to receive item i was guranteed by now. in fact it has not even shipped. highly disappointed.
31 maart 2026
Antwoord van Gelin Diamond
We’re sorry for the confusion and disappointment. The order was delayed because the item did not pass our quality control inspection, and we do not ship items that do not meet our standards.
As per your request, the order was then canceled and was not shipped. If you need any further assistance or would like help placing a new order, please feel free to contact us.
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