Herbalize Store Reviews 

They're not the fastest in delivery but they are super quick at answering customers. Also, I received a nice little extra gift with my last purchase. Much appreciated! I wouldn't have written the review otherwise. Reliable company and great product range.

I like this store as they offer some great products which are often discounted
I don't like the referral scheme though.
I referred a friend who bought a Pax 3 and I was sent a £15 voucher
I tried to use it to buy a grinder but at checkout, I was told I couldn't redeem the voucher for that product but there is nothing in any of the correspondence I have received that details what it can be spent on so it seems a little bit scammy!
I also emailed the site about this but I received no reply.
Good products, poor referral scheme and customer service

Already written a poor review about these guys and they keep bombarding me with more emails asking me to leave a review. Avoid herbalize if you want a simple stress free shopping experience

Good service and good product. 👍

👌👍😎😎😎😎😎😎😎👍👍👍👍👍

*Late review, item ordered Nov. 2021, so you can't use "setting up new premises" as an excuse.

Review: Ordered a vape device. After about a week I hadn't received a shipping confirmation or tracking details on AfterShip, so I e-mailed to ask about the order, to be told it's out of stock, and was offered a refund or credit. Opted for the refund so I can take my money elsewhere.

Not very professional to not bother to inform the customer that an item they paid for is out of stock. I had to make the initial contact, but they do respond to e-mails, so they get 2 stars for that.

Ordered a Pax 3 from this site and was promptly notified that due to my order being kept at a non UK warehouse the delivery time may be longer than expected. The device got to me a few weeks later, in perfect condition. I was happy with the service from this site. Appreciate the offers that this site has on a lot of the time.

Great service

Great products and prices as well as a very prompt delivery service.

AVOID AT ALL COST …Terrible experience with this company, string you along with lies. Was told my order would be dispatched within 5-8 working days then to be told almost 3 weeks later that my order was out of stock and that they had received the wrong one!! Even though they said it had been received days earlier and it would be on its way to me. Total waste of my time, Spend your money elsewhere and save yourself the hassle of dealing with this company.

Very responsive and friendly customer support, helped with any queries I had. Top quality products. Highly recommended 10/10

I waited over 20 days a never received item received email saying it has been discontinued when I don’t understand why that is considering it’s a new product I don’t think I’ll be recommending them after wasting my time if I could I would of given them no stars I’m glad I paid by kalarna seems like their service is a bit shady do not order from these people if they are going to lie about a product it makes you think and the funny thing is there still advertising the product which was a Ariza air2 vape which is a new product???

Well packaged came quick. The product is the best ive ever used, consistent in heat and amazing vape. Very satisfying. Highly recommend and worth every penny.

I have a disability and need a vape for my prescription, I spent £200 and received nothing, no tracking information, no response to my email, literally nothing. I ordered my vape on the 23rd and I’ve had to be without my medication for a week as one one of the terms (of the medicine) is that you cannot smoke. I understand that there are delays, but I’ve not even been sent a confirmation to say it’s on its way, even after a week? And it’ll take ‘5-8 business days’ after it’s started to be shipped so I’m going to have to wait three weeks minimum for something I need for my actual health. I’ve had to buy another cheaper vape using a different site called vape elevate and it’ll arrive Tuesday. I used Klarna and my credit card for my purchase bc I was suspect about Herbalize so I’ll be putting in a dispute when I’m not so unwell. Please don’t use this company,

Great products and excellent service 😃😃😃😃

Bought the DaVinci IQC and it’s fantastic. Easy to use once you’ve read the little booklet that comes with it, used all the features and some good options for different situations. Great product seems really good quality and comes with a 5 year warranty.

Would recommend

Great stuff
Well done

This pax grinder was heavy, in a good way, uber sharp teeth. Very speedy delivery.
What a great first buy. In love with grinder, such quality. Really sturdy, smooth action. Looooove it! 5 stars Indeed. Cheers! ❤