Innofinity Worldwide Reviews 

1.237
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 4 van de 5 sterren

I deal with Innofinity from few years, they have very competitive price , surely pay more then apple , they are very quick too from when they receive the item in max 12-24h they test and pay you.... Toon meer

Beoordeeld met 5 van de 5 sterren

Sent three individual old phones to several companies, and Innofinity beat them all.. Don’t waste your time Musicmagpie, or Envirophone - their offers were cheeky in comparison (less than 50%!). I... Toon meer

Beoordeeld met 5 van de 5 sterren

Sent a number of (very) old iphones that i was going to dump - postage was free - prompt reply and kept me informed - ok, the price dropped a little bit from online estimate but I think that is to be... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam - do not use. As others have said - was quoted £90, they received the item and revised the offer to £40 because it was heavily scratched. I genuinely felt gaslit and as though my watch must have... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Geschreven door het bedrijf

We are an e-commerce business which trades primarily in mobile phones. iPhones have been our speciality for the last three years and we pride ourselves in our expert technical and industry knowledge.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(1.237)

332 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent communication, quick turnaround and prompt payment - that was greater than the amounts offered by larger companies. Would 100% use again. Thank you!

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fair, courteous & efficient

I decided to sell my old Apple Watch but had failed to disconnect it from my Apple account. Communication with this company was first class and they helped me through to put right my mistake. They were patient, courteous, very fair, and I will certainly use them again.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional Company

I find this company to be very professional and quick at processing my sales.
Great communication and have already recommended to friends and family.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

After a poor experience with another company, Innofinity were great. Fast and clear communication and quick payment turnaround.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t believe the price advertised

Don’t believe the price advertised on the website, even if your phone is in excellent condition! Unless you've never charged the phone they knock money off for battery depletion and it’s a big amount they knock off my price went from £80 to £25!!

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Sent my Apple Watch Ultra last week and…

Sent my Apple Watch Ultra last week and was due £225 for it. Mike came back to me to say that after a 10min battery check the battery had apparently drained 8%. This was a tad unbelievable because I wore that watch daily and would notice such a drop.

They offered me £110 which I rejected and asked for it to be returned un tampered. My offer then was increased £20 which I rejected too. Got a further offer of £150 which I took, but this was only down to necessity and it was lowest offer I would’ve took. Mike was a nice chap but I’d be weary of sending items you think you’ll get top prices on.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed to change my iPhone7

I needed to change my iPhone7, as most of the apps I used needed iso16 or above to run. But I didn’t want to get into a long contract, so looked for a refurbished one and found Innofinity Worldwide. There were options as to memory size and colour, and the cost was very reasonable.
The phone was dispatched the same day and I was kept updated with delivery and it arrived 48 hrs later. The phone was in perfect condition, with very little noticeable wear and tear.
I transferred my iPhone 7 sym without any problems. I would highly recommend this company to anyone looking for a replacement phone.
Thank you guys, I am so happy with my new phone.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience.

Bought and sold a number of phones over the years with Innofinity,

They are always professional and their prices are very good for selling and competitive for buying.

They are the ones I always go to first.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth experience

Smooth experience from when I first clicked on their website. Everything explained clearly and communication effortless. Would highly recommend to anyone trying to get something back on their pre owned devices.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast payment

So i sold my samsung s26 ultra that i bought outrightly to Innofinity. On receipt, they offered £500 which was lower than the price i sold them for because their "checks" flagged the device as high risk as it was deemed to be under contract/finance.

I had read reviews before hand and i forsaw this coming. I replied to their email and attached my invoice from samsung, an email that my trade in has been completed and a screenshot of my bank receipt to samsung. Full payment agreed was immediately sent.

Giving them 4 stars because their "checks" seem dodgy.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been using Innofinity Worldwide For a While Now

I’ve been using Innofinity Worldwide for a good few years now, mainly for trading in old devices whenever I’ve upgraded, and I honestly can’t fault them.

The first time I used them I wasn’t really sure what to expect, but it all went pretty smoothly. Got a fair price, instructions were simple, and everything was processed without me having to chase anything. Since then I’ve gone back every time I’ve had something to trade in, and it’s been the same experience each time.

What I like is that it’s just easy. You send your device off, you’re kept updated, and payment comes through when they say it will. No awkward back-and-forth or surprises. Over time that kind of reliability is what’s kept me using them.

I’ve had a few different devices go through them now, and every time it’s been straightforward. It’s rare these days to find a service that doesn’t overcomplicate things or try to change the deal halfway through.

I don’t usually bother leaving reviews, but after using them for this long I feel like it’s deserved. Keep up the good work!

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Massive difference between original offer and second offer after assessment

I was offered £210 by Innofinity for my iPhone 12 Pro Max while Back Market offered £120. Not surprisingly, I went for the higher offer. No problem with the return, but the company then informed me that the battery had failed a test and the phone was assessed as "poor" with a revised offer of £90. I have previously dealt with Back Market and always received the estimated value and I pointed this out to the (very civil) Mike. He promptly came back with a better offer of £110 which I accepted.

Payment was almost instant, so no complaints there. But I have since checked on Trust Pilot and found others with similar stories. I will not use Innofinity again and will probably accept the more honest assessment of Back Market. even if th offer is much higher from Innofinity Thanks to Mike at Innofinity for his prompt and seemingly caring feedback. A professional snake oil salesman if there ever was.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I've sold a few phones through this company before and have always received consistently good service. They are quick to respond and I am always kept informed throughout. The money always arrives promptly. Definitely recommend.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend

I had a iPhone for 6 years, the majority of which I didn’t have a case even though I am very clumsy! Essentially, my phone was heavily damaged and the back of the phone was covered in cracks in the glass, one going right through to inside of the phone. The screen also had a crack. Understandably, Apple weren’t interested in a trade in to help with buying a new phone and I had resigned myself to thinking I would just have to recycle it. Thankfully, I found this site. I was honest about the damage and they quoted me £30! Considering I was going to give this away I am very happy to actually get something for it. All I had to do was package it as the postage was paid for and Royal Mail even came to collect it from my home. Innofinity have reviewed the phone quickly and sent the £30 immediately. I am very happy and will definitely use this company again.

26 juni 2026
Review zonder uitnodiging

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