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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Horrible - how to say - dont touch. It's just abondoned, WordPress plugin gone for months. Support vanished. No answers or help anywhere.

Beoordeeld met 1 van de 5 sterren

We are having multiple issues with Astra. Issue listed below. 1.Cannot download Astra plugin that does not work. 2.Astra seal links does not work. 3.Client got blocked just visitin... Toon meer

Beoordeeld met 1 van de 5 sterren

Sto Provando il loro Firewall / Servizio da qualche settimana e per dare fiducia ho sottoscritto un abbonamento Annuale. Il Loro servizio non funziona...... l'assistenza è p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After considering numerous web Security services, I took the leap and selected Astra's pro service. WOW! Fast. Effective. Professional. Superb. I can't say enough about the speed of which our critic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerbeveiligingsservice
  2. Business to Business-service
  3. E-commerceplatform
  4. Softwarebedrijf

Geschreven door het bedrijf

Astra Security is a cybersecurity SaaS company that provides an AI-powered continuous pentesting platform to help businesses identify and fix vulnerabilities across their web applications, APIs, and cloud infrastructure. It combines automated scanning with expert-led testing to simulate real-world attacks, enabling teams to proactively secure their systems and integrate security into their development workflows.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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Beoordeeld met 5 van de 5 sterren

Massively impressed

Massively impressed with Astra - Easy signup with friendly live chat support from Joy to make it easy, a good price and they were on the job cleaning up a malware infestation almost instantly, with informative feedback all the time from Dylan. Made me feel instantly secure and taken care of. Couldn't recommend them highly enough!

18 augustus 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so much, Mark, for your encouraging words! Our vision is to make cybersecurity a five-minute affair for businesses and to secure them without any ifs or buts. We'll continue to keep on securing your website and provide an amazing support :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent customer service, prompt problem solving, very reliable protection against cyber attacks. Oh and did I mention reasonable price?Definitely recommended!

14 augustus 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Olivia, thank you so much for your encouraging words! We always try to go an extra mile to delight our customers. We'll continue to keep on securing your website and provide an amazing support :)

Beoordeeld met 5 van de 5 sterren

The best service I have ever had

The best service I have ever had, they answer within an hour almost all the time. I came because of a japanese seo hack that I had to my site, they took care of it in no time and made sure hackers never come back again. I added my other website to their security as well. Highly recommended.

14 juli 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Alon, thank you so much for your encouraging words! Astra would keep securing both your websites in times to come :)

Beoordeeld met 5 van de 5 sterren

Why is only 5 stars available ! Astra deserves more

Why is only 5 stars available !
Astra secured our site and we are more than satisfied with the work they done - great and prompt support.
To go that extra mile is what Astra does - we bought an audit of our site and the helped us with the implementations, always ready and helpful.
Thanks a lot to the Astra team for help when we needed it

Christian Glass
CEO
Vetusonline.com

10 juli 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Christian, thank you so much for your encouraging words! We always try to go an extra mile & I'm glad you think the same. Astra would keep securing Vetusonline in times to come :)

Beoordeeld met 5 van de 5 sterren

Excellent customer support, replies in minutes!

Astra saved my wordpress site from the dreaded Japanese SEO hack a few months back. Have used them for my wordpress security ever since and and super happy with their effort to keep my site safe.

The team is always super helpful, super quick to resolve any issues as well as friendly! I can trust them to always give a helping hand when I experience issues with my site

1 juli 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so much Ingrid! You're always friendly and accommodating with us, would keep securing your store :)

Beoordeeld met 5 van de 5 sterren

Excellent product and the fastest…

Excellent product and the fastest service I ever experienced... These guys really know their tools!
I can only recommend ASTRA to protect your website from hackers!

20 juni 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so much Laszlo! Glad Astra could help you with your website's security, we'll continue to do that :)

Beoordeeld met 5 van de 5 sterren

I would like to thank the Team Astra…

I would like to thank the Team Astra for the support they have provided in recovering our website. The support they have offered is even beyond their scope of work also. Hats off Team Astra.

25 mei 2018
Review zonder uitnodiging
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Thank you so much Saneesh! We try to an extra mile to delight our customers, glad we were successful with you :)

Beoordeeld met 5 van de 5 sterren

Awesome team Astra

They are an amazing bunch of people who know what they are doing.. I would recommend them for the security of your website especially like e-commerce.

19 maart 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so much Jagrit! We're glad we could help you :)

Beoordeeld met 5 van de 5 sterren

Amazing product and customer service

Amazing product and probably the best customer service I have ever experienced. Highly recommended!

30 januari 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so much James! We'll continue to keep on securing your store and provide an amazing support :)

Beoordeeld met 5 van de 5 sterren

GET Astra! Stop thinking about it.

We run a family business and our main source of income is our online shop (opencart) - last Monday at around 8pm, our site was hacked (and this sort of thing never happens to you..right?) All our product and category pages were affected. We know enough to get around editing the site etc.. but when this happened, we felt helpless.

Running your own business is stressful, but that evening was madness. We searched around google and the opencart forums and getastra popped up. When we landed on their site, the live chat was online and we chatted to a real human being, Joy (not a bot) - He was great, friendly and helpful. Joy and Dylan made sure our site was secure in a few hours.

We are very impressed with the service and level of professionalism Joy and Dylan showed. They go the extra mile.

One less thing to worry about.. now we can sleep at night, no more nightmares :) They even followed up the next day asking if everything was running ok with the business -> legends.

