Green Pulse Energy Ltd Reviews 

188
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Had a solar installation back in 2023, were very pleased with the whole process. We have just had a new router and were having issues connecting with our Solis inverter. After many hours of trying w... Toon meer

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Beoordeeld met 5 van de 5 sterren

VERY PROFESSIONAL & HIGHLY RECOMMENDED From start to finish this was a very pleasant journey. Nine panels installed on the roof. Solis Inverter 2 x 5KW batteries located neatly in the garage... Toon meer

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Beoordeeld met 5 van de 5 sterren

Problem with Solar Installation 9 years old. Generation erratic after heavy rain. Problem diagnosed with water ingress to connectors on the roof. Problem was expertly fixed by Daryl who also replaced... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Notified us in advance that the installation would start earlier than anticipated. Who doesn’t like that? Did the whole lot in a day, the only hitch was that the guy didn’t have the right cable t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leverancier van apparatuur voor zonne-energie

Geschreven door het bedrijf

Green Pulse Energy for all your Solar Energy Panel Requirements Green Pulse Energy Ltd are a professional, friendly and customer orientated renewable energy company providing quality services from Domestic or Commercial installation of solar PV, Car EV and/or other types of renewable energy systems through to total Off Grid systems. Based in Colchester and working around Essex, Suffolk & Norfolk; Green Pulse Energy is the culmination of experts in the construction and maintenance within the renewable energy industry. Green Pulse Energy provides a multitude of services for customers. These services include maintenance (Commercial and Domestic), Panel cleans, Bird Protection, energy assessments, installation of Solar PV and Electric Car (EV) Charge points, Inverter Error codes, Inverter Repairs, Inverter replacement. Essentially all of the products provided by Green Pulse Energy will save you money on your energy bills and reduce your carbon footprint. The team at Green Pulse Energy have an abundance of knowledge and hands on experience and because Green Pulse Energy is not a division of a wider company the team have the time to dedicate to customers. Whether you're looking at installing and maintaining the standard Solar PV system or you simply want to find out more information on the world of renewable energy please don't hesitate to visit the Green Pulse Energy website. The site has lots of helpful information on the systems Green Pulse Energy fits, blogs to give you tips on renewable energy and even testimonials from previous satisfied customers. Alternatively please do not hesitate to contact a member of our team via email on info@greenpulseenergy.co.uk or telephone 01206 701801 where we look forward to being of assistance.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

188 reviews

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4,6

Alle reviews

(188)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All credit due to Paul Mason who has…

All credit due to Paul Mason who has been brilliant and gone above and beyond. I had Green Pulse Energy install a solar battery system and was more than happy to have additional batteries and panel added a year later. Needed assistance to program charging and Paul was at hand to talk me through the complicated process. Can’t recommend Green Pulse Energy and very knowledgeable Paul Mason enough. Thanks.

6 februari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Ash,

Thank you for your kind words! We're delighted to hear that you had a great experience with your solar battery system and the additional upgrades. Paul Mason truly is a valued member of our team, and we're glad he could provide the support you needed to program the charging system. Your recommendation means a lot to us, and we're always here to help with any future needs. Thanks again for choosing Green Pulse Energy!

Beoordeeld met 5 van de 5 sterren

The Energy Savings process with Green Pulse Energy

I had solar fitted by Green Pulse, installed was a battery and iboost for hot water the speed in fitting all systems was very good. It was set up and got me off grid in the same day. I was impressed when other workers attended from other jobs to help their colleagues get everything done for the day. My Solar package after 2 years still impresses me daily on my savings and Generation money via Octopus who are the best energy provider in the UK. Having hot water without using my boiler is such a saving I'm able to shower everyday for free . Green Pulse have fulfilled my energy needs as well as combining Octopus Energy provider.

12 maart 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Seb,

Thank you for your fantastic feedback! We're thrilled to hear you're impressed with your solar setup, battery, and iBoost installation. It's great to know the system was installed swiftly and got you off-grid in just one day! We take pride in our team’s collaboration to ensure everything runs smoothly. It's wonderful to hear that even after two years, you're seeing significant savings and enjoying the benefits with Octopus Energy. We're glad we could meet your energy needs, and we're always here if you need any further assistance!

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Quote was the best of three and really looked to maximise the potential of the property. Staff were very friendly and professional. The installation was well communicated and delivered on time, with little fuss. The aftercare was excellent with on-going support to help ensure we are tracking our using and reducing where we can.
I would highly recommend Green Pulse to anyone curious about the possibility of solar power in their homes.

1 juli 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Jonathan,

Thank you for the great review! We're thrilled you had a smooth experience with us, from the competitive quote to the timely installation. It’s great to hear our team’s support helped make the transition to solar easy. We appreciate your recommendation and are always here if you need further assistance!

