Just go advertise local pickup locations; they accepted payment, then shortly before the commencement date, they cancelled the pickup, leaving us to make our way to a Motorway service area! Their excu... Toon meer
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Lees wat reviewers zeggen
Myself and 3 friends were on a Mystery Tour and went to Stratford Upon Avon, then stayed in the Britannia Hotel in Coventry. Hotel looked dirty and old from the outside but was very clean on the insi... Toon meer
Bedrijf heeft geantwoord
Actual booking was easy and the lady was helpful. My only beef is you don't pick up from my area for this particular trip, which makes getting to a pick up point an absolute pain. If you advertise c... Toon meer
We had an amazing 5 day break including 3 hotels which was quite tiring but the hotels were all amazing ..great food spotlessly clean perfect We were taken around by a great driver (Dave) punctual a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Just Go Holidays
Geschreven door het bedrijf
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Geschreven door het bedrijf
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contactgegevens
1st Floor, 111 High St, GL50 1DW, Cheltenham, Verenigd Koninkrijk
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4,4
Uitstekend
22K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and professional.
14 oktober 2026
Antwoord van Just Go Holidays
We appreciate you taking the time to share your positive experience with us. We are so happy to hear that our team provided such a warm and expert service during your visit. Thank you for your wonderful feedback!
First class booking experience.
Our first experience of booking with Just Go Holidays was excellent. Heidi was lovely to talk to and guided us through the booking process explaining everything clearly and adding some of her own personal knowledge of our. trip. We are very much looking forward to our holiday.
12 oktober 2026
Antwoord van Just Go Holidays
Thank you so much for sharing your feedback. We are thrilled to hear that your very first booking experience with us was so positive and that our team member provided clear guidance along with helpful personal insights. It is wonderful to know you felt well taken care of, and we hope you have an amazing time on your upcoming trip!
Friendly and professional also helpful
14 oktober 2026
Antwoord van Just Go Holidays
We appreciate your kind words regarding our team's warm, professional, and supportive service. Thank you so much for taking the time to share your positive feedback with us!
Our coach driver was excellent
Our coach driver was excellent. All timings and arrangements worked as planned. Hotel was good, food was very good. The Isle of Man was a lovely place to see and it was good to see and experience virtually all of the island and especially the tram up to Snaefell
19 september 2026
Antwoord van Just Go Holidays
We are so happy to hear that your trip ran so smoothly and that all of your scheduled arrangements were seamless. It is wonderful that you enjoyed the accommodation and delicious meals, as well as the trip up the mountain. Thank you for sharing such positive feedback, and we look forward to welcoming you on another lovely getaway soon.
please read our previous feedback.
12 oktober 2026
Antwoord van Just Go Holidays
We thank you for taking the time to leave this feedback. We are reviewing your past notes right now to address your concerns.
We had an amazing 5 day break including…
We had an amazing 5 day break including 3 hotels which was quite tiring but the hotels were all amazing ..great food spotlessly clean perfect
We were taken around by a great driver (Dave) punctual and efficient. We hada very knowledgeable tour guide (John) who made the holiday both interesting and very helpful with ideas for our free time. Some of our fellow passengers commented that it was too much travelling in short time....we were ok with everything but I wouldn't have said no to an extra night to spread things out a little ..perhaps an extra night in Dublin atea at the end so more time could be spent there
20 september 2026
Antwoord van Just Go Holidays
Thank you for sharing your feedback with us! It is wonderful to hear that you had such a memorable break, enjoyed the excellent food and clean accommodations, and appreciated the exceptional service provided by your driver and tour guide. We also truly appreciate your constructive suggestion regarding the itinerary pace and the option of adding an extra night near the end of the trip to allow for more relaxation. Your valuable input helps us refine our tour schedules for future guests, and we hope to welcome you on another journey soon.
The coach driver Phil was very good
The coach driver Phil was very good. Only down side was the hotel. Not helpful lots of stairs weren't told about lift until after we had been up and down the stairs. This didn't just happen to us but the majority of the coach passengers. But we have booked for next march. The coach trip and driver was fab.
12 oktober 2026
Antwoord van Just Go Holidays
Thank you for your feedback and for your 5-star rating. We are delighted to hear that you had such a wonderful experience with your driver and enjoyed the journey enough to book with us again for next March. However, we sincerely apologize for the frustration caused by the lack of clear communication regarding the hotel's elevator. We completely understand how inconvenient carrying luggage up and down the stairs must have been, especially for so many on the tour. Your comments will be passed along to our hotel partners to ensure information about available facilities is clearly communicated to our guests upon arrival in the future. We look forward to welcoming you back on board next year.
