Insure & Escape Reviews 

3.200
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Breath of fresh air, The phone was answered very quickly, the lady fully understood everything I asked, and gave me clear concise answers. All my questions were answered to my complete satisfaction.... Toon meer

Beoordeeld met 5 van de 5 sterren

I took out a policy online and realised I’d missed a medication from my medical declaration. I called up and spoke to Christian. He checked with a colleague regarding my query. The HRT medicati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Needed to add a medical on my insurance. The person was very friendly and to the point with his questions. Best of all there was no costs involved like my previous insurance who charged me £7.50. Now... Toon meer

Beoordeeld met 5 van de 5 sterren

I called to update a change to my wife’s medical circumstances on our holiday insurance and Susie made the whole process easy and straightforward while also providing additional information that my be... Toon meer

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij

Informatie afkomstig van verschillende externe bronnen

We’re an online travel insurance specialist. Our objective is simple, to provide a high-quality travel insurance product that will enable customers to travel with peace of mind. We aim to offer some of the best value products and allow customers to customise their policy in a matter of minutes. Our customer service team is friendly, helpful and dedicated to answer any queries you may have. So why wait? Get your quote today and let us give you peace of mind.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(3.200)

163 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Dikra was excellent

Dikra was excellent, both friendly and professional.
The whole process of updating medical information was straightforward.

29 september 2026
Review zonder uitnodiging
Logo Insure & Escape

Antwoord van Insure & Escape

Thank you for reviewing our services, we’ll pass your feedback onto Dikra to let them know you are happy with the service they provided.

Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.

As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our Plus Accounts to provide extra benefits to our customers and I wanted to take
this time to remind you what is available to you. Our Plus Accounts are about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits
regardless if you purchase again from us.

The benefits include:

Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,Waitrose, Sainsbury’s, Tesco etc).

Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family.

Up to 20% off any insurance you take directly from us.

Already a member? We hope you are enjoying the Plus benefits and, we wanted to remind you that you can invite friends to the Plus Accounts, they will get 15% off any policy they buy from us and,
immediate access to the Plus benefits!

You can access the Plus account at https://www.insureandescape.co.uk/

Beoordeeld met 5 van de 5 sterren

Quick, efficient and courteous

Quick, efficient and courteous service. Jesse made the process of extending my policy very easy. Thank you

29 september 2026
Review zonder uitnodiging
Logo Insure & Escape

Antwoord van Insure & Escape

Thank you for reviewing our services, we’ll pass your feedback onto Jesse to let them know you are happy with the service they provided.

Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.

As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our Plus Accounts to provide extra benefits to our customers and I wanted to take
this time to remind you what is available to you. Our Plus Accounts are about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits
regardless if you purchase again from us.

The benefits include:

Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,Waitrose, Sainsbury’s, Tesco etc).

Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family.

Up to 20% off any insurance you take directly from us.

Already a member? We hope you are enjoying the Plus benefits and, we wanted to remind you that you can invite friends to the Plus Accounts, they will get 15% off any policy they buy from us and,
immediate access to the Plus benefits!

You can access the Plus account at https://www.insureandescape.co.uk/

Beoordeeld met 5 van de 5 sterren

Reassuring …

Having twisted my ankle the day before my holiday i went to A&E to get it looked at. Worried if there would be repercussions with my insurance i.called Insure & Escape spoke to Bradley and explained what had happened and that it wast bone damage just ligament and tissue. He quickly reassured me it wasnt a problem and that an email would be sent. It arrived and like my initial experience found it all to be easily understood and navigable. Once again 10/10 to I&E.

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt and very helpful service…

Prompt and very helpful service resolving my issue quickly. This was my first contact with Insure & Escape and it has given me reassurance and confidence in using this company

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied customer

Customer service knew exactly what I wanted to do, guided me through the process efficiently, outcome was a prompt, effective change to my policy and a satisifed customer.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I spoke to Dikra about my wife's health…

I spoke to Dikra about my wife's health issues after a stay in hospital, she was very clear and helpful. It was reassuring to be told how to keep them informed before having to make a claim. Took a while to get through the press this that and the other.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful, efficient, responsive

As a ‘senior’ with medical conditions, I had received several outrageously expensive quotes from comparison websites for a forthcoming trip. I called Insure & Escape after having conducted an extensive search and reading several positive reviews. In my case, I dealt with a representative named Diexter. Diexter was courteous, professional and patient with the many questions that I had. He took the time to explain everything that I had questions about and ensured that I understood the specifics of the various policies being proposed. Ultimately, I was offered a policy that met my requirements for a price much cheaper than other providers - and I received a 10% discount! The paperwork was sent immediately and the company informed me that I have a 14 day cancellation period. I am generally very thorough and cautious in my business dealings but felt confident that I’d made a good decision thanks to Diexter.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to set up travel insurance

Easy to set up travel insurance, i got the cheapest quote with insure and escape with with a few medical declarations, ineven missed one one out and phoned up it was sorted and paid within a few minutes, I'll definitely be using them again! Ive download the app to make things easier, highly recommended, staff are friendly and helpful 😀 thank you 😊

18 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good

Call handler Nicky was efficient friendly and helpful. She advised which product I needed at the lowest price.10/10

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got straightforward answers to my…

I got straightforward answers to my questions in simple English. What needed to be changed was done immediately and reviewed with an email during the call. Next steps were outlined clearly. By the rnd of the call I felt reassured.

14 september 2026
Review zonder uitnodiging

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