Beoordeeld met 5 van de 5 sterren

Excellent friendly customer service

I have had solar panels from Green Pulse Energy for 15 months. I have just been on the phone asking lots of questions about my energy consumption, exporting to the grid and lots of other issues that a lay person doesn’t really have a working knowledge of. Paul was immensely patient, he answered all of my questions and gave me all of the answers I needed, as well as more information that he thought would be useful. All of this was delivered in a way that I can easily understand and use. He was patient, reassuring and supportive, reassuring me that I was not a bother and could come back and ask as many questions as I needed to. It was lovely to speak to somebody who was clearly very experienced and had a lot of knowledge. Most importantly, he made me feel like a valued customer. I couldn’t recommend the company highly enough.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your kind review! We're thrilled Paul was able to answer your questions clearly and make you feel valued. At Green Pulse Energy, customer satisfaction is our top priority, and we're glad you had such a positive experience. We're always here if you need further assistance. Thanks for recommending us!

Beoordeeld met 4 van de 5 sterren

All working well after 2 years

Despite initially having a few issues where the panels didn’t work, nearly 2 years in all is still working as it should.

28 februari 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your review, we are glad your system is working as expected. If you need anything else, we here to help!

Beoordeeld met 4 van de 5 sterren

Two years of smooth running

Green Pulse installed a GivEnergy Solar, Battery and EV charger system for me, two years ago. I was a little apprehensive at the time because there is no shortage of PV horror stories on t'internet.

The initial experience wasn't perfect. Green Pulse's communication was poor and the installation date slipped several times mostly due to GivEnergy supply problems. Balancing this, Green Pulse were open to changing - without charge - a couple of minor items on my system following recommendations from the engineer that did the detailed survey.

I wonder if the communication issue is being/has been resolved, as I recently received a courtesy call (thanks again, Paul - great to talk to you) to check up and confirm I am still happy.

I'm delighted to report the system has performed faultlessly for the past two years. Thumbs up for Green Pulse - they clearly did screw it all together properly.

A good company. recommended.

31 januari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Robert,

Thank you for your feedback and kind recommendation! We're glad to hear your GivEnergy solar, battery, and EV charger system has been running perfectly for the past two years.

We apologize for the initial communication issues and delays during installation. We appreciate your understanding and are happy the adjustments made by our engineer worked out well. We’ve since been working to improve communication, and it's great to hear Paul’s recent courtesy call was appreciated.

Thanks again for choosing Green Pulse. We're here if you need anything!

Beoordeeld met 5 van de 5 sterren

Always prompt with good service

This is the second time I've used Green Pulse; the first was to install solar panels and batteries, this time, to add two more batteries to the installation. Great service both times, always helpful and prompt. Whenever I've called them with questions, they have always either answered straight away or have called me back with the answer. It's nice to find a company that doesn't fob you off with platitudes and false promises to 'get back to you as soon as possible' ...

20 januari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Andy,

Thank you for choosing us again! We're thrilled you've had great experiences with us. Being helpful, prompt, and transparent is our priority, and we're glad we met your expectations. If you need anything, feel free to reach out—we're always here to help! Thanks for your support!

Beoordeeld met 5 van de 5 sterren

A 1st class solar experience

Moving to Norfolk from Hampshire in 2022, our first major purchase was having solar panels installed and what an excellent decision this turned out to be. The onsite assessment was conducted promptly and very professionally by the representative who ensured he had a full understanding of our needs and expectations. At no stage did we feel pressured into buying more than was needed and within a couple of weeks the installation was completed and we were reaping the benefits of the solar panels- a much reduced electricity bill with surplus energy used to heat the water and reduce our gas usage plus a generous buy back of any unused generation. Our energy costs have significantly decreased and we could not be happier with what Green Pulse Energy have provided and all at extremely competitive prices. A first class service from start to finish that continues to exceed our expectations.

28 januari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Kevin,

Thank you for your wonderful review! We're thrilled that your decision to install solar panels with us has had such a positive impact. It’s great to hear the assessment, installation, and results have met your expectations and helped reduce your energy costs. We’re committed to providing top-quality service at competitive prices, and we’re glad we could deliver. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Notified us in advance that the installation would start earlier than anticipated. Who doesn’t like that?
Did the whole lot in a day, the only hitch was that the guy didn’t have the right cable to join the two batteries together, so he went back to HQ and got the parts to make one himself. Impressive!
Won’t become millionaires from the income but the steady trickle helps offset the electric bill.
Would certainly recommend 😁

1 februari 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Mr Smith,

Thank you so much for your feedback! We're glad to hear that the installation went smoothly and that our team was able to quickly resolve the issue with the cable. It's great to know the system is already helping to offset your electric bill. While it might not make millionaires overnight, every bit counts, and we’re happy you’re seeing the benefits.

Your recommendation means a lot to us, and if you need any further assistance, please don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

An excellent company

We were impressed by their professionalism from start to finish. We got two other quotes and although not the cheapest, their surveyors were the most thorough. The installation was quick and they speedily ironed-out a hitch which could have jeopardised the installation on the day. The electrician also deserves a mention. Their savings predictions have been accurate.

24 augustus 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Stephen,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience from start to finish. We always strive to offer thorough service, and it's great to know that our surveyors, installers, and electrician met your expectations. We're also happy that our savings predictions have been accurate. If you ever need anything in the future, don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Green Pulse 2 years on

Green Pulse installed our PV system two years ago and or experience with them has been all positive. The sales team were very informative, the installation was quick and efficient, it all just works and has reduced our energy bills too!