The whole process made simple by the…
The whole process made simple by the very helpful agent.
13 oktober 2026
Antwoord van Just Go Holidays
We are so glad to hear that our representative provided great support and made the entire experience smooth for you. Thank you for sharing your positive feedback!
The assistance of the staff on the…
The assistance of the staff on the phone when I hit problems with trying to do the booking on line.
11 oktober 2026
Antwoord van Just Go Holidays
We are happy to hear that our phone team provided helpful support when you had trouble booking online.
great holiday
Being looked after by good staff, and lovely trips which are affordable
12 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that you felt so well taken care of by our wonderful team and that you enjoyed our great value excursions. Thank you so much for taking the time to share your delightful feedback with us!
All good thanks except for the last…
All good thanks except for the last pickup which was nearly one hour late. We didn't get home until after2.15 am
6 oktober 2026
Antwoord van Just Go Holidays
We are glad you enjoyed your overall experience, but we sincerely apologize for the delayed final pickup that kept you up so late. We are reviewing our scheduling to prevent this issue from happening again. Thank you for your feedback.
First time booker
I phoned the day before I actually booked to find out availability and exact location of my local pickup. The lady was very helpful and advised booking soon if I was interested as single rooms are booked quickly. I booked the next day helped by a very polite informative and friendly young man named Tendai. Good service all round. Thankyou.
11 oktober 2026
Antwoord van Just Go Holidays
It is wonderful to hear how helpful and informative our team was when assisting you with your trip details and securing your room. Thank you for sharing such lovely feedback about your smooth booking experience. We truly appreciate your kind words and look forward to welcoming you on your upcoming holiday.
Easy booking process ,good…
Easy booking process ,good communication,provided clear information of trip,nice friendly staff.
6 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that you enjoyed an effortless booking experience with great communication. It is wonderful to know that our team provided clear trip details and friendly service. Thank you for sharing your positive feedback with us!
Great driver and tour manager.
6 oktober 2026
Antwoord van Just Go Holidays
Thank you so much for the wonderful five-star review. We are delighted to hear that you had such a great experience with both your tour manager and your driver. Your kind feedback is truly appreciated.
It was great to speak to a real person
It was great to speak to a real person. Very informative about the couch trip, answered all my questions .
10 oktober 2026
Antwoord van Just Go Holidays
We are delighted to hear that you had a wonderful experience speaking directly with our team. It is fantastic to know that we could answer all your questions and provide helpful information about your upcoming coach journey. Thank you so much for sharing your positive feedback with us!
My cousin & husband wanted a brochure…
My cousin & husband wanted a brochure when looking to join us on this holiday BUT because they live in the Isle of Man Just Go refused to send them a brochure. Why, when you were guaranteed nearly £4k of bookings did you refuse.
It was made clear at the time that my relatives would be picked up at my house in England so why the curt reply to my review?
Comments please
We won’t be booking again with you either & we are regulars
16 september 2026
Antwoord van Just Go Holidays
Good morning, we don't pick up in the isle of man.
The booking experience was excellent
The booking experience was excellent. I spoke to Imogen and she was very polite and helpful and explained everything very clearly.
12 oktober 2026
Antwoord van Just Go Holidays
We are so pleased to hear that your booking experience was excellent. It is wonderful to know that our team member was polite, helpful, and able to explain everything clearly to you. Thank you for taking the time to share your kind feedback with us!
Antwoord van Just Go Holidays
We're so pleased to hear that you found the booking process smooth and that our team member provided such wonderful, polite service. Thank you so much for taking the time to share your lovely feedback!
We enjoyed all the excursions
We enjoyed all the excursions, had just the right amount of time at each one.
Coach was lovely and comfortable.
Driver Jamie was very nice and explained everything to us.
Hotel Trecarn was in a good location but very dated needs some tender loving care. Breakfast was good
21 september 2026
Antwoord van Just Go Holidays
We are so pleased to hear that you enjoyed the well-timed excursions, the comfortable coach ride, and the informative service provided by your driver. It is also great to know that you liked the morning meal and the convenient location. We truly appreciate your honest feedback regarding the condition of the accommodation and will share your comments with the property management.
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