Infinityleathers Reviews 

Bought a pair of boots and the zip had broken. Returned them (and paid for the return) to either be fixed or replaced. Fast forward 5 months and I’m still chasing them. Don’t trust this shambles of a company they lie and lie and string you along. They said they issued me a refund because they got lost in the post back to me but then 2 weeks later posted using the same tracking. Ridiculous.

I placed an order then read reviews. Initially I thought oh dear Ive made a mistake. I cancelled my order and requested a refund. After a little confusion, the cancellation and refund, was a complete success.
I have definitely had a positive experience, and proof not all reviews mean its happened to everyone.
No one has a perfect set up

JUST RECEIVED MY AVIATOR LEATHER JACKET AMAZING JACKET FITS PERFECT DONT UNDERSTAND THE BAD REVIEWS DELIVERY NEXT DAY THANKS SO MUCH

I purchased a leather jacket from them via Debenhams for my wife. In under a year the collar had started to lose its colour, leaving light patches that were very noticeable. My wife contacted them direct and at first emails were answered but nothing was being done. In end she phoned spoke to Imad who said she should send the jacket back. She asked for the postage to do this as there was obviously a fault with the dying of this jacket. Photos had been sent. Heard no more. Saw the comments on trustpilot and felt she could not trust sending the jacket back as she would lose it altogether. The quality of this jacket is not fit for purpose. You don’t expect to have the colour coming off.
Very good at sounding as though they will rectify a problem, but not good at putting it into practice.
Not a company to be trusted.

Please don’t waste your money purchasing from this company. I purchased a suitcase, via Debenhams, from this company for our holiday in August. From the start we had issues with the poor quality of this product. Wheeling the suitcase through the UK airport one of the sets of wheels started to jam and we ended up pulling it on 2 sets. On packing to return the zip came off the internal compartment, the zip on the outside was damaged while travelling home and a large crack appeared. Not what you’d expect from a brand new suitcase! On return home I complained, via Debenhams, and asked for a refund as the quality of the product is so poor. Almost 4 weeks later I am no further forward in getting my refund. Debenhams are just as useless - taking days to reply to emails and only acting as the ‘middle man’. If I could rate this company (and Debenhams) zero stars I would.

Part of debenhams. Avoid infinity leathers and debenhams at all cost. They do not refund and say they have not receved items More or less they rob your money. Just look at there reviews. Going to make sure they won't be trading soon. Fed up thieves

Awful company
Ordered some boots that didn’t fit or look like the images and returned the item, told item hasn’t been received even though tracking shows delivered and proof of delivery, having to now seek legal action I would highly recommend to anyone avoiding this company they will scam you

Faut commander une casquette en cuir bleu vous la recevez en cuir verte le cuir n'est pas très bonne qualité mais la fabrication est faite en Turquie et l'envoi est fait en Espagne casquette qu'ils ont dû acheter 10 € et qu'il revende 46 € commander sur Amazon éviter de vous faire avoir

Orderd some boots they were to small , I had to pay 10 pounds to return them , it is now 23 days after the tracked and signed package was delivered back to them and they keep saying well we refunded u , I have received no refund ,I'm now waiting till its 8 weeks so I can contact the ombasman,do not order from then they are scum

Do not recommend. Returned a £200 pair of boots for the company to attempt to say they hadn’t received them. I had picture and signature proof. Having to contact the bank to get my money back.

Brought via Debahams website, after the first trip out with my suit case, I've been told it was due to misuse that it's broken. The handle come off why lifting it into the car. Not over weight! How is this miss use. Debahams and infinity lether have both told me there is nothing they will do! Shocking!

I recently purchased 3 suitcases from this awful company
On my 1st trip abroad 2 of the wheels broke off.i have been trying for 3 weeks to get this problem resolved. Firstly to be told that the wheels should have been removed before the flight (which is absolute Rubbish) .I have now been told they will not be doing anything regarding the faulty wheels. Absolutely disgusting.

Awful company to deal with

Took order but then I didn't hear anything about shipping. I called twice and emailed, eventually came back saying it was out of stock

Was promised a refund 2 weeks ago, now not responding to my emails.

Avoid avoid avoid

The customer service is amazing, I bought a nice trench coat and it fits me so well, stylish and cozy. They helped me to find the correct size to avoid returns and even recommended me a pair of trousers to match. 100% recommended.

I recently purchased a leather jacket from Infinity Leather, and I have to say I'm thoroughly impressed.It's stylish, well-made, and clearly built to last. I highly recommend giving Infinity Leather a try.

Bought a pair of New Rocks, the delivery was fast and the customer service very responsive for any questions.

I had a great experience with Infinity Leathers.

I ordered 11 suits for my wedding from this shop. The suits arrived on time and I was kept informed of the status the entire time. The suits were of excellent quality, and were cheaper than I could find elsewhere.

I had to exchange several suits for other sizes (as my groomsmen didn't seem to be able to measure themselves), with some suits being exchanged multiple times. I always got great customer service from Infinity Leathers (and in particular Tayyab), both via email and phone.

They would despatch the new suits very promptly, and were very flexible with returns/exchanges. Where a refund was issued, this was done promptly and without question. I even visited in-person once in London and experienced great service there too.

I would definitely recommend this shop for the quality of the products, speed of despatch/delivery (I was a very last-minute groom....) and exemplary customer service. Thanks!

I bought 2 infinity case both wheels would stick when I tried to retract handles down one of the cases wouldn’t go down so had to break off as flight wouldn’t take case in on arriving home the other case has done the same. I contacted Debenhams and they told me infinity leather said it wear and tear after 3weeks avoid buying these case

We bought a suitcase from Debenhams and while checking in at the airport the Wheel came away from the rivetts. On return from holiday we contacted Debenhams as it is faulty and not fit for purpose. Debenhams referred us to the supplier, who said this was airline damage. This happened before the bag was checked in at the airport. It came with a year warranty but neither Debenhams or Infinity will take responsibility for their poor quality product which is not fit for purpose! Avoid!!!!

Don’t order from here!! I purchased a suit which cost £105 and it arrived but was too small. I returned the suit exactly how I received it and waited days on any update on refunds in which I had to contact them for this. They stated that a security tag wasn’t present when returned so they don’t refund. I have a suit that doesn’t fit and out of pocket £105. Please think before purchasing with them. Wouldn’t want this happening to anyone else.