1 januari 2025
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Andy,

Thank you for your wonderful review! We're thrilled to hear that your experience with us has been positive from start to finish. It’s great to know that the system is working well and helping reduce your energy bills. We appreciate your support and are always here if you need any further assistance!

Beoordeeld met 5 van de 5 sterren

Green Pulse has been very helpful

Green Pulse installed our PV system quickly and without unnecessary disruption. They have continued to support us in managing the system since it was installed. The management app for the PV system has some shortcomings but Green Pulse has been able to work around these to make the setup work as we wanted.

1 februari 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Conrad,

Thank you for your feedback! We’re pleased to hear that the installation went smoothly and without disruption. It's great to know that we've been able to support you in managing your system and work around any app limitations to ensure everything meets your needs. We appreciate your trust in us and are always here to assist you further!

Beoordeeld met 5 van de 5 sterren

Great service following equipment failure.

Had a system installed by Green Pulse in early 2022 which had been working great until the battery developed a fault after a manufacturer firmware update. Manufacturer support didn't really help but Green Pulse sorted out a different battery and inverter with everything installed quickly to get our system running properly again.
Thank you Paul and the rest of the team.

17 december 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your feedback! We're so glad to hear that your system was working great until the issue arose. We understand how frustrating it can be when things don’t go as expected, but we're pleased we could quickly resolve the issue by providing a new battery and inverter. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

Solar panel installation

Green pulse installed solar panels and was a very professional installation. They supported us throughout the process and provided clear information and guidance to completion. Would highly recommend

20 februari 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Adam,

Thank you for your positive review! We're so glad to hear that you had a professional and supportive experience with us. It's great to know that our team provided clear information and guidance throughout the process. We truly appreciate your recommendation and are always here if you need further assistance!

Beoordeeld met 5 van de 5 sterren

Happy to recommend

Installed a few years ago and had one minor problem which was quickly resolved. Communication and service has so far been very good and would be happy to recommend to others thinking of having solar panels installed.

20 december 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your positive feedback! We’re glad to hear that any issues were resolved quickly and that you’ve had a good experience with our communication and service. We truly appreciate your recommendation and are always here to assist if you need anything in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service from Green Pulse…

Excellent service from Green Pulse Energy, from the quotation, information and install. Excellent team doing the install of our Solar Panels, batteries, inverter and the electrics wiring, very neat and tidy

21 december 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Gerry,

Thank you for your kind feedback! We're delighted to hear that you had an excellent experience with Green Pulse Energy from the quotation through to installation. It's great to know that our team provided neat and tidy work while installing your solar panels, batteries, inverter, and electrics. We truly appreciate your support and are always here if you need further assistance!






Beoordeeld met 5 van de 5 sterren

Efficient company

Efficient company - installation done on time and as to our specification. Staff were friendly and helpful. Whole process went smoothly from consultation to finish.

18 december 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Emily,


Thank you for your great feedback! We're so glad to hear that the installation was on time and met your specifications. It's wonderful that our team made the process smooth and efficient for you. We truly appreciate your support and are always here if you need anything else!

Beoordeeld met 5 van de 5 sterren

Great Company

I have dealt with a number of 'renewables/green' companies and Green Pulse are the best- by a very long way. Great customer service. As a customer you couldn't ask for more.

14 augustus 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Frank,

Thank you for your wonderful feedback! We're thrilled to hear that you consider us the best in the industry. Providing top-notch customer service is our priority, and we appreciate your kind words. We're always here to help!

Beoordeeld met 5 van de 5 sterren

solar panels and battery

Had solar panels and battery fitted in October 2022, from the initial quote and planning applications to the council to the fitting, green pulse kept me fully informed and couldn’t fault there work. Very competitive on price and the Givenergy system is great quality.

31 december 2023
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Hi Stephen,


Thank you for your kind feedback! We’re so pleased to hear that you had a smooth and positive experience with Green Pulse Energy from start to finish. It’s great to know that our communication kept you fully informed and that you’re happy with both the pricing and the quality of the GivEnergy system. We appreciate your support and are always here if you need any further assistance!

Beoordeeld met 5 van de 5 sterren

Happy to recommend Green Pulse Energy…

Had my system originally installed by Green Pulse in December 2022. Very happy with all aspects of the process, both planning and installation, and was especially impressed with the friendliness, professionalism and diligence of everyone I spoke with, especially Jacqui and Craig. You can also tell a lot about a company by the way they react to a problem after you've paid them. I had a small issue post install which Green Pulse sorted promptly and without any quibbles. Would happily recommend them to others considering solar.

Two years on since installation and everything still operating brilliantly, which is testament to Green Pulse's original work.

17 december 2024
Review zonder uitnodiging
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Antwoord van Green Pulse Energy Ltd

Thank you for your thoughtful review! We're so glad to hear that you were pleased with the entire process, from planning to installation. We believe that post-installation support is just as important, and we're happy we could promptly resolve the issue you experienced.

It's fantastic to hear that two years on, your system is still running smoothly—this really reflects the quality of our work. We truly appreciate your recommendation and are always here if you need further assistance!

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