Our first experience of booking with Just Go Holidays was excellent. Heidi was lovely to talk to and guided us through the booking process explaining everything clearly and adding some of her own pers... Toon meer
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Lees wat reviewers zeggen
My cousin & husband wanted a brochure when looking to join us on this holiday BUT because they live in the Isle of Man Just Go refused to send them a brochure. Why, when you were guaranteed nearly £... Toon meer
Bedrijf heeft geantwoord
I phoned the day before I actually booked to find out availability and exact location of my local pickup. The lady was very helpful and advised booking soon if I was interested as single rooms are boo... Toon meer
Bedrijf heeft geantwoord
We had an amazing 5 day break including 3 hotels which was quite tiring but the hotels were all amazing ..great food spotlessly clean perfect We were taken around by a great driver (Dave) punctual a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Just Go Holidays
Geschreven door het bedrijf
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Geschreven door het bedrijf
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contactgegevens
1st Floor, 111 High St, GL50 1DW, Cheltenham, Verenigd Koninkrijk
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4,4
Uitstekend
22K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Just Go Holidays
We are so pleased to hear that you enjoyed staying at our hotel, exploring the great excursions, and taking in the beautiful surrounding views. Thank you for taking the time to share your lovely feedback!
Yorkshire holiday
We enjoyed the hotel-Corn Mill Lodge, and the excursions on the railways and canal were very scenic. The coach set down in York would have been better nearer the Minster- it was a long walk for less mobile travellers. The driver was excellent.
12 oktober 2026
Antwoord van Just Go Holidays
Thank you for your review. We are delighted that you enjoyed your stay at the lodge, the scenic excursions, and the excellent service from your driver. We also appreciate your feedback regarding the drop-off location in York, as understanding the walking distance for our less mobile guests helps us improve future itineraries.
Antwoord van Just Go Holidays
We are so pleased to hear that your experience was positive and that our advisor provided clear, helpful guidance while walking you through everything. Thank you very much for taking the time to share your feedback with us!
Antwoord van Just Go Holidays
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a smooth journey and received great service and meals from the team. We also appreciate your comments regarding the accommodation, as guest feedback helps us continuously improve our future trips.
It was easy and straightforward
1 oktober 2026
Antwoord van Just Go Holidays
Thank you for the wonderful 5-star rating. We are delighted to know that your experience with us was smooth and hassle-free.
Antwoord van Just Go Holidays
We are happy to hear that our team provided all the holiday information you needed. Thank you for your review.
Why the negative reviews????
Not sure why there are negative reviews, Just Go were excellent throughout. Driver (Kevin White) was second to none, and we have done a few coach holidays, always attentive, on time, what else do you need? Hotels and tour manager were good with excellent knowledge shed along the route.
One issue: We were the first pick up at 00:05 hours - yes you read that correctly, meaning we did 12 hours on the coach before we reached the boat at Holyhead. If JustGo had contacted us early (not 10 days before departure), we could have come to an arrangement to pick up the tour somewhere else - Dorchester to Gloucester via Southampton/Andover etc was unnecessary and a costly exercise for the Company. Why not pick up the phone and talk to us to save 6 man hours in total and how much in fuel for a pick up of 2? We would not have cancelled the trip!!!
Perhaps making it clear what time pick up is OR other ways to join the tour may present a coast saving option for the Company. I can easily think of 2/3 options - contact me if you want to discuss them.
Apart from that an excellent trip all round.
Mick & Gill Coleman
11 oktober 2026
Review zonder uitnodiging
Antwoord van Just Go Holidays
We appreciate you taking the time to share your feedback with us. We're happy to hear that your overall journey was excellent, and we're glad you enjoyed your experience with our dedicated driver and knowledgeable tour manager. Providing attentive service and comfortable hotel stays is always our main goal.
We also recognize your concerns regarding the exceptionally early departure time and the extended duration spent traveling before reaching the ferry. Experiencing such a long initial leg of the trip can certainly be exhausting, and we appreciate your practical suggestions regarding more efficient route planning and proactive communication. We constantly evaluate our pickup schedules and routing strategies to improve efficiency and comfort for all our travelers. Your constructive ideas regarding alternative joining options are valuable, and we will pass these insights directly to our operations team to help refine our scheduling processes for future itineraries. Thank you again for your balanced review and for helping us enhance our overall service.
