From start to finish, every member of staff at the Rugby branch of Heart of England were kind, considerate and compassionate. It was such a difficult time for us a family yet everything was handled... Toon meer
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From start to finish of an obviously emotional time heart of England co op funerals have been amazing. In the main we dealt with Jordan who listened and advised my brother and I throughout the entire... Toon meer
We used the Co-op for my husband’s funeral. From start to finish the team were absolutely brilliant, all our wishes were done with consideration, initially we made contact with Olivia who listened an... Toon meer
Bedrijf heeft geantwoord
We would like to thank Sam and the entire team for their guidance and help. We cannot praise everyone there enough for their calm presence and patience whilst taking us through the most heartbreakin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Heart of England Co-op Funerals has always been committed to providing client families and their loved ones with the best possible level of care and support during a difficult time. Our colleagues are professionally trained to the highest standards. They understand the needs and feelings of the bereaved and the importance of spending time helping families to plan a funeral that truly reflects the life of an individual. In order for us to maintain the highest level of quality care and to continue improving our services, we have created five commitments that we will follow rigorously and strive to live up to ... #1. We’re available 24 hours a day, 7 days a week, so you’ll always have someone to talk to. #2. Every step of the way, we’ll explain all the options available to you. We’ll give you all the time you need to feel confident about making the right choices for you. Together we can create a completely unique and personalised service – the way you want it to be. #3. We will listen carefully to what you and your family want and offer a complete choice and flexibility in your arrangements. #4. Throughout, we’ll keep you fully informed of exactly what you can expect from us. All our documentation will be written in plain language and our estimate will outline charges in a fair and straightforward way. #5. We know our service can only be as good as the people who look after you and your family. That is why we continually invest in our people to provide a professional, respectful service. We ensure that our people have access to regular and ongoing training and accredited professional qualifications and we only recruit people who can demonstrate the behaviours required in our business.
The National Association of Funeral Directors
Code of Practice
We are proud to be members of the National Association of Funeral Directors (NAFD), who are the largest and most inclusive representative body for the UK funeral profession, the NAFD supports its members in delivering high standards of care for those who have died and provides bereaved people with information and assurance to help them choose a compassionate, professional and experienced funeral director that they can trust.
Established in 1905, the NAFD represents the entire spectrum of funeral directing businesses, including independent and family-owned firms, co-operatives and major funeral groups, NAFD represents more than 4,100 UK funeral homes, as well as international firms and suppliers to the sector – providing advice, advocacy, education and support to help them meet the highest professional standards.
Contactgegevens
Whittle House, Foleshill Enterprise Park, Courtaulds Way, CV6 5NX, Coventry, Verenigd Koninkrijk
- 02476254859
- headoffunerals@heartofengland-coop.co.uk
- heartofenglandcoopfunerals.co.uk
4,9
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3K reviews
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Kenpas highway Coventry staff were very…
Kenpas highway Coventry staff were very kind and helped us with everything. Outstanding service from Janet and Joyce.
12 augustus 2026
Antwoord van Heart of England Co-op Funerals
Dear Carol,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Janet and Joyce.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Jules and her team along with Barbara…
Jules and her team along with Barbara Wallace, supported and guided us through the funeral process with great empathy whilst we were grieving. It provided great comfort to us as a family to know that Mum was being well cared for through this process. Thank you.
8 augustus 2026
Antwoord van Heart of England Co-op Funerals
Dear Sandra,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Jules and Barbara.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
with all the meetings I had with the…
with all the meetings I had with the team at the co-op I was treated with compassion, friendliness, and patience. (Patience especially when getting the order of service to how I wanted it).
Because they listened and the small details they added like wearing green ties because of the irish connection the funeral went exactly how I wanted it. A big thankyou to all concerned for making what was a very distressing time a lot easier to deal with
6 augustus 2026
Antwoord van Heart of England Co-op Funerals
Dear Sylvia,
Thank you for taking the time to leave us your kind words of feedback.
I am so glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Having made my decision what I wanted
Having made my decision what I wanted, and spoken to the family, I proceded to see which company would carry out my wishes to my satisfaction. I read all of the advertisement the only one that stood out was the
CO OP, on making my appointment to see them and complete the arrangements my choice was correct, l
now feel confident my wishes will be carried out professionally
1 juli 2026
Review zonder uitnodiging
Antwoord van Heart of England Co-op Funerals
Dear Geoffrey,
Thank you for taking the time to leave us your kind words of feedback.