Once again thank you, Dylan, Joy and GetAstra. You are doing a great job.

Take care,
Jamie

27 januari 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you so very much for this absolutely amazing words Jamie! Our team says thank you to you for being such a supportive and appreciative customer! Astra will continue to keep securing your business :)

Beoordeeld met 5 van de 5 sterren

Unparalleled Customer Service

Helped me when no-one else was able, in the middle of the night I was able to talk to a real person who worked directly with me to fix my issues ASAP. I wish more services were like this. Thanks again!

4 januari 2018
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you Jack! Glad we could help you, we try to keep our support top notch :)

Beoordeeld met 5 van de 5 sterren

Excellent support and service!

Before signing up with Astra, I used cloudbric for a week. My site went down for 24 hours and I was trying to contact support which was very very slow. Finally, it took them 2 days just to email me that all issues were caused by my hosting provider. I just unsubscribed and decided to try Astra.
My experience with this team has been excellent:
- Installation was quick and no issues occured.
- The dashboard is easy to use.
- Chat support is very friendly and always there to help me and answer any questions.
- Everything is being taken care of extremely fast!
- My website is well secured.

Thank you Astra team for the excellent support and service!

30 december 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thank you Maria for giving us a chance! We're glad that you had a good experience, we'll continue securing your website & providing top notch support :)

Beoordeeld met 5 van de 5 sterren

Astra Security is Fantastic

Astra Security is Fantastic. There support chat is excellent.
I first came across Astra a couple of weeks ago when searching the internet reading articles looking for the best and reasonable priced security for my website. Their support chat popped up saying they were available if I needed any help. AlI I can say is thank goodness they popped up because they saved my life. I Signed up there and then. They starting protecting my website and I felt so relieved. I receive emails daily about attempted threats or logins.
I have used other security services is the past but this is far the best because I don't have to do anything except sit back and know that my site is secure.
There support chat is very friendly, helpful and have gone beyond and above to help me.
They are top of my list for recommending.

23 oktober 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

This is really encouraging Jen! Thanks a lot for such amazing words. Words like these keep us going :)

Beoordeeld met 5 van de 5 sterren

Thank you so much Dylan for your …

Thank you so much Dylan for your incredible fast and efficient help.

5 september 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thanks a lot for your wordsTatjana. Glad we could help you, Astra will assure year-round security of your website from now :)

Beoordeeld met 5 van de 5 sterren

Astra's Technical Support is the best I …

Astra's Technical Support is the best I have experienced in my life! Dylan was the incredibly talented Technical Guru we worked with at Astra.

The Astra WAF installation was extremely smooth and fast. The Astra login console is very well designed and easy to use.

I give Astra a Perfect 10!
Needless to say I will be recommending Astra quite often.

John

19 augustus 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thanks a lot for your encouraging words John! Gives us the motivation to keep on providing 24x7 real human support. We'll continue to make your experience even better :)

Beoordeeld met 5 van de 5 sterren

Perfect solution

To extend our membership of the Dutch 'Thuiswinkel Waarborg' organization we received a scanreport with possible risks of our OpenCart website. After comparing different solutions, I deciced to try Astra.

Within hours their protection was implemented and our site passed the rescan without any problems! I want to compliment the Astra team for their quick response and great service.

17 augustus 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Edwin we are glad we could help you extend your membership for 'Thuiswinkel Waarborg' by installing our firewall Astra on your OpenCart store. Thanks for your kind words and Astra will continue to protect your website throughout the year.

Beoordeeld met 5 van de 5 sterren

I had been hit by the japanese text …

I had been hit by the japanese text hack which injected 1000s of bogus URLs on my site. Went to the market leader, sucuri to help and they did their stuff (whatever that was) only to tell me I had no malware. In the mean time google console was flagging huge numbers of bogus internal links per page -10,000 plus. After pulling my hair out for weeks, I stumbled on astra who took one look, charged a very reasonable fee, and got rid of the hack straightaway. Can't recommend them enough. I will be moving to astra when my worthless sucuri contract is up. Many thanks

4 augustus 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thanks a lot the encouraging words Toby. We understand how painful it is to see SEO efforts being effected because of such spam, so we always assure such incidents are dealt with priority. Glad that customers like you appreciate this!

We look forward to keep HomeRemedyHacks secure from internet threats :)

Beoordeeld met 5 van de 5 sterren

Those guys has the fastest support …

Those guys has the fastest support online. So if you need security support you should get in touch with those guys, you will not regret...
Hamit
Etnomat i Sverige AB

1 augustus 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thanks a lot for your kind words Hamit! Glad we could help you :)

Beoordeeld met 5 van de 5 sterren

Trustworthy and Competent Security Professionals

I had been using an Opencart website without any major issues until recently, when the site was subjected to persistent SQL injection attacks, despite having, what I thought was a reasonably secure site.

I subscribed to GETASTRA in the hope that their system would be able to prevent further attacks. The team at ATRA set the account up immediately and it became apparent that the SQL injection attacks were complex in nature. In order to mitigate the problem, it was necessary for ASTRA to implement security mechanisms especially for my store. This was done in just a few hours, and now the site is operating properly again.

The good people at ASTRA kept me informed the whole way, and did not charge anything for repairing and protecting the website.

I can recommend ASTRA totally. Don't wait until you have security issues with your website though, sign up and start taking advantage of their security services.

14 juli 2017
Review zonder uitnodiging
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Antwoord van Webprotect.ai

Thanks a lot Alison. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself, thank you :)

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