Booking process
Booking process easy, staff answering any questions. Putting you at ease.
8 oktober 2026
Antwoord van Just Go Holidays
We are thrilled to hear that our team was able to answer your questions and make the booking process completely stress-free for you. Thank you for sharing your wonderful feedback!
Antwoord van Just Go Holidays
We are so pleased to hear that your experience was seamless and that our team provided great assistance. Thank you so much for taking the time to share your wonderful feedback with us!
The person on the phone was very…
The person on the phone was very pleasant and friendly
30 september 2026
Antwoord van Just Go Holidays
We are so pleased to hear that your phone call was such a positive experience. It is wonderful to know our team member was pleasant and friendly while assisting you. Thank you so much for taking the time to leave this wonderful feedback!
The phone operator answered my call…
The phone operator answered my call quickly and the booking process was straightforward. I received a receipt on my phone very quickly. I hope we are given times to meet the coach at a later date.
11 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that your phone booking went smoothly and that you received your receipt promptly. Please be assured that all your departure times and pick-up details will be sent to you well in advance of your trip. Thank you for leaving us such a great review!
Very easy to book with lovely guy.
Called to make our booking and the young guy who answered the call was very good. He made the booking very easy and was polite, and helpful. Thank you.
4 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that making your reservation over the phone was such a smooth and pleasant experience. It is wonderful to know our team member was polite and helpful throughout the process. Thank you for your kind feedback!
Excellent value and great holiday
Holiday. Driver and company 1st class. Hotel was old but very clean. Food was exceptional. Will be booking another trip soon.
1 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear you had such a wonderful holiday! It is fantastic that our service and driver met your expectations, and that you enjoyed exceptional dining alongside a very clean hotel. We truly appreciate your feedback and look forward to welcoming you on another trip soon.
Excellent booking experience.
I went onto the Just Go booking site to try to book 2 single rooms for a Warners break for myself and my friend. There weren't any single rooms available so I phoned Just Go to see what was available. I spoke to a lovely lady called Sue who said she would see what was available. She looked into it and phoned me back and could offer me two double rooms with a supplement. My friend and I were very pleased and booked our break. I would highly recommend and have been on several Just Go holidays. They are really good value for money.
11 oktober 2026
Antwoord van Just Go Holidays
Thank you so much for your wonderful feedback and for your continued loyalty over the years. We are delighted that our customer service team was able to assist you with your booking and secure comfortable accommodations for both you and your friend. It is great to hear that you had such a positive experience, and we look forward to welcoming you on your upcoming break.
Lovely Sue
The person who helped with the booking named SUE was extremely helpful and very pleasant to speak with.
11 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that our team member provided such outstanding support and made your booking experience so pleasant. Thank you so much for taking the time to share your delightful feedback with us!
Very easy to book,took about 10 mins…
Very easy to book,took about 10 mins ,lady I spoke to was very helpful
11 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that your booking experience was quick and straightforward, and that our team member provided such helpful assistance. Thank you for taking the time to share your positive feedback!
Easy to book over the phone
Having looked at the holiday online I wanted was available it was easy to book by phone. Very pleasant call handler to go through the steps.
9 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that finding your holiday online and finalizing your booking over the phone was such a smooth process. It is wonderful to know our team member provided a pleasant and helpful service while guiding you through the steps. Thank you for sharing your positive feedback, and we hope you have an amazing holiday!
Phone answered straightaway
Phone answered straightaway, holiday booked and paid for in a few minutes. No faff!
11 oktober 2026
Antwoord van Just Go Holidays
We are thrilled to hear how quickly your call was answered and that your holiday booking went so smoothly without any hassle. Thank you very much for taking the time to share your positive experience with us!
Antwoord van Just Go Holidays
We truly appreciate your positive feedback and are so pleased to hear that our team was able to assist you with your coverage needs. Thank you for taking the time to share your experience with us.
The customer service was very good
The customer service was very good, but waiting to hear about our seating arrangement still as asked if we could have the front seats please thanks
23 september 2026
Antwoord van Just Go Holidays
We are glad you enjoyed our service. We appreciate your positive feedback and are currently looking into your request for front row seating.
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