I am so glad that we were able to be of service to you in supporting you to create a funeral plan that includes your specific wishes.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
The funeral director was very…
The funeral director was very professional and understanding. She helped guide us through a difficult time and everything went without a hitch. We were very pleased with the wicker coffin we chose and the flowers were beautiful
27 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Allison,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
We would like to thank Paula from Ansty…
We would like to thank Paula from Ansty Road Coventry and Diane who visited our home to help my husband and myself decide on our funeral plans. Not an easy task but was made easier for us by Diane’s care and compassion. She made us feel at ease and comfortable to discuss what we both wanted. The paperwork was all completed for us and we were happy knowing that our wishes were now in place. Couldn’t recommend them more highly.
23 juli 2026
Review zonder uitnodiging
Antwoord van Heart of England Co-op Funerals
Thank you so much for taking the time to leave us your kind words of feedback, and in particular your kind words about Paula and Diane, I am so glad that they were able to be of service to you and your husband.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Heart of England Co-op funerals handle…
Heart of England Co-op funerals handle all the arrangements sensitivity and care. they were mindful of our situation and feelings, limiting any extra stress we had to handle.
28 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear David,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Fantastic staff
Fantastic staff, very attentive made sure my husbands funeral was an exceptional send off.
31 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Suzanne,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Everything happened as planned
Everything happened as planned, and as far as I am aware there were no mishaps. We were very well looked after from first entering the office to arrange the funeral to being dropped off for the wake. Thank you very much
16 juli 2026
Antwoord van Heart of England Co-op Funerals
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent.
From the very first phone call,throughout and up to my father's service i cannot praise enough everyone that i dealt with. In particular I wish to thank Karen Cafearo and the Celebrant Tracie Bloor who both showed me and my family such kindness and compassion. The service delivered by Tracie was absolutely beautiful and much appreciated. I would not hesitate to use this company and Tracie in the future. Many thanks.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Heart of England Co-op Funerals
Dear Aleita,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Karen and Tracie.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Exemplary Service
We would like to thank Sam and the entire team for their guidance and help. We cannot praise everyone there enough for their calm presence and patience whilst taking us through the most heartbreaking time of our lives.
Sam was great with everything, including himself and the team wearing sky blue ties to match our request for mourners to wear sky blue.
We would highly recommend HoE Co-op Funeral Services.
24 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Alison,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Sam and the rest of the team.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent service at Nuneaton
Excellent service at Nuneaton, very nice and supportive employees
16 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Mr Mander,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Outstanding service very well cared for…
Outstanding service very well cared for nothing was to much trouble
28 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Mandy,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Exceptional Support
I cannot thank Jordan enough for everything he helped me and my sister through when we lost our mum, myself especially. From the first meeting with him all the way through the process to the day of her funeral, Jordan was helpful, understanding and had a good sense of humour especially when we would either ask or say something bizarre. I appreciated his help so much leading up to the last few days when I was panicking that I had missed things, he was very reassuring that everything was fine. And they were! On the day of mum's funeral Jordan and Beth were amazing, on the way to the Crem and on the way to the wake, very professional but relaxed and friendly too.
I would highly recommend Jordan and Beth to any family needing their support.
21 juli 2026
Review zonder uitnodiging
Antwoord van Heart of England Co-op Funerals
Dear Alison,
Thank you for taking the time to leave us your feedback, and in particular your kind words about both Jordan and Beth.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
I’m so glad I chose them
I’m so glad I chose them. Very friendly helpful caring and supportive when I needed their advice and understanding 10 out 10.
Thank you
19 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Richard,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
The staff are truly caring The process…
The staff are truly caring The process is not complicated and your guided every step of the way Highly recomend
24 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Pauline,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Great service
Thank you to all, the CoOp has helped our family over the years for family funerals and each one has been dealt with love and compassion, nothing is too much trouble and always so accommodating
24 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Andrea,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excelent
Jenny was excellent and very professional definitely recommend Heart of England co-op
22 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Julie,
Thank you for taking the time to leave us your feedback, and in particular about Jenny. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Michelle did everything she possibly…
Michelle did everything she possibly could to ease the process of sorting my husband's funeral with careful consideration and compassion. Even coming in on her day off so that we could have a viewing with my husband before his cremation. Thank you so much Michelle and the extra tissues and hugs were very much appreciated too.
Emma looked after us on funeral day and again with professionalism and compassion.
Thank you Heart of England for everything professional and caring from start to finish
23 juli 2026
Antwoord van Heart of England Co-op Funerals
Dear Mrs Brown,
Thank you for taking the time to leave us your feedback, and in particular your kind words about both Michelle and Emma.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Antwoord van Heart of England Co-op Funerals
Dear Scott,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
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